Customer Ratings & Reviews
- Model:
- AW2523HF
- SKU:
- 11884007
Rating by feature
- Display Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
- Features
Rating 4.8 out of 5 stars
to a friend
Great Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor is good and works ad intended, but for gaming i would go with the G-sync version.
I would recommend this to a friendNothing groundbreaking
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing groundbreaking. It's just an average 1080p 360hz monitor.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hey Vookie,
Thank you for taking the time to leave a review of your Alienware Monitor. We are happy to hear that your device is meeting your expectations. If you come across any questions or concerns or need further assistance we recommend reaching out to a member of our support team with the toll-free number or chat link provided below.
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Sincerely,
Summer@Dell
Game Monitor!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was an open box item that i did not want to get. My daughter desperately wanted this and this was only one around near us. We purchased it at the Union NJ store. Horrible! Not only was it not packed correctly causing extreme damage through transport, but not everything was in box and they never took the time to clean it! It was filty with dirt all over and a million prints! You'd think a store would do everything possible to make sure your package is safe for transport and clean as well. Neirher happened so this to me is a disgrace. Returned it the next day after xmas since it was a present for my daughter!!!
No, I would not recommend this to a friendalienware aw25hf
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast panel wish it some type of back light stobing technology
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best quality games looks way better on the screen bought it for Christmas gift
I would recommend this to a friendGood monitor screen. Bad back build quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too easy to get stripped screws stuck in back of monitor
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello TechWise,
We want to thank you for taking the time to leave a review of your Alienware monitor. We are sorry that you are not completely satisfied with the build quality of your device. That is not the type of product Dell intends to deliver or the type of feedback we like to hear from our customers. We have noted the details of your statement and will use them to improve current and future products. If you need further assistance, I have provided the toll-free number and chat link below to reach a member of our support team.
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Regards,
Summer@Dell
Mine came with a dead pixel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came with a dead pixel so yeah thats about it really bummed
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Archdraco117,
Thank you very much for your review. We are sorry to hear about your experience due to the condition that your Alienware - AW2523HF 24.5 Monitor was received in. This is certainly not the experience we like to hear from our customers.
Below I have provided a few steps with the full article to help you verify and try to resolve the pixel issue with your system.
1. Verify display or video issues on an external monitor.
2. Check for physical damage on the LCD screen.
3. Run hardware diagnostics on the LCD screen.
4. Verify the display or video issue in Windows Safe Mode.
How to Troubleshoot Display or Video Issues on a Dell Monitor: https://url.dell.com/cb27db
If the product has dead pixel or physical damage please, please do not hesitate to get in touch with Dell using the information provided below so that we can help you resolve the issue to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
Customer service was terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was good, customer service at Florence Kentucky store was awful, probably won’t be back. If this wasn’t for my kid for Christmas, I wouldn’t have it.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello There Chris,
Thank you for taking the time to leave a review of your Alienware 24.5” monitor. We are sorry to hear that you did not receive exceptional customer service. That is not the type of feedback we like to hear from our customers, or the type of support Dell intends to provide. We have noted the details of your statement and will use them for improvements in the future.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Alienware monitor review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a Phenomenal monitor, excellent quality and even the small details like a headphone holder that comes out from the side of the monitor!
I would recommend this to a friendBest Gaming Monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Monitor works well in FPS games , highly recommended if you take anything gaming serious .
I would recommend this to a friendBest Monitor Ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best monitor ever!! One of the best one of the best purchases I made
I would recommend this to a friendAlienware 360hz
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great color, Fast response time and overall great price.
I would recommend this to a friendgreat!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great colors and very smooth, I use it for gaming mostly and its the best monitor I've had, and its nice to have a smooth experience while doing work as well.
I would recommend this to a friendBest monitor ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor is the best i have ever owned. I play a lot of FPS games and able to run at a consistant 300 frames. Highly recommend
I would recommend this to a friendThe beat monitor in the monitor game
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you want to have a great all in one experice whether is just console gaming or maybe pc gamimg this moniotr is the one for you.!
I would recommend this to a friendGreat monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor, has all the features you want and great price
I would recommend this to a friendLove it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love shopping at Best Buy its always a pleasure. Jacklyn hooked me up and she is so helpful, so informative. She should be a manager she is an amazing employee.
I would recommend this to a friendElectronics
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good experience buying on line will recommend to friend
I would recommend this to a friendJust buy it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful display just what I needed! In need Of a good monitor after selling my old one.
I would recommend this to a friend