Customer Ratings & Reviews
- Model:
- AW3423DWF
- |
- SKU:
- 6536990
Customer reviews
Rating 4.8 out of 5 stars with 1509 reviews
(1,509 customer reviews)Rating by feature
- Display Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
- Features4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the AW3423DWF's exceptional picture quality, vibrant colors, and impressive OLED technology, resulting in stunning visuals and deep blacks. Many appreciate the high refresh rate and HDR capabilities, enhancing gaming and media experiences. While some mention the high price point and lack of built-in speakers, concerns about burn-in appear minimal based on user feedback. The overall consensus points towards a superior display experience despite a few minor drawbacks.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Not Worth It
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor's brightness in sdr mode is non existent and in hdr is not what i would call ok or average. Its more or less below average for video games but decent for movies, web content browsing in hdr is ok sdr poor. The monitor is not Worth anything over $500.00 usd and if you paid more well lets just say L.G. robbed you..
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Morrocco,
We appreciate you taking the time to leave us your review. We are sorry the Alienware 34 Ultrawide Gaming Monitor did not meet your expectations. We appreciate the feedback you have given and will use it to help improve our products. If you need help, please use the following information to contact Dell Support at your earliest convenience.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Jay@Dell
Rated 4 out of 5 stars
Looks great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, but didn't work well with consoles. And hope you like leds
I would recommend this to a friendRated 3 out of 5 stars
Defects on screen after 2 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had my monitor for 2 months and the screen now has splattering on it. Not sure what it is, It doesn't wipe off. It looks like it is etched in. When it is on it visually looks fine, but when it is off you can see all defects. I just got a replacement one and am seeing the same thing after a week... disappointing for a high-end monitor.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello IKSI,
We value your feedback and want to thank you for taking the time to leave a review of your Alienware 34” curved gaming monitor. We are sorry to hear that you are experiencing an issue with your screen. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We would love to help you. At your convenience we recommend using the toll-free number and chat link below to reach a member of our support team.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Rated 4 out of 5 stars
Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Box was damaged other then that monitor looked good and had everything in it
I would recommend this to a friendRated 4 out of 5 stars
Alienware monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor and got it at an excellent price. Glad I decided to go there
I would recommend this to a friendRated 4 out of 5 stars
Title
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a review written for promotional purposes.
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product no complaints really good works well with my setup
I would recommend this to a friendRated 3 out of 5 stars
Decent quality, but configuring it is a nightmare
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wuality is good for gaming, but naturally horrible for productivity or anything that had text in it! The worst part is configuration. It took me 3 hours to set it up just to realize it wasn’t doing proper HDR, so i had to start from scratch. It should nit be this complicated in 2023!
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Aarriisshh,
Thank you for taking the time to leave a review of your Alienware 34” ultrawide gaming monitor. We are sorry to hear that you experienced an issue with setting up your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products. Below I have provided a troubleshooting link to help resolve your issue.
Alienware Monitor Troubleshooting Guide: https://rb.gy/0u8k1x
After troubleshooting if you need further assistance we recommend reaching out to our Dell Support Team with the toll-free number or chat link below.
If you still experience any issues, please reach out to us at: https://bit.ly/DellSupportTeam
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Rated 4 out of 5 stars
Ok, not great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor was good, great colors and brightness. Loved it for gaming.
I would recommend this to a friendRated 2 out of 5 stars
Bubbles developed on screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its a great monitor I love it but within 2 months it developed bubbles on the screen. It's probably a bad product and I'm unsure how common the problem is.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not good for Productivity or Mixed use.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this Monitor after a day. QD-OLED sub-pixel layout may be great for Media but Text is utter garbage. If you plan on using this for work and play, look somewhere else. The color fringing on text is headache inducing. I don't know what all the hype is about here. I wouldn't be so critical if this was a TV but this is for PC. Went with the LG Ultragear 45" W-OLED and THAT thing is AMAZING.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Likebutter,
We appreciate you taking the time to leave a review of your Alienware 34” Curved Ultrawide Gaming Monitor. We are sorry to hear that you were not completely satisfied with your device, and you made the decision to return it. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
If you need further assistance, please reach out to us at: https://bit.ly/DellSupportTeam
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Rated 1 out of 5 stars
Coil Whine and Quality Control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely awesome monitor. Terrible Quality Control. After owning this monitor for 3 years, it developed an awful coil wine. Luckily I was able to replace the monitor, but after three more attempts, each new monitor had the same or worse coil whine. Alienware really let me down. Went to the LG 5K2K and haven't looked back. Much better monitor.
No, I would not recommend this to a friendRated 3 out of 5 stars
Not impressed with the display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like how the display is horizontally distorted because of the screen width and I returned the monitor!
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello There RichardB,
We want to thank you for taking the time to leave a review of your Alienware 34” OLED Curved Ultrawide Gaming Monitor. We are sorry to hear that you were not completely satisfied with the display of your device and made the decision to return it. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Rated 2 out of 5 stars
99 Hz max refresh rate
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful monitor but no matter what I did (and I tried everything) the refresh rate was capped at 99 Hz. That was an obvious deal breaker for me. After returning it, I had no problem reaching 200+ Hz on my old monitor, which confirmed the Alienware was the issue since I was using the same cable and everything.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Valued Customer,
Thank you for taking the time to leave us your review. We are sorry you have decided to return your Alienware - AW3423DWF 34 Quantum Dot OLED Curved Ultrawide Gaming Monitor. We can assure you that Dell takes pride in manufacturing quality products. This is certainly not the experience we like to hear from our valued customers. We value your feedback and are always looking for ways to improve our products and services.
