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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 289 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the superb sound quality and comfortable design of the AW510H Wired 7.1 Gaming Headset. Many also highlight the convenient retractable microphone and lightweight feel, making it enjoyable for extended use. However, some users found the fit to be inconsistent and reported issues with bass levels and overall volume. A few customers also felt the price point was somewhat high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 289 reviews
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid loves these! He wants the keyboard and the monitor! Definitely a must!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gift. Is so nice. My firend like it.good price

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great audio/mic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is one of the best I have ever tried, fits me perfectly and the mic is “removable”

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass
    Tech Insider Network Member

    Rated 4 out of 5 stars

    They not perfect but get the job done…

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aesthetically the headphones look awesome and the color is nice, I think they look a little big but nothing to worry about. I had to try different levels of adjustment to get the perfect fit, even though they feel kind of heavy, it is just a matter of time to get used to. The unboxing is quite easy, everything is placed in the box to make the user experience comfortable and easy. The headphones come with USB and 3.5mm connection which I appreciate because sometimes I connect them to a different device that has a 3.5mm connection only. Connectivity can be a little overwhelming if you don’t possess a Alienware gaming pc, if you do, you just have to use the Command Center to set the headphones up. There are some settings in the command center that you can use if you’re not sure how to set them up. The performance is good, as I mentioned above, they are not perfect because with a long period of usage they become uncomfortable and you have to take them out to rest a little bit. The controls are in a rare position that can be difficult to reach but don’t worry this is like everything in life… you just have to get used to. Sound quality is good, but the bass is something that I miss because I like be immerse while I’m playing any game. In conclusion, for the price I can say they are worth it, if those little issues mentioned before are not that important to you, I can recommend this good looking headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent addition

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going off what my grandson tells me, these work very well with his Alienware system, no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. They go perfectly with my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. Would buy again. No issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use plugin play. The sound Quality is well is the voice excellence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones very goood audio. Would always recommend to a friend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great headset for the price

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good headset for this price range. They come packaged very nicely, almost premium, but not quite to that level. The build quality feels very nice, like they will last a while and hold up to average use. I love the retractable microphone. It allows you to easily use the headset as regular headphones without looking awkward with a mic sticking out, and also without risking misplacing the mic after removing it. It’s great to just tuck it away and then pull it out when you’re ready for some gaming. I also really appreciate that you can use this on every console as well as PC. Of course, you’ll only get full surround sound on PC, but you can use the included headphone jack to use it on Xbox/PS4/Switch/or even just as a regular headset to listen to music. The sound quality is good, not great. About what you would expect at this price range. It won’t blow you away, but it gets the job done. As far as comfort, they’re pretty good. I have larger than average ears, and the ear cups give me full coverage without putting too much pressure. They can move around a bit if you are a little more animated during your gaming sessions, but overall I think they’re good. In conclusion, I think this is a great headset for the price range. It offers a full range of connectivity options, has good sound quality, and is fairly comfortable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Worth The Money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected these to be amazing, and while the earphones, and headband are surprisingly comfortable, the sound quality was lacking and the microphone was not up to par, it sounded like talking into a stockpot. I would definitely stay away from these and go for something that's been proven.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      LordParadox,

      We're sorry that your headphone's microphone quality is what you were expecting. If you want to see if you can resolve your concern you can always check out our Product Support Page here: https://dell.to/3btWnMQ.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaawesomeeee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alienware headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!!! I love it! Easy to used.. I wish they have multimedia speaker ..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the headset but wish I can hear enemy steps better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset. Nice color

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks the best buy mountain view. Helped me shipping computer time and buy headset

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, wish it had a wireless option/upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Very nice, excellent pricing

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a gaming headset I appreciate the simple design, it does have a little flair from alienwares recent hardware line, but there isn't anything overall flashy. The headset itself adjust by the earcups themselves, the frame does not move up and down which is a little bit of a change from other headset. The headset looks like it may be a little bulky, overall it does have a very lightweight feel. The memory foam and overall size of the earcups are comfortable, I don't feel my ear pushing against the inside of the headset so this give a much more enjoyable experience. The retractable MIC is nice, I haven't heard any negative feedback from those in chat as I have with similar designed microphones from other brand headsets. The L and R inside the earcups is a nice design touch. I do appreciate all of the cables included with the headset itself, they are are interchangeable from the headset itself. The headset comes with a 3.5mm to USB cable , a standard 3.5mm cable, and a 3.5mm splitter for mic and headset ports on a soundcard or I/O panel. The standard 3.5mm cable and USB cable both have in line controls. Overall this is a really well rounded headset, all of the included cables gives you the means to use this headset for most any gaming platform, you can even use this with your phone if you have a 3.5mm jack or a 3.5mm adapter for your device.The headset out of the box is very comfortable, I expect it to get ever more so once the memory foam wears a little.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buy it you won’t regret it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this gaming headset is pretty good i would def recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones at a very convenience price…!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and overall just good to use and easy to access

    I would recommend this to a friend