Customer Ratings & Reviews

Love it!!! Graphics are great!!! If you have a Alienware Pc even better

Build quality kind of mid, expected more from Alienware.

Alienware - AW2724HF 27" IPS FHD Gaming Monitor - 360Hz - AMD Free-Sync Premium - VESA - HDMI, DisplayPort - Dark side of the Moon The Alienware 27” IPS monitor is crisp and has a great color and backlight. The stand it comes with can tilt back 22 degrees and forward 5 degrees. The stand allows the monitor to lower to 1-3/4” and raise to 6” from the tabletop. It also allows the monito to be rotated either right or left to 90 degrees, you must tilt it back fully for this to happen, but once rotated you can then return it to a normal viewing position. It has 3 inputs for video, 2 display ports and 1 HDMI. It also contains a USB 3 hub with 4 ports. 2 on the back and 2 on the bottom. It is supplied with a USD-A to USB-B cable for the hub use. It also is supplied with 1 display port cable and 1 USB-C to display port cable, as well as the power cord as expected. The monitor has a VESA mount available. Be sure your VESA mounting stand can handle the weight of this monitor. The weight of the monitor itself is 9 pounds. If your VESA mount is close to the stand or mounting point on your desk this will not be an issue. If your VESA stand is going to hold the monitor fully extended this could cause issues. Just make sure your VESA stand is up to the task. The monitor does not have speakers. This is not really an issue, just something you should be aware of. When installed on Windows 10 it is recognized natively to the full frequency of 360 Hz, no additional drivers required. The monitor has 400 nits of brightness. For a desktop monitor this is very good. The menu system is easy to use once you understand it. There are several custom settings you can change to be able to select the one that’s right for what you are doing at the time. It also has many other options you can just pick from. A few of the custom settings are for gaming. You can adjust each one and just select it when necessary. I was able to maintain 165fps with no motion blur or tearing at all. My test GPU is an RTX 3060 Ti on Windows 10 Pro, not tuned or overclocked at all. With a better card I’ll bet you could get a better fps. The monitor supports AMD Free-sync Premium. The cost of this monitor is good for the quality of the monitor. The stand that comes with it is very heavy duty and solid.

very high quality material felt really nice and very easy to setup

Awesome game monitor! Displays great quality graphics

Am NOT happy with Best Buy at all. Ordered this weekscago. Because of all there codes and nonsense on their website had to reorder and had to pay FULL price. Ridiculous I will NEVER SHOP at Best Buy AGAIN

I thought the difference between fhd and qhd is not that much, but this monitor made me realize that fhd is very bad

The Alienware - AW2724HF 27" IPS FHD Gaming Monitor has a 360Hz Display with AMD Free-Sync is a very impressive Gaming Monitor. Seeing that I am used to using a Dell U series 27” 2560x1440 monitor array I was not sure if this monitor would live up to my standards. However, what I did know is that it was a Dell so I had very high hopes and expectations for it. Once I got it set up I messed around with the settings and got things adjusted to my liking. I was very pleased to see that the settings adjusted according to what I was used to on my other Dell monitors and once dialed in the screen is very nice. The Dark Side of The Moon gaming monitor as named by Dell has all of the display connections one could ask for with Two DisplayPort 1.4 connections and an HDMI 2.1 connection. It also has four USB-A 3.2 connections and a USB-B connection for your input to activate the other USB-A ports all aligned along the bottom back of the screen facing downward in typical Dell fashion. This allows you to easily connect accessories on your desk to your computer via your monitor which is nice. This screen is also very robust and has a very sturdy stand that allows a generous amount of vertical movement allowing you to tilt the screen vertically with ease. The adjustments are high quality and work well compared to other brands I have used. There is also a small joystick control in the center bottom of the screen which makes for a very simple way to adjust the screen settings. The Alienware - AW2724HF is a high-performance gaming monitor that shines in games with its 360Hz refresh rate screen. I seriously doubt you will see any artifacts or tearing with this monitor ever. The color gamut is awesome as well and colors are accurate and pop very nicely with no noticeable issues at all no matter what you are using it for. It also has smart HDR which is very nice if your hardware supports it. It is also very bright at 400 candela per square meter which is high compared to other monitors I have used. Playing games with this monitor is just amazing but it also shines for watching movies and videos and has smart HDR settings for both. This is not a cheap monitor but it is definitely worth the price, especially on sale. Everything about it is high quality and it will make you want another one or maybe two to go with it. I have always not only been impressed with Dell's screens but I think they are the best and I have had monitors from just about all of the leading manufacturers to compare them to. So basically what I am saying is. If you are looking for a great monitor for gaming that shines at everything else as well. You can buy this monitor and not have to buy the most expensive graphics card out there and be happy with the results.

