Customer Ratings & Reviews

I have owned this pc for 7 months. I hardly ever play it. I spent 300 dollars dollars on a protection plan. The pc started to go black screen and reboot itself when im in the middle of a game. The geek squad said it might be software related so they were trying to charge me 100 bucks to see what was wrong. What did i spend 300 dollars for????? I send the pc into a dofferent company that did it for free. They said it was a hardware failure. So, i would have paid 100 bucks to find out that best buy should have covered it for free via my 300 dollar protections plan. Why is this pc failing after 7 months when i rarely even use it? I suspect i got a refurbished one with the claim that it was brand new. The cardboard inside did have suspicious signs of wear. The company i used is replacing the broken hardware for 60 bucks. They did a free checkup and gave me a fair price for a repair. I will NEVER buy any computer from best buy ever again. They scammed me out of 300 bucks. I take responsibility for not reading the fine print. But who does when they are paying 300 bucks for insurance??? You would think that you get the golden treatment after paying 300 bucks for just insurance on the product. Do not gamble 2000 dollars on best buy. Go to a reputable pc store.

It gets well over 200 fps in game on Fortnite. Great price to performance

Does anyone know why the ethernet port would suddenly stop working? It's under hidden devices too. But it was working just fine for about 3 weeks...... I'm confused and hoping and praying I don't have to send it back...