Customer Ratings & Reviews
- Model:
- AWAUR16-7899BLK-PUS
- SKU:
- 6576331
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the Aurora R16 Gaming Desktop, particularly its performance, speed, and graphics capabilities. Many users find it to be quiet during operation and appreciate its price and ease of use. However, some customers have expressed concerns regarding its upgradability in the future.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Alienware pc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent product, good performance and good service
I would recommend this to a friend Great Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found a great value with this PC. The similar model at the Dell site was much more and when asked to price match, Dell said they no longer carry this configuration and wouldn't price match me. Best Buy FTW!!
I would recommend this to a friendGreat gaming system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Son loved the new desktop. Great speed for gaming. It’s quite along with the color variations for it are awesome. Great gaming computer
I would recommend this to a friend- Pros mentioned:Speed
works good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy that i decided to with this one. Runs as it should
I would recommend this to a friend Good Desktop!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good machine. I mainly use it for light gaming. It can be picky with RAM, but I used Crucial 16x2 CP2K16G56C46U5 and it works fine with this RAM set. I'm getting all 5600MHz with no changes to the BIOS. Also, the lighting effects with Alien Command Center are pretty cool!
I would recommend this to a friendBetter customer support
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always expect flawless performance from new equipment. Not so much with this PC. It keeps failing to load Windows. They want me to bring the PC back into the store. I live 40 miles away and am on a 20 lb lifting capacity. They need to be more accommodating.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Dear ChrisC,
We value your feedback and want to thank you for taking the time to leave a review of your Alienware Aurora R16 Desktop. We sincerely apologize for the issues you have encountered with your gaming desktop. This is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. Feedback like yours helps us improve our current and future products.
We would love the opportunity to help you but will need a little more information. Please take a moment to call or chat to speak with a Dell representative at your earliest convenience using the information provided below so that we can help you resolve the issue to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell, 1-800-624-9896
We look forward to making this right for you!
Best,
Minhaj@Dell
Great Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great affordable PC for gaming begginers. with sale price.
I would recommend this to a friend- Pros mentioned:Performance
Excellent Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for my son who uses it for gaming. He loves it.
I would recommend this to a friend great gaming pc
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this pc as a birthday present and for the price of 1200 it was a steal it offers everything you want if you want to game it’s great has high fps and makes all the games enjoyable and very highly detailed i would recommend this not to a friend but to anyone
I would recommend this to a friendA Grea Expensive Paper Weight
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very e3asy and fast setup. The computer ran for a few hours and did an update that included a BIOS update. After the update, the computer could come on to the sign on screen, but without wireless internet and I could not use the PIN to sign onto the computer make the computer a very expensive paper weight. Now, I have to drive 1.5 hours to Bestbuy to eighter return the computer or have the computer fixed. Really bummed
No, I would not recommend this to a friendAwesome Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer has more than enough power and was priced very well. I couldn't be more happy.
I would recommend this to a friendAmazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it easy to use and setup never had one before and always wanted one and it lived up to the hype
I would recommend this to a friendA
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best computer and the attention is very good i di
I would recommend this to a friendawsome gaming rig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the best built gaming PC money can buy right now hands down
I would recommend this to a friendPowerful and Quite
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the Best Gaming PC I have bought. Great specs out of the box, and easy to access internals for upgrades. Liquid cooled and super quite even when maxing out graphics.
I would recommend this to a friendAlienware Gaming PC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming pc runs quite, cool and fast. If this is you're first one you may want to purchase a higher quality gaming keyboard and mouse as this just comes with a basic wired dell set up.
I would recommend this to a friendCreates too much heat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's great for gaming but it raises the temperature in the room by about ten degrees. I would definitely recommend something else that doesn't create so much heat.
No, I would not recommend this to a friendAwesome gaming desktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my daughter who is seriously into gaming. She is thrilled with the system.
I would recommend this to a friend- Pros mentioned:Performance
Handles perfectly, but I got unlucky.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The pc handled very well, but for some reason it keeps crashing randomly during use. I’m in the process of exchanging it, because it handles extremely well.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Dear MikeY,
We value your feedback and want to thank you for taking the time to leave a review of your Alienware Aurora R16 Gaming Desktop. We sincerely apologize for the performance issues you have encountered with your gaming desktop. This is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. Feedback like yours helps us improve our current and future products.
Below I have provided troubleshooting instructions with the full article that can help resolve this issue.
1. At the desktop, click the Search the web and Windows box and type "problem reports".
2. Select View all problem reports viewing a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
4. Right-click the line item and select Check for a solution.
We'd also suggest checking to make sure that your software and drivers are up to date on Dell's Product Page here: https://url.dell.com/d69ff8
You can read the full article on solving PC crashing issues here: http://dell.to/2u98Cct
We would also love the opportunity to help you but will need a little more information. Please take a moment to call or chat to speak with a Dell representative at your earliest convenience using the information provided below so that we can help you resolve the issue to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell, 1-800-624-9896
We look forward to making this right for you!
Best,
Minhaj@Dell
Get the best you deserve it!! :)
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Non are better! This one evens a widget telling you about the CPU GPU etc info. There are other pc's with other than Intel i7 you won't be happy. Ryzen 7 is the only other that comes close to i7. It costs more but its worth it!!!
I would recommend this to a friend