Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $79.99
Clearance
The comparable value price is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 363 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the superb sound quality and comfortable design of the AW510H Wired 7.1 Gaming Headset. Many also highlight the convenient retractable microphone and lightweight feel, making it enjoyable for extended use. However, some users found the fit to be inconsistent and reported issues with bass levels and overall volume. A few customers also felt the price point was somewhat high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 363 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Alienware Wired Gaming Headset is Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for a set of headphones so comfortable too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alienware does it again! +rep

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do streaming on twitch and use as many Alienware components as I can. I run the Aurora R8 and have the wireless headphones that match that case and picked up this pair to match my Alienware M15 R2 and It is more than just a looker. It sounds great and is very well built. Check them out in use on my twitch stream at www.twitch.tv/sidewindermedia

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Alienware holds up to its name

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the headphones, super comfy and very clear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Alienware headset ishh

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would honestly give this a three and a half its not quite a four on the scale decent sound quality bit poor mic quality its audible but just doesnt really pick up the voice great had it for about a month now and the mic is already starting to loosen up and not keep shape

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great all-around sound when playing games

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an alien laptop so I do not know how it would work on a different computer. But using it to play games, it is like you are in another world. Excellent sound and you can hear people coming up behind you in games.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound but not wirless

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality they sound perfect the only thing I didn't like was that they were not wirless I ended up returning them because of that but if they would have been wirless I would have keep them great sound for the price recommended for those who don't mind wires

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Alianware Headset

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming on computer. Not so much for Xbox. Have to turn sound way down if in chat with others or everyone in chat hear an echo from the headset. It looks neat and build seems good and will last. Nice sound only downfall is the one previously mentioned.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Make sure you have an Alienware

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gaming headset, my only concern is to have an Alienware machine to have 100% of the features, if I were known that before, I wouldn't buy it, I am using them in an Asus TUF F15, sounds great, but DAC will work only in an Alienware.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good gaming headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my wife and she loves them!! It’s her first gaming headset and she loves the color and quality. It’s above average in quality but different don’t feel cheap. It’s a reasonable price for what you get considering your just buying the brand name.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Stylish but not worth for the price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this headset because I think the design and look is really nice, but for $100 I don’t think it’s worth it. At first it was comfortable to wear but after a couple hours I started to get a headache from how tight it was, I know that within time it should stretch out a little bit and I won’t have that issue. Another problem is that you can hear the wire hitting your shoulder or body when you move your head around, which was very annoying. For that I ended up returning it. I feel like there are better headsets out there for cheaper and better gaming experience when wearing it.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Tina14,

      We want to thank you for taking the time to leave us your review. We are sorry to hear you were not completely satisfied with your Alienware Gaming Headset. This is certainly not what we like to hear from our valued customers. We will share your comments with our quality team so improvements can be made to current and future products.

      If you require further assistance, you can contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell 1-800-624-9896

      Best,
      Ashley@Dell Dell

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My son loves these!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my 14 year old son and he absolutely loves them. He says that the sound is amazing and they block out any other noise around him. I can honestly say, he would recommend them to anyone looking for a headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alienware!!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Great sound and quality. Use them with my gaming laptop and they are ver clear and the mic captures voice well. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    The sound of happiness

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The functional quality of these, sound and voice, is very good. The build quality is also better than the ones they replaced. Best Buy order processing and shipping were fast and hassle free/

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice Headsets

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a big fan of wired Headsets, but this was for my son, I have used it a few times for conference calls, the sound is very clear and crisp, recommend if you like wired headsets

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    good quality

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design, wish it was wireless but you get what you pay for it is made of good quality i don't feel like it'll break easily the sound is great altho I wish the mic was a little sturdier

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really nice headset

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headsets. They are amazing for gaming and other activities. Would recommend especially if you already own an Alienware pc or laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good With Minor Fixable Issues

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do enjoy this headset. I do have a bit of issue with discord and this headset, but not the worst problems. This product fits quite well, and is very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    One of the best headset

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for my son. he had/has couple of headsets for his PS4 and his gaming PC but he gave 5 start since he is using it and much comfortable for longer hours to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I have ever owned super happy and excited the quality of these headphones are worth the money omg love them really u will love them!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Headset for all around use!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this is a perfect gaming headset, very comfortable and overall a great product. Highly recommend. I've had mine for almost 1 month now and no complaints or issues.

    I would recommend this to a friend