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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 512 reviews

Rating Filter

Rating by feature

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

  • Value

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the high performance and impressive graphics capabilities of this 17.3" gaming laptop, praising its fast boot times and solid build quality. However, some customers note that the laptop's weight and heat generation are significant drawbacks, along with less-than-stellar battery life and noticeable fan noise during intensive use. The large screen size is a plus for many, but the bulkiness impacts portability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 512 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Powerful Beast - Nothing it can handle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased. Has met all my expectations. Worth the weight.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Fastest I've ever owned. I edit videos with it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great gaming laptop.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming laptop. Heavy, of course, but can run any game or program no problem.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Nice experience

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good laptop.it is very solid but a bit heavy

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great gaming computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer so fast love gaming again Glad I bought it

    I would recommend this to a friend
  • Pros mentioned:
    Boot time

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop boots up faster than I ever seen. No problems at all

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    G re eat gaming a computer fast and dose the job and clear

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customizable, fast, and very fun .No complaints here.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming! Great for office work! Great all around!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great gaming computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect computer for the hard core gamer. Highly suggest.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best gaming laptop ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can now play all my favorite games on my Alienware laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightning fast although it's HUGE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looked smaller in the store but no regrets buying this laptop. Super fast with a huge 17.5" screen which I need for software development. I travel for a living and I have yet to find a carry on briefcase that it will fit in. I have also purchased a Samsung 970 pro NVME 2 drive for more SSD storage. Overall very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great gaming computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the price it is great my son really happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    This works awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the fastest laptop I have ever owned. I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product and super fast! We love this laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't owned an alienware for a long while since before Dell purchased the brand. I have heard mixed reviews. 5 months later I would definitely recommend this laptop. Solid productivity and gaming with the gtx 1070 mobile. A couple hours battery life. Only con is size and weight but it is a desktop replacer for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st true gaming of and this lives up to the expectations

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for gaming, school and work.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only bad thing is how hot it gets.................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic gaming laptop for the price point. Love it

    I would recommend this to a friend