Customer Ratings & Reviews
- Model:
- AWAUR16-9916BLK-PUS
- SKU:
- 6577353
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers regard the Aurora R16 Gaming Desktop's performance and design very favorably, with many praising its speed and sleek aesthetics. The quiet operation during gaming is also a frequently cited positive. However, some users have reported concerns about the system's cooling capabilities. Overall, the positive feedback on performance and design outweighs the negative comments regarding cooling.
This summary was generated by AI based on customer reviews.
Decent gaming pc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent machine for a good price. Not a lot of upgrade ability apart from storage
I would recommend this to a friendGreat Video Card
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Gaming Video Card. I had to turn off many features in my video games before I got this PC. Now I have all the game graphics settings turned on.
I would recommend this to a friend- Pros mentioned:Performance
Surpassing all Expectations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A complete Work of Art! Every detail is polished to Perfection. Extremely Powerful performance in and out of the gaming environment. Definitely worth the purchase!
I would recommend this to a friend - Pros mentioned:Speed
Totally Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Graphics are awesome. Very fast. Running with 4K tv monitor and 4K projector. No issues.
I would recommend this to a friend Disappointing Alien invasion
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.During setup and file transfer, a BIOs download from Alienware caused my pin to disappear, and neither the geek Squad nor I could access the motherboard to fix it. I traded it for a Lenovo Legion. Disappointed in Dell.
No, I would not recommend this to a friend- Pros mentioned:Performance
So fun
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love! Looks cool and operates like a dream. No complaints.
I would recommend this to a friend Alienware Aurora R16
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.fast, do all the updates for this. runs smoothly. 4080super is great. great value for this.
I would recommend this to a friend- Pros mentioned:Performance
High-end Pc
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alienware- Aurora R16 is a powerhouse. It delivers an amazing performance and top-notch build quality.
I would recommend this to a friend Great gaming PC but now crashing constantly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Aurora R16 in December 2024 and used it practically flawlessly every day for a few months. After about 3 months my games started to crash with no explanation, and now almost 6 months later I will be 10 minutes into playing a game and the game will either crash or the computer will BSOD with a multitude of different errors. Everything is up to date and when I try to scan for faulty or corrupt files, the system BSOD.
No, I would not recommend this to a friend- Pros mentioned:Performance
Gaming Desktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall solid performance and reliability. Excellent for gaming and every work.
I would recommend this to a friend - Pros mentioned:Performance
Fire !!!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my gaming pc ! Best decision I’ve ever made as far as gaming wise !
I would recommend this to a friend - Pros mentioned:Speed
Great PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So quiet! So far we are still getting familiar but for people who are starting to enter the world of gaming its great and fast.
I would recommend this to a friend - Pros mentioned:Performance
Very satisfied
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good gaming computer and very happy with my purchase.. downloaded games fast and been working great since i got it with no issues.
I would recommend this to a friend - Pros mentioned:Performance
Great peice of equipment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a champ and is smooth as butter! 10 out of 10 would recommend
I would recommend this to a friend Alienware R16
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great desktop, smaller in size compared to others.
I would recommend this to a friendGood build
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got on sale for a tremendous value. Alienware systems are build well, ready to roll out of box, and beautiful. They typically are a tad overpriced, but you're paying for the name as well.
I would recommend this to a friend- Pros mentioned:Performance
Terrible Product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly the most terrible purchase I've ever made. I want to like this desktop, I really do... however it crashes more than a few times with every game I try to play. Aside from gaming? It works great! But if you intend to use it for what it is meant for, it is terrible.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Jash,
Thank you for taking the time to leave us your review. We sincerely apologize for the trouble you have encountered with your Alienware - Aurora R16 Desktop due to the system crashing issues. This is certainly not the type of feedback we like to hear from our valued customers, or the type of product Dell intends to deliver.
Your feedback will be shared with our quality team for consideration in future enhancements in products.
Below I have provided troubleshooting instructions with the full article that can help resolve this issue.
1. At the desktop, click the Search the web and Windows box and type "problem reports".
2. Select View all problem reports viewing a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
4. Right-click the line item and select Check for a solution.
We'd also suggest checking to make sure that your software and drivers are up to date on Dell's Product Page here: https://url.dell.com/33eace
You can read the full article on solving PC crashing issues here: http://dell.to/2u98Cct
If you are still experiencing issues, with a little more information from you, we would like to help you resolve issues you may be facing to your satisfaction. Please do not hesitate to get in touch with a Dell representative using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
- Pros mentioned:Performance
Verified Purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband really enjoys this computer. It works very well and he would recommend it to others.
I would recommend this to a friend First Desktop Gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As my first "Big Deal" gaming PC I'm impressed by how the well it's staying cool with max settings on everything. Save me a bunch of money because I was looking at computers that were double price
I would recommend this to a friend- Pros mentioned:Ease of use
Alienware lives up to its reputation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this PC it’s really good and look amazing! Easy to install and immediate use
I would recommend this to a friend