Customer Ratings & Reviews

Great product it worked well and did its job it needed

I love this item so much it is the best headset ever

got this for my husband and he loves it just what he wanted

Excelent !!! easy to use and great look headphones

My son loves this headset..........................

Subpar sound quality for a $100 headset. The max volume was also not very loud at all. Many better options than this in the $100 price range.

It worked great for my pc when I first got it, after a few months it would kick in and out a lot. It got to the point where it just wouldn’t connect to my pc. Not sure if it was defective or if it’s a common problem.

Got what I wanted in short time and great condition

Nice and good looking headset,my daughter like it.

The comfort and design are very nice for extended gameplay. I used them for a few hours at a time and did not experience any ear fatigue. Once i delved into the 3 hour range i did feel a little bit of discomfort but the memory foam is very comfortable. The design does look very sharp, i am not a huge dell fan but these are pretty sharp! The microphone design is pretty slick and it is clear when talking online. The sound quality, which is the whole point of these headphones is about what i expected for the price point and the design. I have trouble distinguishing the 7.1 sound but it becomes apparent when it comes to the faintest of background sounds in the game play. it does help give you a feel of anxiety when in the huge battles and you hear the bullets whizzing by or the explosions all around you. It is a huge plus for gamers that don't want to break the bank. The sounds are crisp and the bass is very decent! Definitely recommend it.

this is def not my fave headset no noise canceling headset for the price it should, but it wired so you dont have to worry about a battery, i have one as a backup headset

Decent headphones but randomly can be difficult to connect and the mic will randomly make your voice too quiet to hear

Great headset, the alienware command center just sucks. Thats the only skftware you can control it with.

The mic does not last. nearing the 2 yr warranty and gave out. solid duration

Nice headset. Comfortable and do not hurt my head like others. Keeps out sound. The headset is awesome but not Bestbuy. Bought this Alienware x17 and did not get the advertised Win11. Bait and switch tactic they do not care to fix or too incompetent.

I'm no professional gamer, but this is what I imagine they wear. While I don't have the best ears, I can say that these headphones sound amazing. I truly feel immersed in a way in which I have never experienced, even with a full room surround sound setup. What's most important to me though, is comfort, these feel great, Considering the sound they produce, I;'d expect them to get uncomfortable after an hour or so, but they feel great, for as long as I feel like using them. I also love the pull-out mic. It makes the design so sleek, and you never have to hunt for the mic since it isn't detachable.

Impressive. This Alienware AW510H Wired 7.1 Gaming Headset is, quite simply, a beautiful piece of tech to look at. The matte textured surface is an ‘off-white’ almost light gray color, which I really like, and gives it a noticeable unique difference when compared to the standard black headsets you often find. Installing the Alienware Command Center (AWCC) software onto your laptop or PC allows you to make the most out of what this gaming headset has to offer. With the AWCC, you can scan your computer for the games you play, or add them manually to your game library, and even launch them from there. You’re able to create individual game profiles and themes, configure power management settings, adjust sound equalizers, assign lighting effects, and much more. Two audio cables and a ‘Y’ adapter are included which are used to connect the headset to either a PC/laptop or tablet/phone (although a USB-C to 3.5mm converter is not included), along some video game controllers having a 3.5mm jack. The cords themselves are nice and thick, sheathed in a braided woven material, which should help prevent kinking. The bendable, retractable, boom mic stays put where you position it. Voice quality was crisp and clear, both in audio playback and “live” chat, with the noise-cancelling feature performing adequately enough. The earcups have L&R imprinted on the inside, and are made of a soft leatherette type of material, with ‘memory foam padding.’ They are designed to swivel and lay flat for easy portability (and storage), as well as, being able to be worn around the neck. I found the headset comfortable to wear, as they are relatively lightweight and have the same leatherette “cushioning” on the headband as the earcups do. Although my ears did begin to get a little warm, so I would suggest taking a break during extended gaming sessions. The amazing stereo sound quality reproduced by this Alienware headset, really did deliver a range of depth to the ambient noises, as well as, levels of complex sounds in the gameplay, lifelike dialogue, and music. I truly felt immersed in the environment and surrounded by the ‘atmosphere’ created by the RPG I was playing. One thing I found rather frustrating was that in order to understand how to setup the headset, and find basic information about its features, I had to look up the manual online. A simple, easy-to-read user’s guide included with the headset, would have been much more helpful. Overall though, this Alienware AW510H Wired 7.1 Gaming Headset is a beautiful beast of wearable gaming tech. Not just for hardcore gamers, but it’s truly an all-around great headset. I highly, highly, recommend!

Its weird , sometimes its okay sometimes its not !

The Alienware - AW510H Wired 7.1 Gaming Headset is a fantastic gaming headset. The sound is fantastic regardless of what hardware you are plugged into. This headset can fill all your gaming needs. The headset itself is sturdy. The overhead padding is rubberlike but is very comfortable, even the first time you wear it. The ear muffs are soft and breathable so your ears don't get hot after wearing them for a while. Also the ear muffs rotate easily to provide a smooth, perfect fit. Also the microphone can be extended out for game chat or retracted back into the ear piece to be out of the way when not in use. And at the end of all of that, the headset just looks awesome. The packaging it comes in looks nice as well. There isn't a lot of documentation that comes with this headset though. There was just a small leaflet which described the features and uses. Connecting the headset should be intuitive, but you will need to rely on yourself figuring it out rather than clear directions on what or what not to do. As far as use, it comes with a few different ways to connect to your hardware. One way is to connect via USB. I used this method with the PS4. The PS4 software was able to recognize the Alien headset and setting this up for use was simple. The sound was much fuller than the other headsets that I have used with the PS4. The only thing I wish it did that it didn't was tied to game chat. I like headsets that let me hear myself talk. This headset didn't do that so I was afraid I was really talking louder than what I needed to. I also used the USB input to play on my desktop computer. The Windows 7 system was instantly able to detect the headset with no issues and performed great. Sounds in the games were crisp and chat was great. Even watching movies, this headset was great. If you need to, you can remove the USB cord and connect to hardware via 1/8" jack. The jack is configured for stereo sound as well as chat capability. I tried this method on my gaming laptop and it worked amazingly. I really loved it. The surround sound on the headset is really nice and again, it just sounds fuller than other headsets. This Alienware headset is great for gaming and even other uses. It connected easily to all my hardware. I recommend it to anyone wanting a gaming headset.

Let me start by saying that I seem to have a larger head than most. One size fits all caps usually have to be set to nearly the last notch to fit. That makes most headsets pretty uncomfortable during a long gaming session. I've started using this headset in place of my Logitech G933 pair connected to my gaming PC. Comparing the two, this set just feels better - it sits better on my head and feels lighter. I have been told that over Discord my mic sounds different with this headset from the G933 - I don't know if that means it doesn't sound like 'me,' but no one has complained about the quality. The top of the headset is very forgiving, and the fit on the ears is great. They block out other sounds quite well, and the quality is phenomenal. I have been using these around 50% max volume and that is plenty loud. Some people may find issue with the following: -No lights -Corded I'm fine with both however. I found that with a wireless set I would forget to plug it in, and since I'm more casual than serious gamer, would end up with an unusable headset - no issue with that here. I also don't understand the lights on a headset (or mouse) - I can't see them while I'm wearing them and I don't have an audience. Long story long - neither of these 'features' are required for me to be happy. The one thing I do fear is that the corded port over time starts to get 'sketchy', which I have had with every other corded headset I've owned (from the $10 level to the +$100); only time will tell if that issue will occur here. No issues with installation - these were just plug n play.