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Customer reviews

Rating 4.8 out of 5 stars with 1509 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

  • Features

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers often highlight the AW3423DWF's exceptional picture quality, vibrant colors, and impressive OLED technology, resulting in stunning visuals and deep blacks. Many appreciate the high refresh rate and HDR capabilities, enhancing gaming and media experiences. While some mention the high price point and lack of built-in speakers, concerns about burn-in appear minimal based on user feedback. The overall consensus points towards a superior display experience despite a few minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,509 reviews
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Going to be hard to go non-OLED

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first OLED monitor and I have to say, the biggest take away is how hard it's going to be to go back to non-OLED screens. I have 2 other pretty nice monitors and 2 fairly nice, large TVs. None of them are OLED and now I'm sad about that. Setup is a breeze. It's a monitor. Connect your display devices and you're pretty much ready to go. Windows didn't install it right away but when I did a Windows Update, a driver was found for the monitor. There's also the Dell Display Manager software that's kind of nice for controlling most of the things you can control through the monitor menu with a mouse and keyboard instead. I've never really been sold on curved monitors. They just never seemed very necessary. I still don't think they are necessary after this one but I kind of get it now. Maybe I wouldn't care as much on a standard 16:9 screen but on this 21:9 screen, I like the subtle curve to it. Overall, the monitor looks pretty sleek. I could probably do without the ALIENWARE on the bottom bezel but it's not too obnoxious looking so I don't mind it much. I didn't use the stand since I had a wall mount ready for it so I can't speak to the quality or ease of use there but it definitely felt heavy and like it would have no problems holding the monitor sturdy. Picture quality is top notch compared to the rest of my monitors which aren't bad or cheap monitors at all. Colors seem rich but accurate. Blacks are as blacks are on OLED monitors. Pure black. It's so nice. The HDR felt good and didn't feel too dark to me. I accidentally turned on HDR Peak 1000 mode and everything was incredibly washed out and looked terrible but setting it to one of the other more reasonable settings was much nicer. Not sure when/where I would use the HDR Peak 1000 mode if it always looks like that. I played a couple of games like Doom Eternal and it looked gorgeous. Also watched some HDR shows on Netflix that also looked really good. The full 21:9 ratio in Doom Eternal really looks a lot better than I anticipated a game looking stretched across the full screen. I'm going to start being disappointed in games that don't fully support ultrawide mode because I really don't think I'm going to want to go back to 16:9 unless I need to. The amount of inputs is also really nice. You can connect two display ports and an HDMI. You can also Picture-in-Picture or Picture-by-Picture to get a more standard 1440p resolution (actually, 2554x1440 instead of 2560x1440, which seems weird) while also displaying your HDMI device on the other 25% of the screen. I'm not sure I have anything else say about this. The only gripe I can come up with might just not be something that ultrawide monitors do. I would love the ability to split the monitor just like Picture-by-Picture mode but have both monitors show up in Windows as separate displays. That's literally the only thing I can come up with that I'm not a huge fan of. Maybe this is something that can't be done with a single display port cable. Would be nice, though. Otherwise I'm loving this monitor. If you have the funds, look into this guy. It's not cheap but it is nice. It looks great. OLED is amazing. The HDR didn't feel dark or washed out. The interface works well enough with the option to control most of it via software. A lot of input options so you can connect your consoles and PC's to the same monitor. I like it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned due to damage from packaging

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display technology is excellent but the packaging is damaging the screen. I opened the box to discover that the foam/bubble wrap layer that makes direct contact with the screen had left marks behind. These marks do not come off. I exchanged it for a new one, same problem. Did it once more, same problem again, and gave up. Returned for full refund. Note to Dell: It's always on the left side of the monitor It's a known manufacturing/shipping issue that ruins an otherwise good product: https://www.reddit.com/r/ultrawidemasterrace/comments/13wvimn/should_i_return_screen_defect_aw3423dwf/

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi DG84,
      We value your feedback and want to thank you for taking the time to leave a review of your Alienware 34” ultrawide gaming monitor. We are sorry to hear that you were not completely satisfied with the packaging of your device and made the decision to return it. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.