I'm really happy with this monitor, i am not professional gamer but i do enjoy upgrading my experience with this monitor. BUILD The quality like most of DELL monitors is very good. It has the same sturdy build as do their higher end monitors. There is no FLEX in the screen when handling, it has a solid feel when adjusting angles or height. The stand is amazing, by far the best monitor stand I have ever used. The smooth movement when adjusting the height is great and reduced my neck pain when dealing with other monitors that have limited range of adjustment. The angles are also pretty adjustable but i find i keep it facing forward and don't need to tilt left or right much. The only annoyance is the toggle control button on the underside of the monitor, I wish it were on the top of the monitor but the bezel is probably too thin to accomodate. COLOR/BLACK LEVELS The color is good but not great, i had to use software to adjust the levels but it wasn't hard to do even so the colors don't seem as rich but not sure if that is due to the brightness level of the monitor. The black levels aren't true black but i think that is pretty much expect4ed unless it's an OLED screen at a higher price. The black levels are slightly gray-ish but very acceptable. REFRESH RATE PERFORMANCE Here is where i had the best experience, the refresh rate is really good and you would think it would not make that much of a difference but it does. The ghosting effect is virtually gone, gone are the slight trails and the eye fatigue while focusing on the screen. I am not professional gamer but i do enjoy the upgrade in refresh rate while playing COD. The refresh rate settings are easy to adjust and there is plenty of programs out there that let you see the difference between the refresh rate and the results are pretty eye opening. OVERALL I love the monitor all the features more than meet my expectations and the performance is indicative of a very good gaming monitor.

