Customer Ratings & Reviews

So I got this on a great President’s sale. The one I got ended up having an issue with the GPU so I had to get a replacement. Overall i think it’s a great system and for what I paid for it, I can’t complain. The Alienware (Dell) RGB is awesome especially when paired with same brand products. I have played a number of games like GTA, Rainbow Six and Cyberpunk with minimal to no issues. If you’re looking to purchase just wait for any good deals coming up. My only complaint would be that the RAM (per manufacturer) is only upgradable to 64.

The overall quality of the Alienware Aurora is outstanding! The game graphics and live streaming with the geforce 5060ti make everything run and operate smoothly. Even when you max out the cpu and gpu the computer purrs and doesn't roar. This is a great prebuilt gaming pc for an outstanding price to boot! Highly recommend others to get it! The lights online it are also customizable.

This brings gaming to next level. I love the graphics and sound. The speed power is exceptional. For product vs cost. This is by far an amazing purchase. There is no down side to this system. Thank you

This is an excellent low mid-range gaming PC if you're in the market and don't want to build one yourself or order a custom machine. It was a fantastic deal at the time I picked it up. I have never bought a pre-build in my 30 years as a PC gamer, but the price was a steal, and it's running very well!

Performs fast and quiet. Looks great. No issues setting up.

I bought this on a black friday deal with 24 months 0% interest through Best Buy Credit. Customer Service was great, and helpful. The computer is fast and works great with my Ai applications. I wish it had more memory slots to upgrade. However, overall its a great computer. I also love how the CPU has different color selection.

The Alienware-is super fast upon startup, processing. It works very quickly. It lights up blue on the base. It is the most awesome Computer I’ve ever had..

Opted for an open box due to the discount it provided. Computer arrived very fast and in good condition. After opening I was thrilled to see all components still in the original boxes and packaging. There was even still cellophane on the PC. So I still got the thrill of unboxing. Great work Best Buy and Geek Squad!

After lots of research to get a new computer for my son we decided on this one and best purchase ever!! Love it. Super fast, super quiet and not a super huge footprint like some of the other gaming towers. Had it for almost a month and no issues, set up was a breeze! Def recommend. Hes not a super crazy gamer but the games he does play it works seemlessly and smooth!

This PC has been my favorite. It runs exceptionally well, making it an excellent choice for work. I can multitask effortlessly with it, especially for school and work!

I absolutely love this computer! Runs smoothly when I’m playing my games and also working on other projects.

It works great just don’t leave it on all night if is on performance

Such a good pc for its price since I’m a casual pc user. Alienware is honestly a really great brand.

[Employee of bestbuy] I am in love with this computer. I do not have one single complaint. I was worried about over heating because alienware use to have that issue but its been as cool as a cucumber. Its fast, powerful, beautiful, and I got a killer deal.

OMG,this is my best desktop I ever had i love it,so good so beautiful ❤️

Awesome computer my son says it’s the best gaming machine he’s ever had

It's a great machine for the price, especially considering it's an Alienware (which means you are usually paying more for the "brand" than for anything else more meaningful). It boots quickly, runs quietly, and has great airflow. There are a few drawbacks to this machine - Moreso minor inconveniences than anything deal-breaking. 1. There is only a single port for a standard Sound System, and a S/PDIF port. Which means you can only plug in one speaker unless you have an adapter. 2. There's also no room to add any additional PCIe-adaptable cards. Which means you can't slot in additional GPUs, or your own custom Sound Card to account for Problem #1 if you wanted to. 3. There is a single slot for an additional HDD, but no mounting rack - which means there's no way to add an additional SSD unless it is an M.2-style SSD, which can be added directly to the Motherboard itself. The included SATA cables do have enough spare connections to add 2 additional 2.5 SSDs, or a single HDD (if you still use one), but you'll struggle to place them due to how tightly organized all the cables are.

The computer works fine WHEN it works… transfer from Dell XPS files and registrations went fine and the Alienware is definitely quiet compared to the XPS. The issues started arising 2 days in- I tried to wake the pc in the morning and… nothing. Pressed the power button and it wanted to format my drive after a “recovery scan”. Tried recovery 3 times. Finally held power button long enough for a cold boot and bam- everything normal. Same sequence of events the next 2 mornings. Finally after 3 days of troubleshooting steps with AI it was determined to not let it sleep since it can’t wake up. So while the energy consumption isn’t great, it’s finally able to wake up. Hopefully a better BIOS update will be released that actually works.

I am familiar with the durability and reliability of Alienware computers. When my wife, who is Blind, but can use a modified computer with an oversized monitor, became concerned that she needed to upgrade to a reliable computer that ran Windows 11, the Alienware Aurora gaming desktop was an easy choice. It met the requirements of being reliable, having Bluetooth connectivity for her monitor, keyboard, mouse, and internet, along with great Alienware support that ensures the computer remains up to date with updates and drivers. My wife is very pleased with how much faster she can open programs and videos. I was impressed with the construction and upgradeability options.

[Employee of bestbuy] This Alienware Aurora is an absolute beast. The Intel Core Ultra 7 handles multitasking and heavy games with ease, and paired with the RTX 5060 Ti, everything looks crisp and runs smooth. I can have multiple apps open, stream, and still get great frame rates. The 32GB of memory is more than enough for gaming and creative work, and the 1TB SSD keeps load times super quick. The design is sleek and feels premium. If you’re looking for a desktop that’s ready to go out of the box and can handle modern games without breaking a sweat, this is a fantastic choice.