      If you continue to experience issues, please reach out to Dell Support directly by using the toll-free number or chat link provided below.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Summer@Dell Dell

  • Rated 1 out of 5 stars

    Ridiculous choice of delivery company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not delivered. I took the day off and stayed next to my phone and the driver just flagged as undeliverable. Called immediately and couldn’t get them back. Also NOT refunded within 10 business days.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad QC.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately this monitor had smudges from the screen protector that comes with the packaging. It's almost as oils or something from the screen protector head gone into the screen and deteriorated along the top and along the bottom of where it was taped at. No matter what I did with screen solution spray or microfiber cloth, nothing was coming off. Unfortunately it seems like others have the same issue.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi There Joe13,
      We appreciate you taking the time to leave us a review of your Alienware 34” gaming monitor. We are sorry to hear that there were smudges on your screen protector. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
      If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Summer@Dell Dell

  • Rated 1 out of 5 stars

    Should've been a great experience, mine had damage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Welp, I was excited to get an oled monitor and sure enough the one I got was damaged. They don't put a plastic peel film on the screen and they sit it right on the foam inside the box. Mine had the faom rub against the screen so much that it caused a bunch of micro scratches and these weird looking bubbles on the screen. Almost like it was making the coating on the screen bubble off of it. Shame because it looked like it would be a great monitor.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Oled, Picture quality

    Rated 5 out of 5 stars

    Impressive monitor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's what you'd expect in an OLED monitor. The colors are vibrant and the blacks are true. This is my first OLED monitor and I couldn't be more happy with it. A great monitor for media consumption.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Alienware 34 inch curved oled.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing screen but it gathers so much dirt and dust and you can never clean it without making it worse. I’ve tried everything to get the screen clean but even just touching it gently with a microfiber cloth leaves think lines across the screen

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear AmoryL,
      Thank you for taking the time to leave a review of your Alienware 34” ultrawide gaming monitor. We are sorry to hear that you are experiencing an issue with cleaning your monitor. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
      If you need further assistance, we recommend using the toll-free number or chat link below at your convenience to reach a member of our Dell Support Team.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Summer@Dell Dell

  • Rated 2 out of 5 stars

    blurry fonts on Windows

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as purely gaming monitor is ok but all fonts in Windows are blurry due not LCD matrix which is not supported by Windows 11. This is not what you could expect from $1k monitor. There is no solution for this problem :(

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi AndreyM,

      Thank you for taking the time to leave us your review. We set high standards for ourselves, and we’re sorry to hear about your dissatisfaction regarding the specs of your Alienware Ultrawide Gaming Monitor. Dell has a compromise to ensure that all our customers are listened to and have the best experience possible with their products. I will forward your statement's details to improve our current and future products and services.

      To learn about all the configurations of your monitors, please find your Alienware AW3423DWF Monitor User’s Guide here: https://bit.ly/4aBAt8Y

      If there is something else we can do to enhance your overall experience, don't hesitate to get in touch with Dell Support directly using the information provided below.

      If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Jay@Dell Dell

  • Rated 2 out of 5 stars

    NO warranty from Dell!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forced to return to Best Buy because Dell will not honor the burn in warranty unless bought directly from Dell.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great at first, but later the boot messes up.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the first few months, this was great. Now it does not work at all. The boot keeps messing up, so now it just flickers over and over again, with the menu going wacko on the screen. What sucks is i did not get the geek squad, so i sm out a monitor....yay....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    On screen menu problem kills monitor

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen. Unfortunately mine has an issue where the on screen menu keeps turning on and off repeatedly. Updated firmware and still doing it. Some days are fine, some it wont stop. With no way of knowing if you would get one that has this issue I cant recommend this monitor

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello KyleG,

      We value your feedback and want to thank you for taking the time to leave a review of your Alienware AW3423DWF Quantum Dot OLED Curved Ultrawide Gaming Monitor. We sincerely apologize for the issues you have encountered with your monitor. This is not the type of feedback we like to hear from our customers. Feedback like yours helps us improve our current and future products and services.

      We would love the opportunity to help you. Please take a moment to call or chat to speak with a Dell representative at your earliest convenience using the information provided below so that we can help you resolve the issue to your satisfaction.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell 1-800-624-9896
      We look forward to making this right for you!

      Best,
      Minhaj@Dell Dell

  • Rated 1 out of 5 stars

    Will be a decent monitor for about a year.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monitor will randomly go black screen. Updated filmware and still goes black screen. DO NOT PURCHASE.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Its okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you can get higher refresh rates same quality panel

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello NHEliteMember,

      We would like to thank you for taking the time to leave us your review. We are sorry to hear that you are not 100% satisfied with your Alienware AW3423DWF 34 Quantum Dot OLED Curved Ultrawide Gaming Monitor.
      Furthermore, we always strive to get better and reviews like yours help us develop products our customers love. Your feedback with regard to possibilities for upgrade will be shared with our quality team for consideration in future enhancements.