If first impressions are any indication of the quality of the product, I’d say my first impression makes me think this monitor is going to be wonderful. The box it comes in is huge, obviously, It’s 27 inch monitor, but it just makes me so excited to open it up and see what’s inside. It’s also heavy, heavier than I expected but that becomes clear as we unwrap the contents.   The box indicates that you should lay it flat prior to opening it. This will come in handy during the assembly process and was counter to the way I was going to open the box. Once the box is open you first notice that the stand, base, and cables are packed securely in egg crate packaging. I was happy to see that the packing material was fully recyclable either through local recycling options or it can even be used in the garden as a layer under mulch to prevent weeds. That was a nice touch. The amount of plastic is very minimal.   There is also a quick setup sheet at the top of the box. It’s in a universal format so there are no words, just about 8 or so pictures to walk you through assembling the monitor. If you’ve ever put together a monitor before I would think it would be similar. I have not so I followed the guide. There are really only three pieces, the arm, the stand, and the monitor itself. You remove the arm, which is solid, it weighs a good 5 pounds at least. You then take out the base and slide the arm into the slot. It’s pretty cool that the screw needed to connect the two does not require a screwdriver. There’s a metal flap attached to the screw that lays flush under the base so you pop it out and use that to tighten the screw. Once those two are connected this is where it was important to lay the box flat as instructed. The top of the arm has a flat panel at the top that you slide into the back of the monitor while it’s in the box. There are tabs that connect secure to the back of the monitor and then you use the arm to slide the monitor out of the box and then place on the surface where it’s going to live. It took all of about 4 minutes to get it assembled. You’ll attach the power cord next and built into the arm is a hollowed out area that you can run your cords through so that they stay out of the way and just make your setup look a lot more neat and tidy.   Now you’re ready to rock. The monitor comes with 3 different cable options. However, it does not include and HDMI cable so if you’re going to connect that way you’ll have to supply your own. It was a little bit difficult for me to determine which cable to use to connect my computer and the quick start guide did not provide enough detail for me. There’s an easy fix to this. I just went online to the Dell website and searched for my monitor and found the complete user guide. Dell, like everyone else, does not include the multi page user guide in their packaging. I’m fine with this, save the trees, save the planet.   In the user guide you’ll learn that you have a SuperSpeed USB upstream and downstream cable. This is convenient because you can use the downstream cable to charge your USB device. You also have a DisplayPort-DisplayPort cable and a USB-C-DisplayPort cable. So the choice is yours of how you want to connect your laptop/computer. The only thing I will mention about the connections is that it’s kind of hard to determine where the ports are on the back of the monitor. They’re recessed under a lip so my choices were either to lay the monitor down on its face or have someone hold it up high enough so I could find the space I was looking for. Not a big thing but it was a thing. I ended up using an HDMI connection from the laptop to the monitor. Whatever connection you choose the monitor is plug and play so your computer should detect it with no issues.   Once you turn on the monitor the setup screen appears. You can choose your options using the joystick at the bottom of the monitor. The joystick is very responsive and easy to use. You can always bring up the menu by pressing the joystick if you decide to change your settings. Using the joystick also lets you customize the monitor for gaming. There are a multitude of settings that correspond to the type of game you’re playing such as RPG mode, Sports mode, MOBA/RTS mode plus you can also customize settings if none of those are to your liking. With so many different options that you change whenever you like, you’re sure to find a display that meets your needs. The joystick is also used for so many other game settings and they’re more than this casual gamer would ever need. There is also an AlienVision mode which you can select through and see a preview of each one. If you have an AlienWare laptop this is the perfect combination! You could really get lost in all the customizable features that are available.   Another thing before I forget to mention it is that the monitor rotates from landscape to portrait. That is definitely a high-end feature for me and I love it.   Refresh rate is awesome. The gaming experience is wonderful. You can game at a faster rate that someone with a lower refresh rate and it could allow you to see characters on the screen compared to other monitors. At least that’s what my son tells me. Again, I am a casual gamer so the differences for me are not distinguishable. But if those things are important to you then this monitor might be the one for you.   Now the colors are awesome on this monitor. The blacks are super black and the other colors are bright and vibrant. And if you have an AlienWare laptop you know how vivid the colors are on the laptop screen so this monitor is a great companion to enhance your game play.   You probably don’t spend your whole life gaming and may use your computer/laptop for other purposes. Well this monitor is versatile and works great with those mundane work or school tasks. The 27 inch display allows for a comfortable split or triple screen setup with things feeling cramped. There’s so much that this monitor can do that I would definitely recommend it for anyone in the market for a high quality, responsive monitor

