Customer Ratings & Reviews

Beautiful monitor but no matter what I did (and I tried everything) the refresh rate was capped at 99 Hz. That was an obvious deal breaker for me. After returning it, I had no problem reaching 200+ Hz on my old monitor, which confirmed the Alienware was the issue since I was using the same cable and everything.

Good quality screen but for some reading reading text with oled made me dizzy, maybe it was the curve, not sure

Not delivered. I took the day off and stayed next to my phone and the driver just flagged as undeliverable. Called immediately and couldn’t get them back. Also NOT refunded within 10 business days.

The monitor is great. Wish the panel was a 240hz refresh rate. Just doesnt seem like something you should spend $1000 on.

So this montior is amazing . But i cant see past the quality issues on this montior . I have repalced this montior twice through dell and both replacement had the same defect on the screen . The way dell packs these montiors causes them to get bubble mark smears all over the screen that will not come off . Once you see those bubble marks you cant unsee them . I ened up giving up and just returning it and going with the next best samsung g8 neo . If your okay with paying 1,000$ for a montior with screen damage and defects this montior is amazing .Its not just a couple of marks on the display its hundreds if not thosands of little smear marks all over .

I would go buy a G5 on ebay for $300 but I needed this

It's what you'd expect in an OLED monitor. The colors are vibrant and the blacks are true. This is my first OLED monitor and I couldn't be more happy with it. A great monitor for media consumption.

It's a good add on for anyone looking for a beautiful monitor for entertainment.

The display technology is excellent but the packaging is damaging the screen. I opened the box to discover that the foam/bubble wrap layer that makes direct contact with the screen had left marks behind. These marks do not come off. I exchanged it for a new one, same problem. Did it once more, same problem again, and gave up. Returned for full refund. Note to Dell: It's always on the left side of the monitor It's a known manufacturing/shipping issue that ruins an otherwise good product: https://www.reddit.com/r/ultrawidemasterrace/comments/13wvimn/should_i_return_screen_defect_aw3423dwf/

I have been envious of OLED owners, despite owning a perfectly good Acer Predator 27" IPS 165Hz gaming monitor. When I saw an opportunity to get this Alienware monitor I jumped at it. I do own another Alienware monitor, the 38" Alienware LCD screen, and it's a fantastic monitor. I once considered it the best product in my house. Until this one arrived that is. The unboxing is very nicely done and gives you a real opportunity to get most of the work done while the monitor itself is still sitting in the egg shell and protected. One should reference the sheet that accompanies the monitor with pictures and explanations. There are not many steps to setting this monitor up. One tip I can tell everyone is that go ahead and connect ALL cables you might want to use right now. In fact, I recommend that you setup ALL the cables that the monitor can take, and leave the ones that you don't need right now in a nice little tie-up or cable catch, for in the future when/if you connect up something such as a Playstation 5 to this monitor. Why? Well because attempting to connect up a cable to this thing when it's sitting on your desk is nigh impossible, at least for me. It takes me forever and a lot of cursing trying to plug in anything to a monitor like this. I learned this the hard way with my 38" Alienware. Once you are setup then it's time to enjoy. You will want to learn how to go into the menus and edit the settings. This monitor has a lot to tweak and update and you should seriously consider reading the manual quite thoroughly. You may want to do like I did and just use it and then go back and figure stuff out, but either way I would be remiss if I did not say that to get the full use of this monitor you do need to read a bit and understand what is what. I will also give you a tip that perplexed me, and that is, once you pull up the menu you press up (or towards the back of the monitor) to get to the full menu. Playing games in this is a dream and movies as well, especially ones that take full advantage of the HDR features. I read a lot about it and it seems that most gamers believe the full 1000 feature of the HDR is what one should use, but some recommend the 400 option, which gives you more brightness in certain areas. Now that I think about it I can't really recall if I have that backwards or not but I did use both and ultimately went with the HDR Peak 1000 option. There are also game specific type settings as well to use if you desire. There's also a lot of options to do picture by picture, or picture in picture, and all types of %'s either way so you can effectively use this monitor to replace 2 monitors and it is very simple and easy to use, unlike some software that I have seen. It really is something I was wanting when I bought my 38" but was forced to forego due to the 38" monitor simply not having these features. This adds incredible value to this monitor.. The refresh rate, the HDR, the panel itself, how you can move it up and down and swivel, everything here is fantastic. The only real downside to this panel is the Alienware Command Center software, which if you've used Alienware products before, you know that the software can be kind of a cranky baby. Other than that this monitor is a beast! PC Gamer crowned it the best gaming monitor that one can buy right now (take that 49" ultrawides!) and I concur, it just doesn't get any better than this for us gamers.