We will share your review with our quality team, so improvements can be made in the future.
Even if this particular product was not the right fit for you due to the issues you experienced, we hope that you will consider Dell in the future when you make your next purchase.
If you have any concerns or questions, Please do not hesitate to get in touch with Dell using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
Rated 3 out of 5 stars
Alright might be too much for the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor is great. Wish the panel was a 240hz refresh rate. Just doesnt seem like something you should spend $1000 on.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi TMugTTV,
We appreciate you taking the time to leave us your review. We are sorry to hear that you are not 100% satisfied with your Alienware 34” curved gaming monitor because of its low refresh rate.
We will share your review with our quality team, so improvements can be made in the future.
If you come across any questions or have concerns about this product, please don’t hesitate to contact the Dell Support Team at the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Katarina@Dell
Rated 3 out of 5 stars
Great monitor but only if you're used to the curve
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality screen but for some reading reading text with oled made me dizzy, maybe it was the curve, not sure
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hey There Semenator,
We appreciate you taking the time to leave us a review of your Alienware 34” gaming monitor. We are sorry to hear that you are having trouble reading the text on your screen. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Rated 1 out of 5 stars
Quailty issues .
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So this montior is amazing . But i cant see past the quality issues on this montior . I have repalced this montior twice through dell and both replacement had the same defect on the screen . The way dell packs these montiors causes them to get bubble mark smears all over the screen that will not come off . Once you see those bubble marks you cant unsee them . I ened up giving up and just returning it and going with the next best samsung g8 neo . If your okay with paying 1,000$ for a montior with screen damage and defects this montior is amazing .Its not just a couple of marks on the display its hundreds if not thosands of little smear marks all over .
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Hunt,
Thank you for taking the time to leave a review of your Alienware 34” gaming monitor. We are sorry to hear that you are not completely satisfied with the quality of your monitor. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Rated 3 out of 5 stars
Okay but you could get a G5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would go buy a G5 on ebay for $300 but I needed this
No, I would not recommend this to a friendRated 3 out of 5 stars
nice sturdy monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good add on for anyone looking for a beautiful monitor for entertainment.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Dear lucktonic999,
Thank you for taking the time to leave a review of your Alienware 34” ultrawide gaming monitor. We are happy to hear that you are satisfied and enjoying your device. That is the type of product Dell intends to deliver and the type of feedback we like to hear from our customers.
If you need further assistance, we recommend using the toll-free number or chat link below at your convenience to reach a member of our Dell Support Team.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Rated 5 out of 5 stars
This monitor is absolutely the best money can buy
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been envious of OLED owners, despite owning a perfectly good Acer Predator 27" IPS 165Hz gaming monitor. When I saw an opportunity to get this Alienware monitor I jumped at it. I do own another Alienware monitor, the 38" Alienware LCD screen, and it's a fantastic monitor. I once considered it the best product in my house. Until this one arrived that is. The unboxing is very nicely done and gives you a real opportunity to get most of the work done while the monitor itself is still sitting in the egg shell and protected. One should reference the sheet that accompanies the monitor with pictures and explanations. There are not many steps to setting this monitor up. One tip I can tell everyone is that go ahead and connect ALL cables you might want to use right now. In fact, I recommend that you setup ALL the cables that the monitor can take, and leave the ones that you don't need right now in a nice little tie-up or cable catch, for in the future when/if you connect up something such as a Playstation 5 to this monitor. Why? Well because attempting to connect up a cable to this thing when it's sitting on your desk is nigh impossible, at least for me. It takes me forever and a lot of cursing trying to plug in anything to a monitor like this. I learned this the hard way with my 38" Alienware. Once you are setup then it's time to enjoy. You will want to learn how to go into the menus and edit the settings. This monitor has a lot to tweak and update and you should seriously consider reading the manual quite thoroughly. You may want to do like I did and just use it and then go back and figure stuff out, but either way I would be remiss if I did not say that to get the full use of this monitor you do need to read a bit and understand what is what. I will also give you a tip that perplexed me, and that is, once you pull up the menu you press up (or towards the back of the monitor) to get to the full menu. Playing games in this is a dream and movies as well, especially ones that take full advantage of the HDR features. I read a lot about it and it seems that most gamers believe the full 1000 feature of the HDR is what one should use, but some recommend the 400 option, which gives you more brightness in certain areas. Now that I think about it I can't really recall if I have that backwards or not but I did use both and ultimately went with the HDR Peak 1000 option. There are also game specific type settings as well to use if you desire. There's also a lot of options to do picture by picture, or picture in picture, and all types of %'s either way so you can effectively use this monitor to replace 2 monitors and it is very simple and easy to use, unlike some software that I have seen. It really is something I was wanting when I bought my 38" but was forced to forego due to the 38" monitor simply not having these features. This adds incredible value to this monitor.. The refresh rate, the HDR, the panel itself, how you can move it up and down and swivel, everything here is fantastic. The only real downside to this panel is the Alienware Command Center software, which if you've used Alienware products before, you know that the software can be kind of a cranky baby. Other than that this monitor is a beast! PC Gamer crowned it the best gaming monitor that one can buy right now (take that 49" ultrawides!) and I concur, it just doesn't get any better than this for us gamers.
I would recommend this to a friend

















