Customer Ratings & Reviews

I love the monitor it’s one of the best monitors I have ever owned

I wanted to love this monitor, but the experience was unacceptable. Brightness Issues: Out of the box, the display was extremely dim. I had to spend an inordinate amount of time tinkering with settings just to make it usable, and even then it often wasn’t. Build Quality: After only 48 hours of use, I noticed dozens of micro scratches in the upper right corner of the screen. At first I thought I saw strands of hair, but it turned out to be scratches. The monitor was brand new, never cleaned, and only had the protective peel removed before use. I never touched the panel directly, so this was shocking. HDR Performance: Because I had to artificially boost brightness through the NVIDIA Control Panel, HDR looked terrible. Whites were washed out, colors lost depth, and overall performance was disappointing. For a premium product, this is simply not acceptable. Between the dim panel, poor HDR, and fragile screen surface, the Alienware 27" 4K OLED was a major letdown.

Purchased as open box, excellent condition. Monitor had threaded screws in the back plate, which, after some research, only come into play when the monitor is being disassembled - like during a warranty repair. After taking the monitor home, plugging it in, and turning it on I discovered multiple flickering streaks horizontal on the panel itself. Present across multiple input devices. Consulted the Dell knowledge base, known issue. Solution, run a pixel refresh. Okay, did that. Didn't change a thing. Knowledge base next steps? Internal to Dell only, apparently, and must involve full replacement of the panel. Also, by utilizing the USB A to USB B cable to connect the monitor to my PC (in an attempt to update the firmware, before I realized there were no firmware updates available) it installed Alienware monitor control software to my computer without permission, no request, somehow subverting UAC on Windows 11, which I vehemently disagree with for many reasons. Not only will I not buy another open box monitor from Best Buy, I will never purchase another Alienware or Dell (parent company) product.

Very crystal clear and performance is right where I need it to be, great purchase

Great product for console gaming. Worth the price ..

It automatically performs panel refreshes when the panel is off, no annoying notifications.

Fantastic 4k oled option. Could not pass up on this deal. Just make sure your GPU can keep up with the 240 hz

Really good montior ,its a bit high price but its worth every dollar

The monitor works great and performs exactly as advertised very happy with my purchase!

Every feature needed to take advantage of ps5 pro.

An eye-popping crystal clear OLED experience, coming from an LCD this display will surely surprise you! 4k at 240hz, a fine compromise until 5k displays hit the market!

Needed a new monitor to replace one that was more than 14 years old, this one was at the top of reviews, was reasonably priced, and is perfect.

My 17yr old is very pleased with this monitor, and I am pleased with the sale price.

Great for the price and the colors are amazing, for a OLED 240hz I would say this is the best one out there for the price!

Crisp viewing quality definitely worth the upgrade

Best 4k monitor!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

beautiful display with PIP options, love this display!

good monitor. does exactly as expected. you are paying for the Alienware name tho, there’s cheaper ones that do the same thing.

Great screen. My first oled monitor is exactly what I expected it to be.

Best of the best I’m loving it can’t imagine better