Customer Ratings & Reviews

Runs very well at everything. The speakers with subwoofers are good but not the best. The screen has a little backlight bleed on the top edge for me, but it doesn't bother me because I don't use my laptop in a dark room. The Alienware Command Center is missing features but isn't as buggy as some YouTube reviewers claim. You can use the laptop on quiet mode and still get above 100 fps with low fan noise. Positives: + Anti-glare screen with G-sync + 3 X M.2280 NVME SSD slots + Has a MUX switch (toggle requires a reboot) and Advanced Optimus + All RGB can be turned off including the power button. You'll need to select everything in the Alienware Command Center and set it to a black color. Everytime you turn on the laptop again, the light blue LED touchpad will turn on for a second then turn off on its own. + Quiet mode run at 75W CPU & 90W GPU, up to 42 dB + Balanced mode runs at 75W CPU & 150W GPU, up to 48 dB + Main CPU & GPU air intake vents are on the top deck above the keyboard area. + Keyboard has a soft rubberized texture to its surface and feels good to type on, but I use an external keyboard and mouse. Negatives: - Somewhat hard to open the lid because there's no latch or something to help you lift it. You have to dig your fingers in it. - White LED light on the charger plug that cannot be turned off. You can cover it with some heatshrink tube, but you will need to remember to uncover it if you have problems with your laptop. It's suppose to help you diagnose power related issues. - After you disable all RGB leds and you turn on the number pad lock or volume mute, these white LEDs cannot be disabled through the Alienware Command Center or BIOS. If you use them frequently, you'll have to cover them with some black tape. - Currently, there's no option to stop the battery charging at 80% in the Alienware Command Center or BIOS. Your laptop is going to be charged 100% all the time until Dell decides to restore this feature. - No webcam physical shutter or software kill switch to enable or disable the webcam. If you want some privacy, you'll need to cover the webcam with a cloth.

This laptop is everything they said it would be. The 18inch screen makes this an outstanding choice for gaming and editing videos. The picture quality is amazing, and even when the fans spin up for cooling when heavily loaded, its not too bad at all. You dont have to yell across the room to be heard. The boot up is smooth, keyboard is very quiet and the key touches feel clean and quiet . I have had several laptops over the years, including previous Alienware, but this one really tops it off as anew standard in gaming and editing laptops.

It is fast, beautiful and smoooth!!! Really good keyboard response. Another really really good notebook I found was an MSI. Ask one of the computer guys. They can give you details.

Pros: Great performance and build quality. Cons: Pricey and heavy, but this is known up front. There might be better values out there, but this one is hard to beat when discounted.

Finally, a good gaming laptop from dell. Great build quality and good performance. Its a bit heavy but its good for your biceps. I only wish they wouldve went with a mini led panel. Thats my only gripe.

Great product! love the speed and ability of this computer, it is heavy for anyone not expecting that (I was, but just in case). Everything about this unit is top of the line!

This laptop is a beast—super fast, runs games on ultra settings with no lag, and the 300Hz screen makes everything look incredibly smooth. The build feels premium and performance is unmatched.

Works amazing. Playing COD right now and its super fast. No lag. Runs nice and cool. Great size screen. Nice and heavy duty as well. Love it.

Great laptop!!! Very quiet and runs amazingly. Been buying Alienware for the last couple of decades and they never disappoint

I am replacing my last Alienware with this one. I had it for almost 7 years. I had to get this one only because I could not update to the new Windows operating system. This laptop is very smooth and fast. The screen is clear, and the refresh rate is really good. I would highly recommend this laptop.

I am legally blind. I have limited vision and glasses do not help. I use a high-powered magnification software. It uses the video card to magnify the screen and render smoother/less pixelated text and images. This software forces other laptops to run with fans at near maximum speeds, but this laptop runs much more evenly and quiet. I let my son use the laptop sometimes to play Microsoft Flight Simulator and he says the graphics are extremely high detail and smooth. I know this review may not help other gamers but it is extremely difficult to find a laptop which lets me use a docking station or built-in screen while running the magnification software. Great work by Alienware!

I like my Alienware, Area-51, it’s very fast and does what I want it to do. It’s a little on the heavy side, but i can deal with it, The best laptop I have ever owned, very good job on this laptop dell…

It works great with no problems, I'm impressed on how fast it is

Excellent Machine, Very well built, it is a bit heavy but very sturdy. Every title I have played on this so far has been on Ultra with no lag or issues, massive frames. Note: this machine has 3 M.2 slots total so you have a lot of room for expansion

Beast of a machine. Perform awesome and quiet most of the time.

Very best laptop ive had by far perfoamce wise this machine is amazing and great on solo batery power when not plugged in perfoamce is amaizng by far the best among others

This computer is an absolute beast. It has easily handled every game/task I’ve thrown at it, and stays cool to the touch. I felt like I was potentially taking a chance buying an open-box version, but I have luckily not had any reason to second guess that. As a secondary bonus, the overall aesthetic of the computer is absolutely beautiful. :-)

Probably the best purchase in my life. Happy to have this masterpiece. But remember to buy an alienware backpack, because I tried to find another bag and all of them were too small for this laptop.

This laptop is amazing. Runs really quiet and the performance is incredible. Love that the vents blow out of the sides and the back instead of underneath. It’s already been used alot and not issues whatsoever. Highly recommend this product.

Very powerful machine. A little on the heavy side but if you want a desktop replacement. It's hard to beat the power and build quality of the Area 51 18"