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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 90 reviews

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  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 5.0 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-90 of 90 reviews
  • Rated 3 out of 5 stars

    Never had the chance to have it working

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah I sure did want it but I returned the one unopened in the next one they motherboard was bad and then I couldn't get another one because they were no longer that price which sort of ticked me off

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So powerful and cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the coolest laptop I've ever used. It doesn't get hot at all

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Think Carefully About This…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything anout this laptop except for the fact I cannot put it to sleep, hybernate or power it off completely. Each time I try, the laptop immediately powers right back up again. I called Dell support and was on the line with them for five hours and still not resolved. I see many others with this issue and it seems to be related to the Intel Management Engine that is bashing heads with the Windows 11 OS. I disabled it and it helped, but now the laptop is unstable and rarely restarts properly. For this price, I am less than happy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good. Crashes sometimes, we'll see if it continues.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Alienware Area 51, 18-inch gaming laptop.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The newest from Alienware is this 18-inch laptop. It has the Intel Core Ultra 9 series 2 processor. This processor is designed for gamers and multimedia creators. It excels with multiple tasks required for the perfect gaming experience. Next is the NVIDIA GeForce RTX 5070 Ti graphics interface. This high-end graphics card offers the ultimate gameplay experience. It is also completely adjustable to your preferred settings. The installed Windows AI Copilot is the basic version. This does not detract from your gameplay experience. The installed 32 gigabytes of RAM is top notch and can handle multiple applications at the same time with denigration of the gameplay. The display is LED 2560 X 1600, non-touch and a refresh rate of 300 Hz. The screen resolution of 3K is perfect for gaming. The 2 gigabytes of Gen4 NVMe SSD storage are perfect for large game installations and high-resolution video storage. The redesigned cooling has exhaust coming out the side of the laptop not the bottom of the machine. This laptop runs quieter and has a large keyboard and number pad. The keys are larger than most and avoid the fat fingers. The backlit keyboard is nice and allows users to customize it. I had no problems using this laptop for actual gameplay; however, I noticed a delay in loading programs and files from the hard drive.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk, stay away.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd Alienware Area 51 and its just nothing but problems. I took to long to return it so im stuck with this junk. thanks best buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOT HAPPY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke down 1 week after getting it. Not happy with tech guy at Aiea. My old one still works. Need to wait 1 month to get my new one back.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Ultimate Gaming that you can kind of take w/ you

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me preface by saying that I'm in my 40s and I remember the first gaming laptops: These were hulk machines that led to back problems when lugged around, lasted 15 minutes without a battery and the main feature was that a graphics card was shoehorned in. I bring these up because this is the largest, heaviest "laptop" that I've had in 20 years, but its an AMAZING gaming machine. It has killer specs, head and shoulders above my top of the line work machine (2023 Dell Lattitude 7440) and an excellent Nvidia GPU. The overall package is really well thought out - light up shell, elluminated tracking pad and 18" form factor give a full keypad. There is a nice see through cutaway on the bottom so that you can see that your GeForce RTV 5070 really is still there. Games absolutely scream on this. Everything I've run so far run's at 60s without getting overly loud. it has plenty of ports -- getting a gaming mouse is essential and I think that while the full sized keyboard is nice, having a good keyboard you can bring with you is important too. This is where I think we need to discuss: This isn't really a gaming laptop, its a consolidated AllinOne gaming computer that you can take to a friends house. At 18" and basically 19 lbs you need to put this in a duffle not a backpack to take with you. The powercord isn't usb-c (I wasn't asking it to be), so you need to bring your power with you, and you need to bring a keyboard and mouse and headset with you. Its portable, its not bad to bring with you around town, but I wouldn't be bringing it with me on a plane. If you want a laptop that is competitive in spec's with the latest desktop gaming rigs, looks absolutely stunning and you can bring along with you to your friend's house -- this is the machine for you.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Straight from black site, this machine is a wonder

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an update to an Alienware gaming laptop I’ve had for a few years now. In almost every way, this Area-51 monster is so much better! One of the must haves I wanted was at least an RTX 5070ti GPU, mainly for the dedicated memory (12GB vs 8GB on the 5070) and I can say I have already realized how right that must have was. I notice no stuttering or lost frames on ultra settings for Indiana Jones, Getting consistently fps in the high 80s to low 100s. The screen is buttery smooth too, with the resolution set at 1440 I am getting no slow down. The keyboard is pretty similar to my last machine, which is good. It’s not a mechanical feel, but I have external keyboards for that. The lighting on this machine is next level. Not only do you have RGB per key on the keyboard, the trackpad also has coordinated lighting, there is under case lighting in the exhaust baffle on the back, and there are lights in the fans with a see through panel on the bottom of the machine. All are configurable in the Alienware software, which is pretty useful, but a little clunky. This beast is even lighter than my last machine. I am so excited to use this as my gaming rig for the next few years. Highly recommended!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second one owned.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excited to push this laptop to its limits with some projects of mine.

    I would recommend this to a friend