Customer Ratings & Reviews
- Model:
- AW2523HF
- SKU:
- 6517611
Rating by feature
- Display Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
- Features
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the AW2523HF monitor for its high refresh rate and overall picture quality, making it a solid choice for gaming. Many users feel it performs well, especially in FPS games, and offers good value for its price.
This summary was generated by AI based on customer reviews.
Patricia Simonds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful ,the gentleman was very knowledgeable and nice.Would recommended 10 out of 10 .
I would recommend this to a friendFast and funtcional!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great resolution and speed!! Looks great with all our games and still does its jobs for school work!
I would recommend this to a friendAlien monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love the frame rate. And also the durability
I would recommend this to a friendAlienware 360hz monitor review
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty solid monitor. Been working great for call of duty.
I would recommend this to a friendPerfect for FPS
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Accurate colors, fast and good looking. I play CSGO and this monitor is awesome.
I would recommend this to a friendGood/bad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First night played cs2 for a few hours then got off n was browsing the web n monitor started going black screen in n out loosing display so might be a bad display port cord that came with monitor so gunna try a different one n see if nit will be returning it unfortunately ill change my review after i try different dp cord
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Epic,
We thank you for taking the time to leave us your review. We sincerely apologize for the defective condition in which you received your Alienware 24.5 Gaming Monitor. We appreciate your feedback and will use it to help improve our current and future products and services. We will remain attentive to your upcoming feedback to learn more about your overall experience once it is completed. If you come across any further questions, issues, or concerns, please use the information below to contact Dell Support at your earliest convenience.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Jay@Dell
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor everything works perfectly I enjoy using it
I would recommend this to a friendAlienware monitor
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved my new monitor super responsive and really good colora
I would recommend this to a friendGame monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product never had issues with it , everyday use
I would recommend this to a friendThe UNDISPUTED CHAMPION of monitors!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 2523 is the 2023 version of this model, recently released. Ive owned the earlier version and this is a total upgrade. Faster, smoother, and richer contrast/colors. This model accurately “supersamples” a 4k image down to 1080p thru the new Alienware console mode. This version also features HDR and Alienvision, a whole new set of gaming featurs. This monitor is the UNDISPUTED CHAMPION of monitors, dont walk, run to get it!!!
I would recommend this to a friendMr. Sledge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome experience its a very nice setup. Would rent it to everyone
I would recommend this to a friendboom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best monitor ive ever had woooooooooooooooooooooooo
I would recommend this to a friendGreat Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor is good and works ad intended, but for gaming i would go with the G-sync version.
I would recommend this to a friendGame Monitor!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was an open box item that i did not want to get. My daughter desperately wanted this and this was only one around near us. We purchased it at the Union NJ store. Horrible! Not only was it not packed correctly causing extreme damage through transport, but not everything was in box and they never took the time to clean it! It was filty with dirt all over and a million prints! You'd think a store would do everything possible to make sure your package is safe for transport and clean as well. Neirher happened so this to me is a disgrace. Returned it the next day after xmas since it was a present for my daughter!!!
No, I would not recommend this to a friendNothing groundbreaking
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing groundbreaking. It's just an average 1080p 360hz monitor.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hey Vookie,
Thank you for taking the time to leave a review of your Alienware Monitor. We are happy to hear that your device is meeting your expectations. If you come across any questions or concerns or need further assistance we recommend reaching out to a member of our support team with the toll-free number or chat link provided below.
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Sincerely,
Summer@Dell
alienware aw25hf
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast panel wish it some type of back light stobing technology
I would recommend this to a friend- Pros mentioned:Overall performance
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best quality games looks way better on the screen bought it for Christmas gift
I would recommend this to a friend Good monitor screen. Bad back build quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too easy to get stripped screws stuck in back of monitor
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello TechWise,
We want to thank you for taking the time to leave a review of your Alienware monitor. We are sorry that you are not completely satisfied with the build quality of your device. That is not the type of product Dell intends to deliver or the type of feedback we like to hear from our customers. We have noted the details of your statement and will use them to improve current and future products. If you need further assistance, I have provided the toll-free number and chat link below to reach a member of our support team.
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Regards,
Summer@Dell
Mine came with a dead pixel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came with a dead pixel so yeah thats about it really bummed
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Archdraco117,
Thank you very much for your review. We are sorry to hear about your experience due to the condition that your Alienware - AW2523HF 24.5 Monitor was received in. This is certainly not the experience we like to hear from our customers.
Below I have provided a few steps with the full article to help you verify and try to resolve the pixel issue with your system.
1. Verify display or video issues on an external monitor.
2. Check for physical damage on the LCD screen.
3. Run hardware diagnostics on the LCD screen.
4. Verify the display or video issue in Windows Safe Mode.
How to Troubleshoot Display or Video Issues on a Dell Monitor: https://url.dell.com/cb27db
If the product has dead pixel or physical damage please, please do not hesitate to get in touch with Dell using the information provided below so that we can help you resolve the issue to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
Customer service was terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was good, customer service at Florence Kentucky store was awful, probably won’t be back. If this wasn’t for my kid for Christmas, I wouldn’t have it.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello There Chris,
Thank you for taking the time to leave a review of your Alienware 24.5” monitor. We are sorry to hear that you did not receive exceptional customer service. That is not the type of feedback we like to hear from our customers, or the type of support Dell intends to provide. We have noted the details of your statement and will use them for improvements in the future.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell