Customer Ratings & Reviews
- Model:
- AWAUR11-7682WHT-PUS
- SKU:
- 6427083
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the Aurora R11's performance and graphics capabilities, frequently praising its speed and ability to run games smoothly at high frame rates. Many also appreciate the ease of setup and use, while some users noted the system runs hot and suggested improvements to the cooling system. Positive feedback also highlights the value for the price and the system's VR performance. However, a few customers reported issues with the hard drive.
This summary was generated by AI based on customer reviews.
I want my money back
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was never able to pick up my pc! Never got my refund what so ever!
No, I would not recommend this to a friend- Pros mentioned:Ram
Great PC (NOT JET ENGINE) Very quiet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Gaming PC! Only thing i upgraded thus far was the HDD space. super convenient considering Alienware gives you 2 extra HDD slots. You only need to Purchase HDD and SATA cable and you're good to go! Very High quality computer and the Fan speed is not as bad as everyone says it is. Super quiet PC and well worth the money. Next upgrade is the RAM which is upgradeable to 64GB
I would recommend this to a friend - Pros mentioned:Price
Amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this thing a while before from a different seller, but for those of you buying this from best buy, here's my review. To be frank, if you want a system under 2000 for yourself, this is the one you want.
I would recommend this to a friend Angry at first
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At first I was very irritated since I purchased and it would not connect to the screen it would turn on but the monitor would just turn off so I called dell they did absolutely nothing, so I opened up the computer and changed the graphics card slot and it worked fine ever since I hope u test these things dell
I would recommend this to a friendBrand response from YourDellTeam
Posted .Jgar,
Thanks for your review and we're sorry to hear about the initial frustration that you had with your new computer. We'd recommend checking out our Product Support Page if you have technical questions in the future: https://dell.to/3ndVGw2.
Best,
Bryan
1-800-624-9896
pc is great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great pc! my only problem is that it can get pretty loud
I would recommend this to a friendLOUD AND NOISY DUE TO CASE DESIGN FLOW AND FANS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This one is the worst designed computer I have ever owned. Even my own build is better. The case they put around this is complete garbage. It rattles when you switch on the computer. The fans are super noisy. For Dell one has to wonder, why not spend $50 more to put quiet fans in the case and change the case design to something that is not prone to rattles. I would spend happily more money if they would change the design. My own attempts to rectify this is impossible I tried for hours and put even tape on the case to remove the rattling to no success. You find this actually documented and verified on the internet by several others, but they say they always have headphones on so they do not hear it. That's a bogus argument. I should have done more research on this before I bought it. A computer these days needs to be quiet. For this reason, I build my own computer, spend less money, making it more powerful and its super quiet. Dell should be ashamed to provide such a machine to its customers! Summary: This computer has design flaws that can not be fixed. Dell must change the design!
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Expert,
Thanks for your review and we're sorry to hear about the issues that you've had with your Alienware Desktop so far. We'd recommend choosing a thermal profile in the Alienware Command Center that matches your usage. This should help with the overheating that you're experiencing that causes the fans to run high.
You can also check to see if there are any updates to your system's BIOS: https://dell.to/2SasW9V. An out-of-date BIOS can cause loud fan noises by having an outdated temperature table for the system. Refer to update BIOS and follow the instructions to update the BIOS on your computer. You can also follow up with our Technical Support Team here - 1-800-624-9896.
You can read the full article here - http://dell.to/2ENlXfz.
Best,
Bryan
1-800-624-9896