Alienware, out of this world production, created within the realm of earth’s surly bounds. So, you run out and pick yourself up a sports car and when you go to fire it up the first time and hear the engine roar to life, you think, speed. You run down to your local Best Buy store and pick up this new Alienware monitor, unbox it, hook it up to your favorite fast computer and set the monitor’s refresh rate to not 60 Hz, not 144 Hz, but 360 Hz and you think to yourself, speed! And you would be right, because yes, this monitor is very fast. However, at 27”, it might be a little light on pixels as it remains a full HD monitor (1080p) 1920 x 1080, and not a higher resolution. The AW2724HF Alienware 27-inch gaming monitor is built for competitive gamers seeking top-tier performance with high refresh rates and ultra-low response times. The main feature of this monitor is its 360 Hz refresh rate, which can be reached when using the included display port cable or the display port to USB-C cable, which I found very helpful when connecting to my gaming laptop. (Note that the use of an HDMI cable will limit the refresh rate to 255 Hz.) To fully take advantage of this feature, you will need a pretty decent CPU and GPU, for modern FPS games such as Fortnite, CSGO, Rainbow Six Siege, and Call of Duty. To run at 1080p at 360+ Frames per second, you will need upwards of a 70 class 30 series GPU (RTX 3070, RTX 3080, RTX 3090 or any variations of these), or above a 60 class 40 series GPU (RTX 4060, RTX 4070, RTX 4080, RTX 4090 or any variations of these). Please note that GPUs below these thresholds will also work, however refresh rates vary highly depending on other factors such as the CPU, the drive space, the RAM size and speed, as well as other software on the PC. Also note that for competitive gaming, 144 -240 Hz refresh rates are more than sufficient for most games. The games where you will see the most noticeable difference, are those such as CSGO, Call of Duty, and Fortnite, where every movement and millisecond counts and can provide you with an edge over your opponent. Another plus in the speed department, is its 0.5ms response time. This will give you an even greater advantage in games like CSGO. The monitor’s 1920 x 1080 screen resolution is sufficient for modern games and lets your GPU focus on pumping out more frames per second rather than a higher detailed resolution. The drawback to this is that you will obviously get a lower quality image than that of a 1440p or 4k monitor. The IPS screen provides great viewing angles, and is a great addition, as many fast refresh monitors use TN or VA panels instead, which are not as proficient for viewing angles and color accuracy. I ended up testing this monitor mostly on my 2021 Razer Blade 14” with an RTX 3070 and an AMD Ryzen 9 5900HX and I was able to achieve 300+ FPS on games like CSGO, Rocket League, and Fortnite, which all displayed well on this 360 Hz monitor. Always make sure to go into Windows settings to change the refresh rate to 360 Hz rather than use the 60hz stock setting. Go to: Settings > Advanced Display Settings > Refresh Rate > 360 Hz. One additional thing that I have to mention, is that the build quality of this monitor is very substantial. The stand has convenient cable routing through the back, features horizontal and vertical physical rotation allowing portrait orientation mode, and comes with multiple USB 3.2 ports conveniently located on the bottom of the monitor enabled with the use of a single (included) USB cable plugged into your PC. It also has one HDMI (HDCP 1.4) port and two DisplayPort 1.4 (HDCP 1.4) inputs. There is also support for VESA mounting, although spacers may be required depending on the design of the mount. One additional novel feature is the headphone holder, which consists of a retractable horizontal plastic appendage located at the top left of the monitor sufficient in size to allow resting your over-the-ear cans on it while you take a break. The main goal of this monitor is to provide performance-oriented gamers with a super-fast refresh rate for those who wish to get every advantage possible on the battlefield. Oh yeah, it’s also really good for about everything else too! I definitely like this monitor. It’s maybe not the best choice for super-color-critical creatives, but for game players, it will probably be a hit.

I received it and it has a pixel burnt in it. I reach out

The AW2724HF 27" Gaming Monitor by Alienware is a beauty! It is quite easy to assemble out of the box and sets up quickly. The monitor comes with all the cables you could need. With a 360Hz panel and 1920 x 1080p resolution, the Alienware monitor is very responsive with a nice selection of overlays and plenty of ports. The monitor comes with cable holes in the stand to allow you to string cables behind the monitor out of sight. It does have a discrete illuminated on/off switch on the right lower bottom of the monitor which stays on until the monitor is turns off and the monitor can be swiveled to display in the horizontal or vertical possition. Up, down and side-to-side swivels allow adjustment to most any position you find comfortable. It moves much easier than my previous monitor. As for performance, the Alienware AW2724HF is a winner beating out my old HP monitor by a landslide. It is faster to start up and quicker when displaying images, print and internet content. I didn't expect that its speed would be that easy to recognize. A hidden headphone stand pops out of the upper left side of the monitor when in the horisontal position - very handle when you are done using full sized headphones while gaming. The refresh rate of the monitor is adjustable from the 60 Hz default rate to the higher 360 Hz rate using a joystick hidden underneath the montor's frame. An extreme refresh rate can be adjusted to give a 0.5ms response rate using the joystick. My overall impression of the alienware AW 2724HF 27" FHD Gaming Montor is very very positive. It will now be my full time monitor for quite a while!

