Customers value the Aurora R9's performance and its ability to handle demanding games. However, some customers find the system's fan noise excessive and the cooling system inadequate, leading to high temperatures under load. The loud fans are a recurring concern, impacting the overall user experience. While many appreciate its gaming capabilities, improvements to the cooling system are suggested to address the noise and temperature issues.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 55 reviews
Rated 5 out of 5 stars
Outstanding Desktop
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my first Alienware desktop and I absolutely love it! I've had it for a few months now and there has been no issues. I love the look of it and how you can adjusting the lighting effects on the tower. Definitely worth it!
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Great buy at Best Buy
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had been looking for a great gaming PC. I came across this and gave it a shot. It’s able to play everything I’ve downloaded so far. It gets a little loud when it’s put to the test, but it’s not a deal breaker.
I would recommend this to a friend
Pros mentioned:
Gaming
Rated 5 out of 5 stars
Amazing
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased an Alienware in 2004 it was great. I wasn't sure if I should try a Dell Alienware due to all the negatives I had heard and read. This computer is a beast I love it. No regrets buying it.
I would recommend this to a friend
Cons mentioned:
Cooling system, Fan noise
Rated 1 out of 5 stars
Not any good if you are a World of Warcraft player
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
For supposedly a high end game machine, I would never recommend this one. I have it and when ever I play World of Warcraft the fans are so loud and don't ever back off. After contacting Alienware about it, I was told it's a know issue and I would have to upgrade the cooling system to help it at all. So I have to pay more?????? Hard to believe that they really tell you this is a premium gaming rig.
No, I would not recommend this to a friend
Brand response from YourDellTeam
Posted .
Bobafett91,
We're sorry to hear about the fan noise on your Alienware desktop. There is a BIOS update for this model that is specifically for fan noise. We'd recommend that you update your BIOS here: https://dell.to/2XAULtU.
Best, Bryan 1-800-624-9896
Pros mentioned:
Performance
Rated 5 out of 5 stars
It’s great
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I ended up returning this for a macbook because I needed the laptop. This computer was great though! If you want a good desktop get this one!!
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
The best tower a+=+=
|
|
Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Highlight of my who den .... Did exactly what is was meant to do without skipping a beat ... great for gaming
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Super Fast.. Playing WOW just got better
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the 2nd Alienware we have purchased. Superfast and no need to build it
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great Gaming Desktop
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Been using it for a month or so and so far I have no complaints. It’s quick and powerful enough to handle my needs
I would recommend this to a friend
Pros mentioned:
Gaming
Rated 5 out of 5 stars
Great gaming computer
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great computer. I use for schooling and gaming excellent gaming computer. Top of its class.
I would recommend this to a friend
Cons mentioned:
Fan noise
Rated 2 out of 5 stars
Jet engine fans!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome clarity for playing video games. At the same time, you can’t hear anything because the fans are outrageously loud, especially when you have the unit on the desk. Unfortunately had to return because of the loudness.
No, I would not recommend this to a friend
Brand response from YourDellTeam
Posted .
AiNoKea,
We're sorry to hear that you returned your Alienware R9 computer. There is a BIOS update for this computer in particular that would have helped with the fan noise that you were experiencing. For further information you can visit this site: https://dell.to/2XAULtU.
Best, Bryan 1-800-624-9896
Pros mentioned:
Performance
Rated 5 out of 5 stars
amazing computer
|
|
Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
excellent computer I use it for harcore work and to play online games 100% recommended
I would recommend this to a friend
Pros mentioned:
Gaming
Rated 5 out of 5 stars
alienware
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I absolutely love this gaming tower! the look of it and the gaming quality.
I would recommend this to a friend
Rated 5 out of 5 stars
Easy to set up/super powerful
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This PC was for my gaming 13 yo son, and it does not disappoint. Well, it doesn’t disappoint him ... but to a parent it means much more screen time and late nights because the graphics and speed are just nothing like we’ve seen before. We did a price comparison on the Dell site, and Best Buy’s was close. I Ended up purchasing from Best Buy because it was in stock, and a 2 month wait time from Dell.
I would recommend this to a friend
Rated 5 out of 5 stars
Dream come true!
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best thing I’ve ever done is get this pc! It’s amazing and sturdy
I would recommend this to a friend
Rated 3 out of 5 stars
Only if you don't care to waste your money
|
|
Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very powerful computer except for it's held back by a lot of bloat Dell software. I would love to recommend it but the inability to get around a lot of the Dell software makes it hard to enjoy such an expensive piece of technology especially when you can build the same thing for half the price.
No, I would not recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Pretty good gaming pc
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I can run everything I own, no problems with the newer games.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Gaming
|
|
Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent gaming comp.Will recommend to anyone to buy
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Excellent
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
runs Every new game like magic , easy set up I am loving it
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Good game system
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Alienware is extremely fast and fun to play with
I would recommend this to a friend
Rated 1 out of 5 stars
Rift s? Google it first!
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
VR ready? Not quite. Oculus Rift s crashes every 10 to 30 minutes. The screen freezes for a half a second and then you can feel it coming... The audio completely cuts out. This obviously makes multiplayer games unplayable. have 3 headsets and I know for a fact that the headsets are fine because they work great on my Alienware R5. Something is going on with the USB drivers or audio drivers. I have spent three days researching and trying different fixes. Alienware points the fingers at Oculus and Oculus points two fingers at Alienware and they both Point their fingers at Nvidia. I'm done with Alienware. Returning this tomorrow.