Customer Ratings & Reviews
- Model:
- AWAUR16-7899BLK-PUS
- SKU:
- 6576331
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the Aurora R16 Gaming Desktop's excellent performance and impressive graphics capabilities, frequently praising its ability to run the latest games smoothly. Many also appreciate its quiet operation and ease of setup. The system's affordability is another frequently cited positive aspect.
This summary was generated by AI based on customer reviews.
Best purchase of my life
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 15 year old nephew begged me for this computer…he did so many chores around my house for months…so bought it for him…haven’t seen him in 3 weeks…called him and asked him how he liked his new computer, says it’s the best purchase I’ve ever made in my life, and spent an hour explaining to me why it’s the best gaming computer ever. I don’t understand half of what he was saying, but apparently it’s the best.
I would recommend this to a friend- Pros mentioned:Performance
PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT MACHINE HAS BEEN PERFORMING EXCEPTIONALLY WELL VERY QUIET
I would recommend this to a friend - Pros mentioned:Speed
Alien ware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alsome very quick and then some nice lights fan u can change color
I would recommend this to a friend - Pros mentioned:Performance
0/10 experience across the board.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well the pc worked great for 1 day until the fan in the psu started making a grinding sound. I wasn’t able to make it back into the store to return or exchange the item so I decided to mail it in, that sounded simple enough. Until they got the package back today which no big deal that was about a week to get there.. then they hit me with the text message that says they will examine the return in 10 business days and it will take an additional 10 business days if they approve it to get a refund. 10 days just to find out if they deem the return even worthy? By the time they decide if the item is even worthy of a refund a payment will be due on my Best Buy card (which this is the only thing on it..) 0/10 experience, I’ve had issues with items purchased at Best Buy in the past and this will probably be the last item I ever purchase from them. I do not recommend Alienware since I purchased a different r16 model prior to this that was also defective, it kept overheating, and then this one, and also i wouldn’t buy from Best Buy period. Buy your pcs from a more reputable store that specializes in those products.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Chrisf,
We would like to thank you for taking the time to leave us your review. We regret to hear that you are not completely satisfied with your Alienware Aurora R16 Desktop, due to which you opted to return it. This is certainly not the experience we like to hear from our valued customers or the type of product Dell intends to deliver.
Furthermore, we always strive to get better, and reviews like yours help us develop products our customers love. Your feedback will be shared with our quality team for consideration in future enhancements in products.
We really hope that you would give Dell an opportunity when making your next purchase.
If you are experiencing any issues or have any concerns or questions, please do not hesitate to get in touch with a Dell representative using the information provided below so that we can help you resolve the issue to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
- Pros mentioned:Noise level
Great gaming computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome computer. Very quiet. My husband can play all his games now. Best gift ever
I would recommend this to a friend Old-school cool PC brand, worth it for right price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got mine on open box. Currently in the process of upgrading the GPU. Just be advised that it requires proprietary PSU. Overall, I got a good price on the open box and the store assistant was very knowledgeable in helping me out with this and upgrading it.
I would recommend this to a friendGamer Approved
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic product with all the features our don was expecting for a reasonable price.
I would recommend this to a friend- Pros mentioned:Performance
Hdh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good,I very like it nhdbdhdhdhhdhdhdhdhdhjjjjnn
I would recommend this to a friend - Pros mentioned:Speed
Aurora R16
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.R16 is extremely quiet and very fast for my needs.
I would recommend this to a friend - Pros mentioned:Performance
Out with the old...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went from slowest to fastest in my gaming group. Disconnect frustrations disappeared.
I would recommend this to a friend Great gaming system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Son loved the new desktop. Great speed for gaming. It’s quite along with the color variations for it are awesome. Great gaming computer
I would recommend this to a friend- Pros mentioned:Performance
Got it on sale.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked it up on sale and its a really great gaming pc! First one i ever owned!
No, I would not recommend this to a friend - Pros mentioned:Graphics
Alienware r16 desktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is the bomb. It's fast, has awesome graphics and plays so smooth its like warm butter
I would recommend this to a friend - Pros mentioned:Performance
Aurora r16
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good pc overall so far have had it for 3 weeks now
I would recommend this to a friend Great Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found a great value with this PC. The similar model at the Dell site was much more and when asked to price match, Dell said they no longer carry this configuration and wouldn't price match me. Best Buy FTW!!
I would recommend this to a friend- Pros mentioned:Ease of use
Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the money and was easy to set up. Really quite gaming tower.
I would recommend this to a friend - Pros mentioned:Performance
great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for my sons birthday. its his first real computer, he is loving it.
I would recommend this to a friend - Pros mentioned:Performance
Awesome machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's very fast. Works amazing! Fun to play games on.
I would recommend this to a friend Creates too much heat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's great for gaming but it raises the temperature in the room by about ten degrees. I would definitely recommend something else that doesn't create so much heat.
No, I would not recommend this to a friend- Pros mentioned:Performance
Very nice computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cool and smooth running computer, cant wait to put it to the test
I would recommend this to a friend