SUMMARY: There are gaming monitors, and then there are GAMING monitors. This is the fastest in class, 27 inches LARGE, 1080p ISP GAMING MONITOR you can get today summer of 24. If you have the need for pro winning speed, this is it at a reasonable cost. The design looks good, its sturdy, its FAST. Caveat, it is a ONE trick thoroughbred horse, if you want 4k resolution for that dirty 4 letter word ‘work’, or amazing color matching and contrast for photo editing, look elsewhere. Likewise, ‘gaming’ is a broad term, this won’t improve playing Civilization, or any turn-based game that is inherently slow, it’s really just speed opium for the twitch-based gamers and gamers (first person shooters). It can improve your FPS game. PROS: - 360 Hz, fast. - Quality construction, no wobble. - 360 Hz, fast. - 27 inches for better immersion. - 360 Hz, fast. - 0.0005 sec (0.5ms) response time, or roughly 200x faster than a blink of your eye. - most cables provided (display port, usb-c, usb-a, but not hdmi) - 360 Hz, fast. - Good variety and number of ports for fast video connection (1 HDMI, 2 1.4 Display Ports, 2 USB-C, and 4 USB-A). AMD Free-Sync supported. - 360 Hz, fast. - Pop out headset arm - 360 Hz, fast. MATTER OF TASTE: - Great looking monitor build. - Low color range, not as vivid as many monitors - Low contrast, 1,000:1 resulting in grayish blacks, flatter look - Not bright (400 nits), but fine for indoors without sunlight on the screen - 1080p. - 27 inches, too big for this resolution? Only a true gamer would say ‘no.’ - No internal speakers - No headphone jack CONS: - For gaming at a reasonable price? None. MORE WORDS: This is THE monitor for anyone that wants to game like a Pro, whether you are one or not, and doesn’t want to spend the really big bucks. Let’s back up, make no doubt, the AW2724HF from Alienware is not for everyone. Formula One racers are stripped down in terms of luxury we take for granted in our cars, but made for one purpose only, speed under controlled conditions. Likewise, the AW2724HF is missing features we mere mortals might take for granted, no web cam, no speakers, no headphone jacks even. The resolution is low by today’s spreadsheet standards (1080p), the color gamut not as wide as photographers would like, and the contrast ratio is one only a mother (or gamer) could love (1000:1). All these specs mean darks are not that dark, colors are not as vivid as some, and pictures not retina sharp on a monitor this large (1080p was the standard for much smaller screens). And do I need to point out, to really use this monitor, you need a really good gaming rig to support it. Otherwise, you are wasting your money on Hz you won’t use. So, I definitely would NOT recommend this if you intend to do almost anything other than gaming, and by gaming I don’t even mean turn based games or strategy games where the action is slow, I mean pulse pounding twitch inducing first person shooters. This is all about them. HOW DID I TEST IT: I ran the AW2724HF off a few lesser machines to test its range (HDMI, Display Port, USB-C), but my primary twitch machine is the 2024 Acer - Predator Helios 18 Gaming Laptop, Intel i9-14900HX, GeForce RTX 4080 and 32GB DDR5. Connection is simple and fast with the provided cables (USB-C and USB-A, dual connection). Configuration was simple but could be tweaked to taste. From unboxing to mowing down the competition in Call of Duty was a matter of minutes. I could see no flaws, everything was fast. No video tearing, no ghosting, no lagging, just what you would expect from the specs. Coming from anything less than 120 Hz will blow you away. Could I see a difference from 120? Yes. 240? Well… I felt faster. I never felt more confident in Fortnite. Everspace 2 flew by (pun intended). I ran with impunity in Halo 2, you get the idea. This monitor is not going to hold you back, it’s going to show you everything fast. But it wasn’t all roses, also as expected from the specs, the visually rich world of Baldur’s Gate 3 was a tad less impressive, speed is nice there but ultimately not the big draw in BG. WHO SHOULD GET THIS? This is so specialized, you know who you are, you just want to know if it works as advertised. It does. Is it a sturdy build? It is. Is it good value? Well given it’s the best in town, yes. Also, if you are allergic to video tears, or ghosting, or lagging in any way, this is your cure. And you already have or are planning to have a pretty kick butt gaming rig to support this beast. Should you hold out and pay 3x as much for 4k OLED at a slower 240 Hz (though that’s no slouch)? Only you know if you have the budget for that. WHO SHOULD NOT GET THIS? The list is long and distinguished, if you do NOT plan to do FPS gaming, but do plan to edit photos, or write journal articles, or create video content, or watch movies, or well almost anything else one gets a monitor for, then this will only do double duty in a really bad pinch. It will be painful. If work is your thing, gaming second, I would consider saving for that expensive 4k OLED at 240 Hz if you have the rig to support it (or this). STARS: This is a no brainer, if you want this amount of speed to improve your FPS game at any cost, its 5 stars. If you want a monitor for excel, look elsewhere, all the stars in the sky won’t help you.

