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Customer Ratings & Reviews

Your price for this item is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 752 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

  • Features

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the beautiful picture quality and silky smooth refresh rate of the AW3225QF monitor. The OLED quality and vibrant colors are also highly praised, along with the very good HDR. Some customers feel that the monitor should have built-in audio and express concern about the price, while others have noted the lack of an aux port.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-752 of 752 reviews
  • Rated 5 out of 5 stars

    Picture perfect with a few quirks.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great monitor and works well with all games. Only negatives I have is using this monitor with an RTX 4090. I used 3 DisplayPort cables. This monitor had a hard time decoding the signal into 240hz at startup, so I had to power on/off the monitor while the system was running and that was a fix. The other fix that works is using an HDMI cable with this monitor. On bootup it will recognize 240hz immediately. Also had a lot of blackouts when switching from app to app that had different resolutions while using the DisplayPort cable. HDMI cable also fixed this. Just some firmware quirks I'm sure will be cleaned up but overall LOVE the screen. Black means black with this bad boy.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr

    Rated 5 out of 5 stars

    Nothing comparable on the market right now!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best monitor on the market. It does support the use of multiple monitors however it does not support surround display so if you're planning on using this for sim racing/flying or with any game extending on to more monitors it will not work.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 3 out of 5 stars

    Its okay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this monitor, the MSI Mag 32in, and the MSI MPG 32in. MSI monitors beat it. The monitor is nice, but for the price, I would get the MSI as it has better colors, is slightly brighter, and does not flicker. Maybe they can fix the issues with updates in the future.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello alexlol,

      We would like to thank you for taking the time to leave us your review. We are sorry to hear that you are not 100% satisfied with your Alienware AW3225QF 31.6 Quantum Dot OLED Curved Gaming Monitor.
      Furthermore, we always strive to get better and reviews like yours help us develop products our customers love. Your feedback with regard to possibilities for upgrade will be shared with our quality team for consideration in future improvements.

      We would love the opportunity to help you but will need a little more information, please do not hesitate to get in touch with Dell using the information provided below so that we can help you resolve the issue to your satisfaction.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Minhaj@Dell Dell

  • Rated 5 out of 5 stars

    Alienware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good investment. Love the quality and will recommend as a monitor of choice to all gamers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Monitor, Dont Listen to Negative Reviews

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't listen to the whiner noobs complaining about this monitor. Its amazing. If its defective simply RMA. You can see the negative reviewers didnt even buy it from BB, they are Reddit crybabies looking for an audience for their whine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DELL CUSTOMER SERVICE AND support is awsome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell Monitor are the best in my experience on top of all the monitors what Dell carry this one is amazing and DELL CUSTOMER SERVICE AND support is awsome

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Spectacular but flawed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned two of these monitors (through Dell) and both have been afflicted by scratches across the screen through shipping. This is due to the bubble sheet they place directly against the display, it rubs against the panel in shipping when moved and as a result scratches the display permanently. I really wish Dell would wise up and cease this shipping practice as it has to be killing their bottom line with the return rate for this reason. Not the first monitor they have shipped like this either, AW3423DWF also still suffers from this to this day. I haven't even mentioned the Dolby Vision issue yet. Probably best to wait for the MSI 321URX that's nearly $300 less, same panel and better features overall.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi There FindtheDoor,

      Thank you for taking the time to leave us your review. We sincerely apologize for any inconvenience you experienced with the shipment of your Alienware 31.6” Curved Gaming Monitor and appreciate your understanding. We will share your feedback with our quality team so we can continue to grow and do better. We suggest a few options below that can be a workaround for your issues with Dolby Vision.

      Here are a few options that can help you.
      1. Turn Off HDR mode in Windows setting (if the user not watching Dolby Vision HDR content), or
      2. Switch to full screen viewing instead of in Windowed environment viewing when watching/playing HDR10 content, or
      3. Select “Custom Color HDR” mode in Smart HDR setting in monitor OSD Menu.

      If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Summer@Dell Dell

  • Rated 3 out of 5 stars

    Owned for 2 weeks just not through Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent display with some bugs including getting stuck in Dolby Vision but latest firmware might address that. Warning to those who have consoles this monitor does not have a 3.5 mm audio jack so no way other than using HDMI eARC to get audio to speakers. Had to use an audio extractor to connect PC speakers. Returned mine and waiting for other options that are coming.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Greetings Rich,
      We appreciate you taking the time to leave a review of your Alienware 31.6” Curved Gaming Monitor. We are sorry to hear that this product did not meet your expectations and you made the decision to return it. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
      If you continue to experience issues, please reach out to our Support Team by using the information provided below.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Summer@Dell Dell

  • Rated 1 out of 5 stars

    DO NOT BUY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely loved the monitor when I got it. I’ve had it less than 2 months and the screen started showing air bubbles from screen beginning to separate. Contacted Best Buy and thanks to their amazing 15 day return policy I was directed to Dell/Alienware to my surprise they could care less. Was told that the screen separating is cosmetic which isn’t “covered” under warranty. Even though the warranty comes with 3 year screen replacement. I should have went with my original plan and get the MSI. ALL IM SAYING IS PLEASE DO YOUR RESEARCH BEFORE GIVING YOUR MONEY TO DELL/ALIENWARE. I spent $1000 dollars on a monitor that is having issues after less than 2 months and can’t do anything about it due to a shady warranty.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You get what you pay for? NOT even close on this

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this price, the monitor should have the major bugs addressed prior to releasing for consumers. The DolbyVision is in a fixed state and cannot be changed unless you role back to older nvidia drivers. There is also a notification that continues to come on regarding thermal warning. Supposedly a firmware update was going to address the thermal notifcation, however the dolby vision has not been addressed making the monitor severely limited for gaming. A simple online search will show how many individuals are experiencing this issue. Alienware has historically been a solid option for hardware and peripherals, however this particular monitor falls way too short of meeting an expectation.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Greetings Scott,
      We appreciate you taking the time to leave us your review. We are sorry you are unable to switch on/off Dolby Vision on your Alienware 31.6”OLED Curved Gaming Monitor. This is certainly not what we like to hear from our valued customers. We will share your feedback to our quality team so we can continue to grow and do better. We suggest a few options below that can be a workaround for this situation.

      Here are a few options that can help you.
      1. Turn Off HDR mode in Windows setting (if the user not watching Dolby Vision HDR content), or
      2. Switch to full screen viewing instead of in Windowed environment viewing when watching/playing HDR10 content, or
      3. Select “Custom Color HDR” mode in Smart HDR setting in monitor OSD Menu.

      If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Summer@Dell Dell

  • Rated 1 out of 5 stars

    Dell has it on sale for $899

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell has it on sale for $899 and best uy wont price match it....they actually told me that they have it on sale for to low and they wont Price match it for that low. WOW.... another reason to stay away from this crooked company.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    dont buy here.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    order it from dell for 899 plus 15 % off with promo monitor15. comes to 754 and best buy is asking 1199. disgusting. almost disgusting as the ugly white they decided to make this in.

    No, I would not recommend this to a friend