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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 74 reviews

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89%
would recommend
to a friend

Customers are saying

Customers are delighted by the product's performance and graphics card, noting its ability to handle demanding games and VR applications with ease. The desktop is also praised for its ease of use and quiet operation. Some customers have expressed concerns about the cooling system and the size of the SSD.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 74 reviews
  • Rated 5 out of 5 stars

    Good for VR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer so I could use the VR Oculus Rift setup I received as a gift. My old PC was not going to handle the needs the VR demanded. So far I have been very happy with the computer, setup was simple, the fans are very quiet and the Alienware customizations add a little to the value. The only downside to this unit was the mouse and keyboard...They are junk and totally useless...They worked, but not at all what you need or want for a gaming PC.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Replacement as a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves, it's fast and plays all games with out a hitch..

    I would recommend this to a friend
  • Pros mentioned:
    Graphics card

    Rated 5 out of 5 stars

    Wonderful Machine!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has a GREAT processor, a WONDERFUL graphics card, and it is made for gaming!

    I would recommend this to a friend
  • Pros mentioned:
    Vr performance

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pc exceeds expectations.. its used for vr, desktop gaming, and work. Amazing

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    everything i wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    and then some. this is a great computer. super fast for surfing the net.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Prebuilt System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the top of the line NVIDIA card for 4K capabilities was what pushed me to pick up this system. Plus I didn't have to wait to have anything built and it is easy to upgrade when the time comes.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice speedy machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent the extra money and I am very happy that I did. Runs great

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! System is great once all hookes up and calibratd.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tower

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with the purchase. Great for online gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent Gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Computer has all the power you need for action gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, fast and easy to set up, could not be easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Workhorse of a machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm am so glad I bought this rig, it is by far the the best computer I have ever bought. If your looking for a rig that offers great performance and a powerhouse for gaming. You can't go wrong with alienware r5.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    WOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is FASSSTTTT! great video amazing speed!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Happy with the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a solid machine with very good performance.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good gaming PC with a few complaints.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this PC in store after the model I was looking for was not in stock. It handles the games I throw at it very well, and for that I am satisfied. The reason I didn't give it 5 stars was the PSU that came with it had a dead fan. I had dell replace it instead of BB due to the distance I am from BB. The service was quick and the replacement worked. After doing some research I found the 460w model PSU that the air cooled CPU models come with often have issues. Also the CPU and PSU fans can be extremely loud. If I could do it all over again I would opt for the liquid cooled model from dell with the larger 800w PSU, but it's working as intended and I'm pretty happy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Alienware R5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice out of the box rig, it's everything I've always wanted in a computer. My local store didn't have any in stock so it had to be ordered. I also did an in-store pickup, quick and painless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEAST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a monster. I dont think Ive had a computer before with this much power right out of the box. I bought this over building my own and am completely happy with my decision.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use and set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a few things I should have looked into before I purchased but overall am very pleased. Only one hdmi port.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I consider this to be a good product. Quiet, lots of power, great video, lots of USB ports for VR. I got what I expected for the price I paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome gaming!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally satisfied! Waited a long time to buy this! Everything I expected and more!

    I would recommend this to a friend