Customer Ratings & Reviews

Had for around 7 months, has handled everything I threw at it very well.

great speed, colorful too! Easy setup. make sure you download all updates!

Great computer, I see it as a machine that can keep up with current apps and programs for the next 5-10 years.

I've always been a fan of Dell and Alienware. Mainly for their warranty and service. This desktop is my second Alienware, I also have an Aurora X2 Laptop. All my AAA games run smooth and without issue. Highly recommend.

Its been solid, no issues. With the rising costs of components to build, this is a great value option, though I did purchase during a sale.

Bought it as my first gaming computer ever it will run games at medium settings, also not so great with video editing. Very laggy in that division. The graphic card is kind of out of date but it depends on what you have to spend.

My son uses this computer mostly for gaming. It is fast, sleek, and he is very aapy with the speed. Best Buy shipped the computer fast. This was my first time purchasing an item from Best Buy online and it won't be my last!

Good desktop for the money. Only drawback was one of the internal lights was on all the time, the other internal lights were adjustable.

Works great! Bought one for my son for Christmas and he loves it. 2 days later my husbands gaming CPU (also Alienware), stopped working after 7 years, so we bought him another one of these just like it!

Pc works well, graphics are great, everything runs smooth

Had only for two weeks but it works better than expected, fast and lag!

Excellent Gaming product.enjoying it very much. Has everything I wanted.

Overall it’s a good start for a pc it doesn’t over heat when playing arc raiders I’ve had no issues with it

This has turned out to be a great PC and got this PC added to my support membership at Best Buy. I had a really good experience, highly recommend both.

Amazing computer. A lot better than my old one. I have had it for years and I researched this system for a while. So happy with it.

Great Computer, and attentive staff and service. Highly recommended.

Bought then when a lightning surge destroyed the ibuypower systems power supply. It more than handles my gaming needs.

My PC was low on space & I required a new PC with a large capacity which was also fast. Leo Trejo was wonderful in helping choose the perfect PC!

Product and service at the store were both great . But not being able to contact the people at the store is a logistics nightmare which left me with the impression that they just don’t know any better or are trying to shut down the stores due to poor reviews they will say .

Second Alienware I’ve bought. Highly recommend. Caught it on back to school sale. Only thing I wish I would’ve done is verify the 5060 TI was 16gb instead of 8gb. Still runs amazing!