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Customer Ratings & Reviews

Your price for this item is $361.99
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Customer reviews

Rating 4.5 out of 5 stars with 201 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the Aurora R16 Gaming Desktop's excellent performance and impressive graphics capabilities, frequently praising its ability to run the latest games smoothly. Many also appreciate its quiet operation and ease of setup. The system's affordability is another frequently cited positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 201 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Allienware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent build, could be more happier with this amazing gaming PC

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my partner and she says she likes it and its good for the sims so thumbs up

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Wilbur inc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome pc fits my needs perfectly. I game mostly

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Alienware pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product, good performance and good service

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    works good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy that i decided to with this one. Runs as it should

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Desktop!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine. I mainly use it for light gaming. It can be picky with RAM, but I used Crucial 16x2 CP2K16G56C46U5 and it works fine with this RAM set. I'm getting all 5600MHz with no changes to the BIOS. Also, the lighting effects with Alien Command Center are pretty cool!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better customer support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always expect flawless performance from new equipment. Not so much with this PC. It keeps failing to load Windows. They want me to bring the PC back into the store. I live 40 miles away and am on a 20 lb lifting capacity. They need to be more accommodating.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear ChrisC,

      We value your feedback and want to thank you for taking the time to leave a review of your Alienware Aurora R16 Desktop. We sincerely apologize for the issues you have encountered with your gaming desktop. This is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. Feedback like yours helps us improve our current and future products.
      We would love the opportunity to help you but will need a little more information. Please take a moment to call or chat to speak with a Dell representative at your earliest convenience using the information provided below so that we can help you resolve the issue to your satisfaction.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell, 1-800-624-9896
      We look forward to making this right for you!

      Best,
      Minhaj@Dell Dell

  • Rated 5 out of 5 stars

    A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best computer and the attention is very good i di

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great affordable PC for gaming begginers. with sale price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awsome gaming rig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best built gaming PC money can buy right now hands down

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my son who uses it for gaming. He loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has more than enough power and was priced very well. I couldn't be more happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it easy to use and setup never had one before and always wanted one and it lived up to the hype

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A Grea Expensive Paper Weight

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very e3asy and fast setup. The computer ran for a few hours and did an update that included a BIOS update. After the update, the computer could come on to the sign on screen, but without wireless internet and I could not use the PIN to sign onto the computer make the computer a very expensive paper weight. Now, I have to drive 1.5 hours to Bestbuy to eighter return the computer or have the computer fixed. Really bummed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great gaming pc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this pc as a birthday present and for the price of 1200 it was a steal it offers everything you want if you want to game it’s great has high fps and makes all the games enjoyable and very highly detailed i would recommend this not to a friend but to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome gaming desktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter who is seriously into gaming. She is thrilled with the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good 1st pc

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 1st pc and its perfect for gaming im glad i chose this one over others on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To whom it may concern

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect 100% recommended To all the people who want something cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful and Quite

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the Best Gaming PC I have bought. Great specs out of the box, and easy to access internals for upgrades. Liquid cooled and super quite even when maxing out graphics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alienware gaming pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter absolutely loved this! It was her Christmas present and they helped me pick out a brand that is affordable and good quality.

    I would recommend this to a friend
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