Customer Ratings & Reviews

Great monitor so far did alot or research and went with alienware. I do wish it was easier to acces the buttons for adjustments. Other than that great monitor.

One of the best monitors on the market. I can always count on Best Buy to get what I need.

Love everything about it from price to how easy to use

This is a very immersive monitor. They only issues are the joystick for the OSD is hit or miss, and you need to update the firmware for the best image. This is a great monitor if you have the hardware to support it.

Absolute perfection. Games look amazing and the colors just pop

It’s dope looks better than my TV. Do not regret my purchase at all.

Good quality monitor for an excellent price, would recommend

You can never go back from OLED...................

Great monitor, such deep colors compared to my previous 1440p non OLED

Fantastic looking display thats incredibly fast and probabky best HDR capability on the market. Unfortunately, both monitors I had bad coil whine.

This monitor has been amazing so far. The graphics are great!

Great Monitor. I’ve had no issues at all with it at all.

Absolutely perfect... perfect curve, size and picture!

Bright, colorful, and fast. PC gaming is the best. Consoles unfortunately don't support the wide aspect ratio.

Works great for gaming, only reason for 2 stars is recently discovered what I thought was just stubborn dust the first two months of owning it, was actually not and more like a chip. Very small but I didn’t bother trying to rub it off because I didn’t want to scratch the screen up. Figured okay two months is too long now, so I’ll clean it up. Wasn’t budging so grabbed my phone and used the macro setting and was extremely disappointed with what I saw, especially given that I baby my electronics. One photo of it really up close And a second photo showing how yeah it’s really out of sight and doesn’t seem like anything’s there hence why I brushed it off as a dust spot, but now that I know it’s there. I can’t unsee it

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Died at 11 months. Set the panel to sleep went to work when I came back and turned it on it would not display properly. Factory reset, disconnect power and inputs, left powered off all night and nothing. Below are a few pictures of what was displayed it would no longer display the color black and would instead show a blown up white all across the screen. Dell is issuing a replacement but it is not a new unit only a refurbishment. I haven’t gotten the replacement unit but I have a feeling it probably won’t last long either. Do yourselves a favor and go with a different brand like lg or Samsung. Or get best buys insurance so you don’t have to deal with dells terrible practices.

I purchased the Dell AW3423DWF monitor on May 31, 2023. The monitor worked great for a few weeks/couple of months; however, I noticed odd spots under the screen's outer layer. Initially, I thought it was just debris from sitting too close; however, after cleaning the monitor per the manufacturer's instructions, I realized it was not on the outside of the monitor. Becoming busy with life as a new dad and joining a new team at work, I lost track of time and filled out my first warranty claim with Dell on December 12, 2023. Customer service processed my claim and sent me a replacement monitor, which arrived a few days before December 31, 2023. Within literal days of setting up the new monitor, the same issue began to emerge with this new monitor. So, on December 31, I emailed Dell support and informed them I received another defective AW3423DWF monitor yet again. By January 2, 2024, Dell support had my 3rd monitor heading my way. Once again, work picked up due to EOY/FOY workloads, and I lost track of time. By January 18, I had the new monitor unboxed and set up, only to find the monitor arrived with scratches and a loose screw floating around in the box. I tested the monitor, and the scratch was not noticeable when in use, so I decided to deal with it as long as the original defect did not appear. Unfortunately, a few days after setting up the monitor, I came in to start my day only to find that the same issue started again, with even larger spots appearing. I contacted BestBuy today, January 27, to see if they would remedy this situation since they were the original seller of this defective monitor line; however, due to the time since purchase, BestBuy is unwilling to work with me to remedy this solution. TLRD: I 100% DO NOT recommend purchasing this monitor. I am going on my 3rd warranty claim to receive my 4th monitor in less than one year. Spend the extra cash and get an LG or Samsung until Dell/AW figures out how to create a UW monitor that is not defective.

