Customer Ratings & Reviews
- Model:
- AW17R5-7811BLK-PUS
- SKU:
- 6228319
Rating by feature
- Speed
Rating 4.9 out of 5 stars
- Display
Rating 4.8 out of 5 stars
- Value
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the high performance and impressive graphics capabilities of this 17.3" gaming laptop, praising its fast boot times and solid build quality. However, some customers note that the laptop's weight and heat generation are significant drawbacks, along with less-than-stellar battery life and noticeable fan noise during intensive use. The large screen size is a plus for many, but the bulkiness impacts portability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Perfect!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Killer laptop! A real monster, both for my audio app, Cubase, Protools, etc. and gaming
I would recommend this to a friend - Pros mentioned:PerformanceCons mentioned:Weight
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a good product for laptop gaming. But it's awkward because if you want to carry it out, it's too heavy. If you want to connect to a higher refresh rate monitor, the system always freezes.(The laptop monitor has 60Hz refresh rate.) If you don't mind that much and you just wanna play some non-fps games, that's the choice you want!
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Tony,
We're sorry that your Alienware computer has been freezing on you. We'd recommend that you reach out to Alienware's Technical Support Team via Email - [email protected]. Please use your username from this Email as the subject line of your Email.
If you'd like to diagnose the freezes on your computer you can follow these steps:
1. Run a Computer Diagnostic. To determine if your computer is experiencing a hardware problem, run the Dell Preboot System Assessment (PSA) Diagnostics. For information on how to run Diagnostics, and to determine the issue, refer to Dell Knowledge Base Article: http://dell.to/2iaiujA.
2. Check Safe Mode for Symptoms. To boot into safe mode, please follow the instructions below:
a) Start the computer.
b) Tap 'F8' on the keyboard immediately and every one second until the Dell logo screen disappears. From there you will see the Windows Advanced Options Menu on the screen. (If the Windows Advanced Options Menu does not appear, restart the system and try again.)
c) Select Safe mode with Networking and press Enter.
d) Log on as the administrator or as a user with administrative access.
e) Open applications and test the computer in safe mode. If the symptoms exist in safe mode, please continue the troubleshooting steps in this article. If the symptoms do not exist in safe mode, the issue is likely related to a driver or software and you may wish to complete step 3 to see if you are able to resolve the lockups or freezing.
3. Check for Malware. Malware (Virus, Spyware, etc.) can definitely cause a Windows system to lock up or appear to hang. To check for malware on your system and to ensure that your computer is up to date on security software, visit Dell Knowledge Base Article: http://dell.to/2wWP1zI.
You can read the full article here - http://dell.to/2tW5m33.
Best,
Bryan
1-800-624-9896
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a 5 Star Review for this one Exactly what I needed for an excellent price.
I would recommend this to a friend- Pros mentioned:Performance
Great computer for work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All my games and drawings run very smooth. I love it
I would recommend this to a friend Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is literally surrounded by ports, so there's plenty of room for expansion. On the right side, there's a single USB 3.0 port and some vents, while the left side is home to a Noble lock slot, a USB Type-C port, a USB 3.0 port, a microphone and headphone jacks. There's even more on the back: an Ethernet jack, a mini DisplayPort, HDMI output, a Thunderbolt 3 port, the power jack and a connection for the Alienware Graphics Amp, which lets you attach an external desktop GPU for 4K gaming and VR.
I would recommend this to a friend- Pros mentioned:Performance
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent notebook gamer, it is a must have for gamer
I would recommend this to a friend - Pros mentioned:Performance
It's super fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it it's so fast and play games awesome machine
I would recommend this to a friend - Cons mentioned:Weight
Awesome Gaming Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plays all of my games at highest settings. Only complaint is how big and heavy the thing is; makes it difficult to transport.
I would recommend this to a friend - Pros mentioned:Graphics
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great graphics, heavy and durable! Totally recommend it
I would recommend this to a friend - Pros mentioned:Performance
Big screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it is fast and easy to maneuver through windows 10 and will handle three monitors.
I would recommend this to a friend - Pros mentioned:Performance
Laptop
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming laptop no issues Alienware is a great product
I would recommend this to a friend Solid fast machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is the most solid built laptop I've ever used. the keyboard feels more like a desktop keyboard and the screen is sharp and crisp. So far I haven't found anything this laptop can't process. Adobe Lightroom and Photoshop respond immediately to my commands. It's a high priced machine, but it's worth every penny.
I would recommend this to a friend- Pros mentioned:Performance
Love it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works flawlessly most of the time , I am a DJ so it gets worked pretty hard
I would recommend this to a friend - Pros mentioned:Speed
Awesome unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice laptop superfast but very large. The 1070 is very nice does run a little hot.
I would recommend this to a friend - Pros mentioned:Graphics
Amazing graphics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the graphics and the processing speed. No lagging at all during game play.
I would recommend this to a friend - Pros mentioned:Performance
Freakin’ Awesome!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the buck you spend. I play PUBG daily and the computer definitely preforms.
I would recommend this to a friend - Pros mentioned:Speed
Big and fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is a tank, Starts up extremely fast and is crazy quick. So far I love it.
I would recommend this to a friend - Cons mentioned:Weight
Great laptop!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop only downside is how heavy it , bought 2 years ago and still running up to date games
I would recommend this to a friend - Pros mentioned:Performance
Fantastic gaming laptop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This PC is worth every penny, im 110% satisfied with my purchase with no regrets!!
I would recommend this to a friend - Pros mentioned:Performance
My son likes it very much!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very good laptop especially for gamers and it can run a whole lot of stuff!
I would recommend this to a friend