Customer Ratings & Reviews
- Model:
- AWAUR16-9916BLK-PUS
- SKU:
- 6577353
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers regard the Aurora R16 Gaming Desktop's performance and design very favorably, with many praising its speed and sleek aesthetics. The quiet operation during gaming is also a frequently cited positive. However, some users have reported concerns about the system's cooling capabilities. Overall, the positive feedback on performance and design outweighs the negative comments regarding cooling.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Very good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our son is very happy with the computer, very good.
I would recommend this to a friend - Pros mentioned:Performance
Gaming pc
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pc running ultra on everything i play including modded skyrim
I would recommend this to a friend - Pros mentioned:Performance
Pc review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything has worked as expected. No complaints so far!
I would recommend this to a friend Awesome gaming computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing so far . Quick and cool temps running all my games
I would recommend this to a friend- Pros mentioned:Design
Very Satisified
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing PC! Exactly what I was expecting to get with Alienware.
I would recommend this to a friend Beautiful Machine but problems
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the machine but crashes a lot when playing games on steam. I am afraid it might be the I9 cpu. I owned it for about 1 month and the crashes are more frequent. Think I am returning it. So sad.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello roccodawg,
Thank you for taking the time to us your review. We sincerely apologize for the trouble you have encountered with your Alienware Aurora R16 Gaming Desktop. We can assure you that Dell takes pride in manufacturing quality products. This is certainly not the experience we like to hear from our valued customers.
We always strive to get better, and reviews like yours help us develop products our customers love. Your feedback will be shared with our quality team for consideration in future enhancements in products.
To assist you with the error issues that you are experiencing with your system, I have provided troubleshooting steps with the full article that can resolve the issue.
Here are the steps:
1. At the desktop, click the Search the Web and Windows box and type "problem reports".
2. Select View all problem reports viewing a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
3. Under the Source column, look for Windows, and under Summary, look for Shut Down unexpectedly.
4. Right-click the line item and select Check for a solution.
We'd also suggest checking to make sure that your software and drivers are up-to-date on Dell's Product Page here: https://url.dell.com/33eace
You can read the full article on solving PC crashing issues here: http://dell.to/2u98Cct
If you are still experiencing issues, we will need more information to help you resolve these problems to your satisfaction. Please do not hesitate to get in touch with a Dell representative using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell, 1-800-624-9896
Best,
Minhaj@Dell
Okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and all, but mine came damaged, with a bit scratched on the bottom and one of the sides dented.
I would recommend this to a friendBest way to snag a 4080 super
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great piece of equipment. Price was not bad - better then the gpu standalone markups
I would recommend this to a friend- Pros mentioned:Performance
Stay clear because of common issues
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really powerful pc but has faulty intel chip , downloaded the bios they recommended and 30 days later the pc died on me. Taking it in to see if I can get help but super unhappy. I would stay clear of this build due to all the issues
No, I would not recommend this to a friend Recomiendo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent PC and very useful for my daily use. I recommend it. Having a powerful computer
I would recommend this to a friendAmazing computer.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing computer! Exceeded expectations. I coupled this purchase with the Alienware monitor. The video quality is outstanding! Definitely recommend.
I would recommend this to a friendDelivery issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item never arrived, customer service was excellent
No, I would not recommend this to a friendArchitecture modeling gaming machine.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very capable machine for architecture modeling, imagery and live/video walkthroughs. Video capability good.
I would recommend this to a friendChristmas gift
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son is getting this for Christmas and he will be so excited. As he thinks this brand is the best
I would recommend this to a friendA great buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is exactly what I needed. I really enjoy the quick start and now use multiple displays which is perfect for zoom and skype.
I would recommend this to a friendAwesome gaming rig
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I havent needed to change anythkng. This rig will last me multiple yesrs to come.
I would recommend this to a friendAlienware-Aurora R16 Desktop Computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alienware-Aurora Desktop computer was reasonably priced and has met all expectations to-date.
I would recommend this to a friendMy honest review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new PC, arrived on time. I've never had issues with Alienware and I'm glad Best Buy carries these brands.
I would recommend this to a friendMerry Christmas
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my son and he is very pleased with it.
I would recommend this to a friendFair
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues running and security programs wouldn't install. Difficult trying to fix. Returned.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Jimbo,
Thank you for taking the time to leave us your review. We sincerely apologize for the trouble you have encountered with your Alienware Aurora R16 Desktop due to which you opted to return it. This is certainly not the type of feedback we like to hear from our valued customers, or the type of product Dell intends to deliver.
Furthermore, we always strive to get better and reviews like yours help us develop products our customers love. Your feedback will be shared with our quality team for consideration in future enhancements in products.
We really hope that you would give Dell an opportunity when making your next purchase
If you are experiencing issues, we would like to help you resolve issues you may be facing to your satisfaction. Please do not hesitate to get in touch with a Dell representative using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell