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Customer reviews

Rating 4.8 out of 5 stars with 255 reviews

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  • Display Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

  • Features

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, especially its refresh rate, which makes it great for gaming, including FPS games. They also appreciate its good value for the price and its sleek design. However, some customers noted the absence of built-in speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 255 reviews
  • Rated 4 out of 5 stars

    Good value for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great monitor for the money if you are a frame junky for FPS games. It will not give you any form of deep inky blacks. The screen bleeds quite a bit. But if you are looking for all out response time. This is a good value. Had to play quite a bit with HDR to get it to a tolerable level.....but I am an OLED gamer....soooo take that with a grain of salt.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Refresh rate

    Rated 5 out of 5 stars

    Amazing competitive Monitor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for competitive gaming, great upgrade from a 144hz monitor. will 101% recommend if trying to get into competitive gaming at such a good price for a 360hz monitor

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Perfect gaming monitor had you just left the RGB

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lets just get the disappointment out of the way. And it is the only disappointment. No RGB. Now lets be fair. RGB on a monitor is pretty useless because you never see it. But i miss seeing my little alienware head reflecting off my window at night. Now the positives and why this is likely the best competitive IPS monitor available. Keep in mind, panel variance. There is not ghosting or inverse ghosting on the extreme setting. Why is this important? Because dell has done with this panel what could not be done on the previous models. That being the perfectly tuning of the extreme overdrive setting for the quickest response time. I have tested multiple asus monitors and they all suck in this regard. Also, if you are concerned that they ditched the gsync module, dont be. There is no point in having gsync with this high of a refresh rate. I can pick out screen tearing on a 165hz screen when playing uncapped. I cannot do that with 240-360hz. Just play uncapped if you are buying this monitor. And lastly, and most importantly, the price. $319 for black friday. That is insane for a 360hz monitor that performs this well. Side note for those who are used to 1440p. Its not the pixel density (less than 20 ppi) thats really the issue here, its the screen size. If you are used to a 27" screen and have never played on 24-25" then you may not like it. But this monitor is solely for competitive use. Its not a jack of all trades 1440p 240hz monitor. It is for sweaty @** FPS players who want to do just that, Sweat... and Win. * This monitor is using a different auoptronics panel than the previous aw2521hf and aw2521h models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Alienware Monitor (not a fake review)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical of buying this monitor. After watching some youtube videos, this monitor was losing the race against its rival BenQ Esports monitor. Im a very picky person when it comes to monitors, and let me say this monitor is the best one ive had yet. I come from the family of LG. Had an older 1080p 240hz monitor from them. This one has solid color accuracy, and you can make your games look super vibrant. The game play is super smooth with the extreme response time setting on. If theres 2 disadvantages to this monitor, id say the matte finish, and theres a small bit of natural motion blur. Other than that, awesome monitor. I hope this helps someone who is as picky as I. Thanks guys, enjoy this!

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate

    Rated 4 out of 5 stars

    Top-Teir 1080p Esports IPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best 1080p competitive gaming monitors out there currently. The only problem is that 1080p in 2023 is a tough sell given how many affordable 1440p high refresh monitors are out there. The design is great (a bit understated), has a reasonably bright/color accurate panel, and good refresh compliance (when vrr is disabled) at 360hz. If you want a good esports IPS, grab it at $299, which it often retails for.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming, Price

    Rated 5 out of 5 stars

    perfect entry eSports/gaming monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great motion clarity, colors, easy plug and play, best investment of $280 ever especially for gaming whether it's competitive or not. Can't do much better for the price point unless you want higher resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review about a perfect 360hz Alienware Monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Alienware AW2523HF 24.5" 360Hz Gaming Monitor is a top-tier choice for competitive gamers, delivering exceptional speed with its 360Hz refresh rate and near-instant 0.5ms response time, resulting in incredibly smooth motion and almost zero input lag—ideal for fast-paced FPS titles. It also offers solid build quality and accurate colors out of the box, making it reliable for everyday gaming. However, its strengths are heavily focused on performance rather than visuals; the IPS panel suffers from relatively low contrast, causing darker scenes to appear washed out, and its limited color gamut makes images look less vibrant compared to higher-end displays. The 1080p resolution on a 24.5-inch screen is fine for esports but feels dated for productivity or immersive gaming. Overall, it’s an excellent monitor for serious competitive players, but less impressive for those prioritizing rich visuals or cinematic experiences.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Refresh rate

    Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it for my son. So far he loves it. No issues, but it is still fairly new. He loves the quality and the speed.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Refresh rate

    Rated 5 out of 5 stars

    The clarity of text and images is superb!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the AW2523HF. It is a 24.5” 360hz 1080p monitor. The speed of the refresh rate is immediately noticeable, even without gaming. The clarity of text and images is superb. Motion is extraordinarily smooth. The colors are accurate and vibrant. The On Screen Display is very easy to use, with the toggle at the bottom being very convenient. I got it on sale for $299.99, which is a good deal. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing monitor for COD!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monitor has amazing colors and the brightness is amazing! So far I have no issues with mine. I play on display port instead of HDMI so for PC gaming it’s very very amazing. You can’t beat the picture quality. The brightness is very high so I set it to 60 but it still looks just as amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Insanely Smooth — Perfect for Competitive Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor is a beast. The 360Hz refresh rate and 0.5ms response time make gameplay unbelievably smooth — perfect for FPS and competitive games. Colors look great for an IPS panel, and motion clarity is top-tier. The stand is sturdy and fully adjustable, and setup was plug-and-play. If you want a fast, reliable, and buttery-smooth display, this one delivers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Refresh rate

    Rated 5 out of 5 stars

    Excellent 360hz budget monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good budget 360hz monitor for competitive gaming, works great for CS2 would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    360hz Greatness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has this monitor for over 2 years, IPS panels work great, great colors.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Refresh rate

    Rated 5 out of 5 stars

    Good monitor

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good price and consistent as well. I recommend this if you have a strong PC, otherwise it will be difficult to make quality use of the 360hz.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    W monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor is 100% worth the price for gaming. It looks great, fast response time, there's a night vision mode for dark areas. I have gotten better playing at 360hz compared to 144.

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate

    Rated 4 out of 5 stars

    Alienware for the Win, I think?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I have had multiple monitors because I have been looking for the perfect balance between frames per second (FPS) and resolution. I think I may have found one but I have mixed feelings. This thing is smooth, like buttery smooth and it's sleek. When I hooked it up to my gaming PC I can have a smoother game play but I am limited to 1080p. I'm looking for 4k gaming with at least 240hz refresh rate. Again this is an amazing monitor if you want 1080p but that is it's only limiting factor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This monitor is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the color that this displays for myself ps5. I got this here at bestbuy while it was on sale and while on the smaller side, its probably much better than my curved tv and another monitor i had previous.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Refresh rate

    Rated 5 out of 5 stars

    Super fast 360hz! Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast monitor! Love the ips panels, they akways looks so great. Really cant tell a quality difference from my dell 27" 1440p ips. It looks just as good as that but its so much faster at 360hz

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    360hz gaming greatness

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product after using a 240hz monitor and I can tell you with confidence you can see and feel a difference, its like going from 144hz to 240hz for the first time. Try it out, worth every penny at this value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great moniter for my college, gaming, and business life to pair up with a beast of a computer.

    I would recommend this to a friend