This is my first OLED monitor and I have to say, the biggest take away is how hard it's going to be to go back to non-OLED screens. I have 2 other pretty nice monitors and 2 fairly nice, large TVs. None of them are OLED and now I'm sad about that. Setup is a breeze. It's a monitor. Connect your display devices and you're pretty much ready to go. Windows didn't install it right away but when I did a Windows Update, a driver was found for the monitor. There's also the Dell Display Manager software that's kind of nice for controlling most of the things you can control through the monitor menu with a mouse and keyboard instead. I've never really been sold on curved monitors. They just never seemed very necessary. I still don't think they are necessary after this one but I kind of get it now. Maybe I wouldn't care as much on a standard 16:9 screen but on this 21:9 screen, I like the subtle curve to it. Overall, the monitor looks pretty sleek. I could probably do without the ALIENWARE on the bottom bezel but it's not too obnoxious looking so I don't mind it much. I didn't use the stand since I had a wall mount ready for it so I can't speak to the quality or ease of use there but it definitely felt heavy and like it would have no problems holding the monitor sturdy. Picture quality is top notch compared to the rest of my monitors which aren't bad or cheap monitors at all. Colors seem rich but accurate. Blacks are as blacks are on OLED monitors. Pure black. It's so nice. The HDR felt good and didn't feel too dark to me. I accidentally turned on HDR Peak 1000 mode and everything was incredibly washed out and looked terrible but setting it to one of the other more reasonable settings was much nicer. Not sure when/where I would use the HDR Peak 1000 mode if it always looks like that. I played a couple of games like Doom Eternal and it looked gorgeous. Also watched some HDR shows on Netflix that also looked really good. The full 21:9 ratio in Doom Eternal really looks a lot better than I anticipated a game looking stretched across the full screen. I'm going to start being disappointed in games that don't fully support ultrawide mode because I really don't think I'm going to want to go back to 16:9 unless I need to. The amount of inputs is also really nice. You can connect two display ports and an HDMI. You can also Picture-in-Picture or Picture-by-Picture to get a more standard 1440p resolution (actually, 2554x1440 instead of 2560x1440, which seems weird) while also displaying your HDMI device on the other 25% of the screen. I'm not sure I have anything else say about this. The only gripe I can come up with might just not be something that ultrawide monitors do. I would love the ability to split the monitor just like Picture-by-Picture mode but have both monitors show up in Windows as separate displays. That's literally the only thing I can come up with that I'm not a huge fan of. Maybe this is something that can't be done with a single display port cable. Would be nice, though. Otherwise I'm loving this monitor. If you have the funds, look into this guy. It's not cheap but it is nice. It looks great. OLED is amazing. The HDR didn't feel dark or washed out. The interface works well enough with the option to control most of it via software. A lot of input options so you can connect your consoles and PC's to the same monitor. I like it.

Welp, I was excited to get an oled monitor and sure enough the one I got was damaged. They don't put a plastic peel film on the screen and they sit it right on the foam inside the box. Mine had the faom rub against the screen so much that it caused a bunch of micro scratches and these weird looking bubbles on the screen. Almost like it was making the coating on the screen bubble off of it. Shame because it looked like it would be a great monitor.

Unfortunately this monitor had smudges from the screen protector that comes with the packaging. It's almost as oils or something from the screen protector head gone into the screen and deteriorated along the top and along the bottom of where it was taped at. No matter what I did with screen solution spray or microfiber cloth, nothing was coming off. Unfortunately it seems like others have the same issue.

Amazing screen but it gathers so much dirt and dust and you can never clean it without making it worse. I’ve tried everything to get the screen clean but even just touching it gently with a microfiber cloth leaves think lines across the screen

as purely gaming monitor is ok but all fonts in Windows are blurry due not LCD matrix which is not supported by Windows 11. This is not what you could expect from $1k monitor. There is no solution for this problem :(

Forced to return to Best Buy because Dell will not honor the burn in warranty unless bought directly from Dell.

For the first few months, this was great. Now it does not work at all. The boot keeps messing up, so now it just flickers over and over again, with the menu going wacko on the screen. What sucks is i did not get the geek squad, so i sm out a monitor....yay....

Monitor will randomly go black screen. Updated filmware and still goes black screen. DO NOT PURCHASE.

Menu bottom is defective started messing up after 2 months

Great screen. Unfortunately mine has an issue where the on screen menu keeps turning on and off repeatedly. Updated firmware and still doing it. Some days are fine, some it wont stop. With no way of knowing if you would get one that has this issue I cant recommend this monitor