I have a few monitors on my desk. I have a 14" in portrait mode for my security cameras, I have dual 23" on top of each other and a 32" as my main screen. Adding the Alienware AW2724HF 27" Gaming Monitor really puts the cherry on top of my setup. I find it easily compares to my ASUS - TUF 31.5" LED WQHD FreeSync Gaming Monitor. The color profile, the brightness, the response time all sync up very well. The connection options are nice as well and Alienware / Dell included all of the cables for HDMI, DisplayPort and USB-C. The monitor easily connected to my monitor arm for proper placement. Plus, the included headset arm was a nice feature. I have found that games such as Fortnite, Rogue Squadron and Halo look great on the screen while movies and video calls are crisp and clear.Text is just about perfect for me and scrolling the web is relaxing with the balance between size, brightness and contrast. I will gladly be looking to use more of this one when I go to replace my smaller monitors with the higher quality options.

There isn't a full instruction manual included. It tells me how to assemble and turn on the monitor, but not that there is a settings control stick/button on the bottom or a headphone rest on the left-hand side. Or even that the USB-A cable that's supposedly required is just so you can use two extra USB 3.0 ports that were also unspecified on the bottom for a mouse and keyboard. Apart from that, the assembly is straight forward and requires no tools. Probably about three minutes in total without the guide. I used the UFO test on the monitor to check the refresh rate. The difference between 360fps and 180fps is subtle but noticable when done side by side since there is little to no noticable blur on the 360fps. As far as gaming performance goes, if the game supports it and you can actually achieve that frame rate, it looks nice. Outside of that it's still buttery smooth. It does have some interesting modes, like putting a large green crosshair in the center of the screen, which beats just sticking a dot in the center yourself if you really need it. It's a pretty good monitor, but it does require special hardware if you want to mount it. That isn't unheard of but it's still a pain. And the instructions provided, while good enough to set it up, they're bare basics and don't give anything beyond the setup. As I mentioned in the beginning, more information would have made set-up much easier and assured the use of all great features.

Had it for about an year and a half and it has been running really good still

Faaaave. Most def recommended if you are a gamer and is looking for a monitor

I am not very sure on how many resolution this monitor has can someone tell me so that i can buy it