Customer Ratings & Reviews
- Model:
- AW17R5-7811BLK-PUS
- SKU:
- 6228319
Rating by feature
- Speed
Rating 4.9 out of 5 stars
- Display
Rating 4.8 out of 5 stars
- Value
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the high performance and impressive graphics capabilities of this 17.3" gaming laptop, praising its fast boot times and solid build quality. However, some customers note that the laptop's weight and heat generation are significant drawbacks, along with less-than-stellar battery life and noticeable fan noise during intensive use. The large screen size is a plus for many, but the bulkiness impacts portability.
This summary was generated by AI based on customer reviews.
Excellent laptop for Engineering projects
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I searched at several locations to get the right laptop with proper processor to complete my projects. I found it at Best Buy
I would recommend this to a friendPerfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice for Avery sophisticated 3D graphics program, very smooth and seamless!
I would recommend this to a friendGreat laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Alienware laptop was a great purchase. It gets the job done with work and gaming.
I would recommend this to a friendAlienware 17.3" IntelCore i7 16GB memory 1TB 256GB
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.(BOUGHT ON BEHALF OF CUSTOMER) Customer chose this particular gaming laptop.
No, I would not recommend this to a friendgreat renderings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We use it for our interior design projects to give our clients a visualization of the custom made product we manufacture.
I would recommend this to a friendWorks Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great computer for trading. I have 4 external monitors hooked up to a docking station, and no problems.
I would recommend this to a friendMy Baby
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A lil over priced but holy cow this thing handles the games I play so well. Great laptop, speakers are great too
I would recommend this to a friendGreat Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice laptop, but, you need to call Alienware to a) replace the heat sink/thermal paste and b) give you the 300w adapter. This is a must do and it’s free.
I would recommend this to a friendHad some bad starts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this laptop but was a real rocky start. 1st laptop couldnt get windows to register kept saying invalid key returned that one for an exchange same problem with that one which i ended up getting a refund. A couple weeks later they put them on sale so i tried again with one from a different city. Well that one ended up getting exchanged due to one of the side rgb strips being bad it wouldnt show red only purple. 4th one seems to be working fine so be sure to check everything
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Gamer,
Thanks for your feedback and we're sorry that you had to go through a few computers before finding one that worked well for you. We'd recommend reaching out to our Alienware Support Team via Email if you need help in the future - [email protected]. Please use your username from this review as the subject line of your Email.
Best,
Bryan
1-800-254-3692
It's a Beast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop with desktop replacement capabilities.
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used this for months before reviewing. It's been a great experience so far. No problems and all my games run smooth.
I would recommend this to a friendSpeedy gaming laptop good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this used for a really good price around $1400 with tax and it does everything I need it too. Not the slimmest and it is heavy but it's a quiet beast
I would recommend this to a friendGreat line from Alienware/Dell
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm so impressed with my Alienware, I'll be upgrading to a newer models when the time comes
I would recommend this to a friendAwesome Laptop
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome gaming laptop. I use with my Oculus Rift and this thing works like a champ.
I would recommend this to a friendLaptop
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item that I have purchased and placed in my airbnbs. I recommend this item.
I would recommend this to a friendSO FAR SO GOOD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i needed best computer possible for my video editing, they said this is what i needed and so far its perfect!
I would recommend this to a friendNICE PRODUCT!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my son and he loves it!!! He said that it's the BEST gaming platform he's EVER had.
I would recommend this to a friendVery pleased with this computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will be taking a game design class and this computer meets all the requirements that I need and more.
I would recommend this to a friend- Cons mentioned:Weight
Working but i had some insues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Working perfectly but a had blue screen 3x the macro dont working in some games , the laptop are too heavy.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Felipe,
We're sorry to hear about the issues that you've been having with your new Alienware laptop. We'd recommend diagnosing the Blue Screen Errors with the following steps:
1. At the desktop, click the Search the web and Windows box and type "problem reports".
2. Select View all problem reports to view a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
4. Right-click the line item and select Check for a solution.
We'd also suggest checking to make sure that your software and drivers are up to date on Dell's Product Page - https://dell.to/2ExyOnO.
You can read the full article here - http://dell.to/2u98Cct.
Best,
Bryan
1-800-624-9896
Wow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best laptop hands down!! So happy I got it! Works amazing! The sound the picture! It’s really great!
I would recommend this to a friend