Customer Ratings & Reviews
- Model:
- AW510H-L
- SKU:
- 6397796
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Comfort
Rating 4.6 out of 5 stars
- Value
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the superb sound quality and comfortable design of the AW510H Wired 7.1 Gaming Headset. Many also highlight the convenient retractable microphone and lightweight feel, making it enjoyable for extended use. However, some users found the fit to be inconsistent and reported issues with bass levels and overall volume. A few customers also felt the price point was somewhat high.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Echo problem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has an echo problem that comes and goes. Comfort and sound are great but the persistent echoing is annoying when it occurs.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Jpaj,
Thanks for your feedback about your new headset. Here are some steps that we'd recommend you try with regards to the echo that you're experiencing:
1. Ensure that "Listen to this device" is not selected in the Control Panel, by performing the following steps:
Right-click the Sound icon located in the lower right-hand corner.
Select the Recording tab.
Select the Alienware Headset form the list.
Touch or click Properties.
Select the Listen tab.
Make sure the check box to the left of Listen to this device is unchecked.
Touch or click OK.
Touch or click OK again.
2. Ensure that only one voice chat application is in use while playing a game. You can find all of the troubleshooting suggestions on this site: http://dell.to/2LmKdMW.
Best,
Bryan
1-800-624-9896
- Pros mentioned:Comfort
One of the best headset
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased for my son. he had/has couple of headsets for his PS4 and his gaming PC but he gave 5 start since he is using it and much comfortable for longer hours to use.
I would recommend this to a friend - Pros mentioned:Comfort
Great Headset for all around use!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, this is a perfect gaming headset, very comfortable and overall a great product. Highly recommend. I've had mine for almost 1 month now and no complaints or issues.
I would recommend this to a friend - Cons mentioned:Price
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headset, comes with all controls necessary. I paid a bit too much for it as it’s cheaper from dell but I should have used the price match I guess. Maybe next time.
I would recommend this to a friend - Pros mentioned:Microphone
Well worth the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve bought two of these for my kids. Very easy to use with both USB and line input cords. The retractable microphone and adjustable earpieces make the purchase well worth it.
I would recommend this to a friend - Pros mentioned:Sound quality
White lunar light matches well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is awesome, whether I’m surfing the web or going throwback Diablo it’s been a solid addition to my setup
I would recommend this to a friend - Pros mentioned:Sound quality
Great pc headset
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t explain the satisfaction my son is having using this headset onHis gaming pc . I highly recommend this product to anyone that wants a great quality Sound
I would recommend this to a friend - Pros mentioned:Sound quality
Underrated
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very underrated headset, likely because people hate on Alienware, but it’s extremely comfortable and the quality is great.
I would recommend this to a friend - Pros mentioned:Comfort
Lunar white ( light grey)
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad very comfortable is not white by the way , is light grey.. anyways look at the moon at night and thats the color , i like it
I would recommend this to a friend - Pros mentioned:Sound quality
Great quality great sound!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are the best! Top of the line great product! Nothing can beat Alienware that's why I bought the whole lunar light set. Sound quality is superb!
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing headset
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset at a great price. Ive been using on a daily basis for about a year now and still sound as great as the first time i tried them.
I would recommend this to a friend - Pros mentioned:Sound quality
Great Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is really good for the price. I would prefer this $99.99 headset to any other $300 headset. Super easy to use.
I would recommend this to a friend - Pros mentioned:Comfort
Very nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable, So happy they came with multiple ways to plug into your device. I would buy them again for sure.
I would recommend this to a friend - Pros mentioned:Sound quality
Great quality from Alienware
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought This item on sale great sound good quality for the price I paid would purchase again!
I would recommend this to a friend - Pros mentioned:Sound quality
Worth it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable headband and ear muffs. Sweet sound quality. Can wear all day while gaming and it doesn't hurt my ears. It matches my Alienware pc.
I would recommend this to a friend - Pros mentioned:Comfort
Perfect gaming headset.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect headphones, high quality and thick padding inside. They are comfortable for hours and hours of gaming and contribute to immersion.
I would recommend this to a friend - Cons mentioned:Fit
I have a big head
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really wanted to like these. I can feel they also wanted us to like them, but either I have a giant head and they were so tight that it felt like I was speaking into my brain. Which ruined the sound quality for me. Almost felt like I had two seashells on my ears and could hear the waves. If you have a normal size head, these will be the right sounding headset for you.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello ozk333,
Thank you for your review. We apologize for the issues you have come across with your product. We really do appreciate your feedback and will use it to help improve our current and future products. If you come across any further questions, issues, or concerns, please use the information below to contact Dell Support at your earliest convenience.
Best regards,
Wendy C.
For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
- Pros mentioned:Sound quality
Best gaming headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to say it, this are the best headphones that i ever use, the sound quality is amazing with the dolby atmos, changed my gaming experience 200%
I would recommend this to a friend - Pros mentioned:Sound quality
Great for gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality on these headphones is outstanding. Everything comes in clear and crisp . The sound cancellation is an added bonus
I would recommend this to a friend - Pros mentioned:Sound quality
AW Headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality great sound still trying to fine tune Mic setting for game, other than that i would recommend it.
I would recommend this to a friend