      If you are experiencing any issues or have any concerns or questions, please do not hesitate to get in touch with Dell using the information provided below so that we can help you resolve the issue to your satisfaction.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Minhaj@Dell Dell

  • Rated 1 out of 5 stars

    Menu bottom starts messing up after 2 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Menu bottom is defective started messing up after 2 months

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great monitor, if you get an undamaged panel

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great monitor, if you get an undamaged panel. Not best buys fault, its dells for having terrible QC

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hey Chet,

      Thank you for taking the time to leave a review of your Alienware 34” gaming monitor. We are sorry to hear that you are not completely satisfied with your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will escalate them to our quality team for improvements on current and future products.

      If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Summer@Dell Dell

  • Rated 1 out of 5 stars

    Quality Control ruins a great monitor.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best screens I ever tested but ended up taking it back due to poor QC from Dell. The bubble wrap on the screen ended up scratching it. I exchanged 3 of these but each one was messed up. Ended up going with something else.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi Mark,
      We want to thank you for taking the time to leave a review of your Alienware 34” gaming monitor. We are sorry to hear that the packaging of your device scratched the screen, and you made the decision to return it. That is not the type of product Dell intends to deliver or the type of feedback we like to hear from our customers. We have noted the details of your statement and will escalate them to our quality team for improvements on current and future products.
      We recommend that you contact Dell directly with the information below if you need further assistance.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896.

      Best,
      Summer@Dell Dell

  • Rated 1 out of 5 stars

    If you like your monitors to bubble this is it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't even had the monitor for a month, and I'm getting little bubbles on the screen. I called tech support they cant do anything about it and i called Dell they also cant do anything about it better off getting something else.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello B3r94,

      Thank you for taking the time to leave us your review. We sincerely apologize for the trouble you have encountered with your Alienware AW3423DWF 34 Quantum Dot OLED Curved Ultrawide Gaming Monitor. This is certainly not the type of feedback we like to hear from our valued customers.

      Furthermore, we always strive to get better and reviews like yours help us develop products and services our customers love. Your feedback will be shared with our quality team for consideration in future enhancements in products and services.

      If you are still experiencing issues, with a little more information from you, we would like to help you resolve issues you may be facing to your satisfaction. Please do not hesitate to get in touch with another Dell representative using the information provided below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Minhaj@Dell Dell

  • Rated 1 out of 5 stars

    Completely Unreliable...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets 1 star because when it stays on it's great...it just won't stay on. Flickers then dies right in the middle of meetings every single day. Worst monitor I've ever owned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lost monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I ordered this monitor online and was not at home when it was delivered. My monitor has not been found. I contacted best buy and told them this and they wouldn’t send me a replacement. So I paid 900 dollars for nothing.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Vibrant and High Resolution, Strong Performance

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems that the 34" ultra-wide curved monitor is a very popular configuration for a great general purpose monitor these days. Everyone is cranking one out but most can not compete with the latest from Dell's Alienware division. Where this one shines is the high resolution and refresh rate. Connected to a capable graphics card the 3440x1440 resolution packs a lot of pixels per inch and connected via Displayport you get a blistering 165Hz refresh rate (100Hz with a HDMI cable). Running AAA games I experienced to ghosting or artifacts. Not only is the monitor great for gaming but also general use. I deal with large spreadsheets and the ultra-wide format gives me additional real estate so I don't have to horizontally scroll for most of my files. Packaging was better than most I've seen. Curved screens require a bit more care with the packaging and the box inserts, screen covering and foam did a great job of protecting the screen, and the whole monitor for that matter. Setup was a breeze. The desktop pedistal snapped to the back of the monitor. I used the included Displayport cable connecting to my nVidia RTX4080FE video card. I did go to the Dell support page for the monitor and downloaded the firmware update and hardware drivers. Initially Windows 11 recognized it as a generic monitor however installing the downloaded drivers Windows recognized it as an Alienware AW3423DWF providing a bit more fine tuning. Power button is on the right hand bottom of the monitor. There is a center bottom joystick to be able to get into the native menu and make adjustments on the fly. I always enable Freesync (or G-sync for that version of the monitor) to help reduce any display tearing but honestly with 165Hz I never really see any noticable difference. The OLED screen with HDR cranks out vibrant colors. It usually takes some tweaking for me to get the colors right on other monitors with HDR but I had no such issues with the Alienware. Out of the box it preformed amazingly. For the ports you get 2 Displayport and 1 HDMI input. Dell supplies not only a Displayport cable but also a USB C to Displayport cable if your video out supports video over USB C. There is a USB port to connect to your computer so you can use the monitor as a USB hub (4 USB-A out ports) and allows for easy firmware updates. I've been running a couple of AAA games and I really love the performance, crisp and bright picture. This is a great addition to my gaming setup. Price point is around the $110o mark so a bit on the high end. If performance and picture quality are important to you then it's easy to justify the price tag.

    I would recommend this to a friend