INTRO Prior to this review, I have owned the AW3423DW variant of this monitor for roughly 8 months. The Alienware AW3423DWF is the newer, FreeSync-focused variant of the 2 ultrawide QD-OLED monitors that Alienware launched in 2022. While it forgoes G-SYNC Ultimate certification in favor of FreeSync Premium Pro and G-SYNC compatibility, it adds support for user-serviceable firmware updates via USB, adds an additional DisplayPort 1.4 input, and a console mode that accepts a 4k60Hz signal over HDMI and uses a 16:9 aspect ratio. Aside from that, the DWF model supports 165Hz refresh rate down from the 175Hz from the DW model and it comes in the “Dark Side of the Moon” color which removes the RGB ring on the back in favor of lighting up the number 34 on the back. UNBOXING & INITIAL SETUP The unboxing and setup process is honestly very straightforward. The monitor arrived well-packaged with good protection for both the display, the chassis, and the components of the stand. For accessories, you’ll find a standard DisplayPort 1.4 cable, a Type-C to DisplayPort cable, and a USB 3.2 gen 1 cable to perform firmware updates and also to serve as the connection for the 4x USB 3.2 gen 1 Type-A inputs on the monitor. With no external tools required, all you need to do is take the base and the stem of the stand and connect them together with a thumbscrew. Then attach that to the back of the monitor while it’s face-down on a stable surface with the protective material still applied. However, if you’re going to VESA mount (which I chose to do), then there are screws pre-installed on the back which you can simply remove via phillips screwdriver and re-install with your mount of choice. BUILD & ADJUSTMENTS The build quality is a standout aspect of this Alienware monitor. Without the stand, it weighs in at 13.8 lbs which is reasonable for most ultrawide monitors. But more importantly, the plastic is sturdy, the RGB lighting is consistent, and the control joystick on the bottom of the display is intuitive to use compared to a lot of other OSD adjustment controls I’ve used across other monitors. If you intend to use the stand, it’s a pretty good stand. You have height adjustment, vertical tilting, and 20 degrees of swivel, but zero rotation. So you won’t be able to rotate into portrait mode with the included stand, but I think that’s expected for a monitor designed for gaming. ON-SCREEN CONTROLS / OPTIONS For the OSD menu, Alienware opted not to inundate users with too many confusing options, and I honestly appreciate that. Gamers want to set up quickly without having to spend too much time navigating complex menus to get the most out of their monitor. The simplified quick menu gives access to your presets, a dark stabilizer, an input selector, brightness/contrast adjustments, and “AlienVision” effects. The advanced menu adds settings for game-related functions such as the Console Mode and a Frame Rate counter, as well as AlienFX Lighting options, and advanced Display calibration options that also include HDR settings and PIP/PBP. DISPLAY In the box, Alienware includes their calibration tests for the monitor. They know that gamers are paying a premium for this product, and I think it’s the right call to give that extra assurance that their monitor has been properly inspected and calibrated from the factory. And if you’re concerned about OLED burn-in, Alienware is going as far as providing a 3-year Advanced Exchange Service so that if a replacement becomes necessary, it will be shipped to you the next business day during your 3-year Limited Hardware Warranty. The QD-OLED display itself is vibrant & punchy. Thanks to the incredible contrast of having individually lit pixels instead of a backlight panel, when a pixel is black, it is deeply black, and it’s strikingly noticeable for games and movies. If you’re a gamer, I think you’ll find that playing games on the AW3423DWF will bring new life to any experience. From 2D indie titles to 3D AAA games, I haven’t found a single game that hasn’t looked better on the QD-OLED display. And if your game has good support for HDR, the QD-OLED display will do a fantastic job at keeping darker elements more dimly lit while brighter elements will be more accurately lit without being crushed or washed out. And in my opinion, having this in tandem with a 165Hz refresh rate makes this Alienware monitor among the best for games that deliver fast action and need quick response times. Whether you play competitive games or even indie titles that just need you to react quickly, this display has low response times that will be excellent for those demanding immersion and fast action. On top of that, the display has FreeSync Premium Pro and G-SYNC Compatibility, so as long as you have a compatible GPU, you’ll be able to reduce frame stutters in games where the frame rate can’t lock to the display’s native refresh rate. One caveat to mention is that because of the triangular subpixel layout, text may not perceptibly be as sharp as some other monitors, but using a free tool like Better ClearType Tuner for Windows can lead substantially better results. That being said, not everyone is sensitive to this kind of thing, and I personally did not find this aspect to affect my day-to-day use. And for context, I am a professional software developer, and so I spend a lot of time looking at text throughout the workweek. As someone who has used 6+ ultrawide monitors for both work and play, I still feel that this Alienware has been the best experience I’ve had for both use-cases. CONCLUSION The Alienware AW3423DWF is an excellent option for those looking for an ultrawide monitor for gaming. My experience with both variants of the monitor have been positive, but the more affordable pricing of the DWF model in conjunction with its additional features make it more appealing to me than the G-SYNC Ultimate variant. So if you’re looking for a top-tier ultrawide monitor for gaming and productivity, I really think that the Alienware AW3423DWF should be at the top of your list of considerations. It delivers a number of improvements upon the original, while also being less expensive.

This montior lasted 5 months, some pixels died leaving about a one inch diameter hole in the screen. I treated this monitor like a baby, cleaned the screen gently once a week, every left it on if i wasn't playing. Contacted support and they told me I damaged it snd nothing they could do. There are cheaper options that are bot only same specs sometimes higher refresh rates.