Customer Ratings & Reviews
- Model:
- AWAUR12-7006WHT-PUS
- SKU:
- 6455825
Rating by feature
- Value
Rating 3.1 out of 5 stars
- Quality
Rating 2.9 out of 5 stars
- Ease of Use
Rating 3.6 out of 5 stars
Customers are saying
Customers are pleased with the Aurora R12's GPU and overall performance, frequently citing its ability to run games flawlessly. However, many customers express concerns regarding the system's cooling capabilities and the noise levels produced by its fans. The single-channel RAM configuration also receives criticism, along with some negative feedback on the case design and value for the price.
This summary was generated by AI based on customer reviews.
Gets hot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets hot if casing isn't opened but overall is a good build and a 3080 graphics card.
I would recommend this to a friend- Cons mentioned:Cooling
Overheats, avoid.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid the air cooled versions of this. Overheats no matter what updates you apply.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Stumpy25,
Thank you for your input and review. We are sorry to hear that you had problems with your system overheating. We can understand how frustrating an overheating computer can be. Here are some tips to help:
1. Ensure that you're running the latest update. There was an update recently released for this series. The update to the latest BIOS is available here: https://dell.to/3y6irY7.
2. You can prioritize cooling by opening the Alienware Command Center application and select the 'Cool' thermal profile.
If your issue persists, you are encouraged to contact Dell Support for additional assistance by using the information below.
Best,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
One of the best you can find right now
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good PC but would recommend building your own if serious about gaming
I would recommend this to a friendCool and smooth operator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This gaming set up is an AMAZING set up for any young or old gamer. This is our initial set up and a bit overkill, but at the price...we could not resist. Runs MineCraft with flawless ease and of course can handle more advanced games with a larger demand on graphics. Also looks cool by the desk.
I would recommend this to a friendAlien
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.decent rig.............................................................
I would recommend this to a friendWorth it just for the 3080 GPU
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m so glad I was able to get a computer with a 3080 considering how crazy the market has been for computer components, especially GPUs. I really enjoy my computer have high praise for anyone that is interested in my computer’s configuration.
I would recommend this to a friendWaste of money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for about two weeks then it stopped turning on. I talked with rep and they said it was common and that I should just send it in and they would fix it in 2/3 weeks.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Mario,
Thank you for taking the time to share your review. We are sorry to hear that your laptop has stopped working. We apologize for your experience and are glad to hear that your Alienware is being repaired. We have provided steps below that can assist with your startup issues if needed in the future.
1. If the computer is displaying the Dell logo and does not move past that point, it has probably failed POST.
2. If the power indicator lights up and it is amber or orange, this is usually an indicator that it has failed POST.
3. If you see text on a black screen, the computer is currently performing the POST. If the computer stays in that condition and does not move past it, it has probably failed POST.
4. If the video screen displayed anything at all during the startup process but is now black, this probably indicates that the computer failed POST.
5. If the computer is beeping or if Caps/Num/Scroll Locks are flashing, note if there is a particular pattern in which it beeps or flashes.
6. If the computer is not beeping and caps/num/scroll locks are not flashing, unplug all connections and remove all media communication devices (e.g. external monitors); reconnect one at a time and check if the computer functions.
7. For a notebook, press and hold the Fn key and then press the power button. This starts the pre-boot testing and will launch ePSA. In case you have a Desktop at the Dell logo screen tap the F12 key to enter One Time Boot Menu and use the arrow keys to highlight Diagnostics and press enter.
You can read the full article here - http://dell.to/2uj1Sby. While your desktop is being repaired, if you come across any questions, issues, or concerns, please contact Dell at your earliest convenience at 1-800-264-9896.
Best,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
- Cons mentioned:Cooling
BAD design
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad bad bad. CPU temperature gets super hot at 100* C
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Lsalas,
Thank you for your review. We are sorry to hear that your Alienware is running a little warmer than you would like. Your feedback is sincerely appreciated. We would recommend checking to ensure that the latest BIOS is installed on your system. There was a BIOS update for this series released this week and you can download the update here - https://dell.to/2Rv3AXC. We hope this helps with any overheating issues that you are experiencing.
Best regards,
Wendy C.
For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
RTX 3080
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Alienware - Aurora R12 Gaming Desktop - Intel Core i7 11700F - 16GB Memory - NVIDIA GeForce RTX 3080 - 512GB SSD+1TB HDD - Lunar Light
I would recommend this to a friendGreat machine for the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine for the price. Especially with the hard to find graphics cards. I wish the motherboard had more slots but other than that its been a great machine
I would recommend this to a friendGaming computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact powerful gaming computer. Ideally engineered to be compact, with usb ports in ideal locations. System runs relatively cool with great air cooling.
I would recommend this to a friendMARCOS PARAMO
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS DESKTOP ISS TERRIBLE THE PERFORMANCE THE CPU EVEN HIT 4.7 HZ LIKE THEY SAY IS ARROUND 3,6HZ THE USAGE OF THE 3080 IS TERRIBLE IS LIKE THE CPU IS BATTLENECK WITH THE RTX 3080
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Marcos,
Thank you for your review. We're sorry about the trouble you have encountered with the performance of your Alienware. To make sure we can help, we would recommend checking to ensure that the latest BIOS is installed on your system. This will ensure you have the best performance possible. You can download the update here - https://dell.to/3y6irY7. We hope this helps with your performance issue.
If the issue persists after updating your BIOS, you can contact Dell directly with the information below via Chat or Call.
Best regards,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Bought just for the GPU
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a purchase just to obtain the graphics card because at the time it was non-lhr for mining.
I would recommend this to a friendExcellent Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Product!!! I use Autocad and Revit and no regrets.
I would recommend this to a friendGets HOT
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of fun. Great value if you can actually find one. Thermals not the greatest though.
I would recommend this to a friendLook Cool !
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The appearance is very cool. When playing games, the graphics card fan is very noisy.
I would recommend this to a friendExcellent power house for you gaming need.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Running all AAA title at 2K max out. The system is a bit loud but acceptable.
I would recommend this to a friendNo
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash. I don’t recommend this pre built. The 3080 is the worst 3080s u can get.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Max20,
Thank you for your feedback and review. We really do appreciate your feedback and will use it to help improve our current and future products. If you come across any further questions, issues or concerns, please visit the Support Page of your product.
Best regards,
Wendy C.
For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
AWSOME gaming power!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AWSOME gaming power! Very “VR” capable! Solid built machine.
I would recommend this to a friendnice gaming pc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well built piece of machinery right here i would buy again
I would recommend this to a friend