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Customer Ratings & Reviews

$128.49

Customer reviews

Rating 4.7 out of 5 stars with 598 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers commend the AW510K gaming keyboard for its quality, customizable RGB lighting, and satisfying key feel. Users appreciate its ease of use and handy volume control. Some customers mention the keyboard requires two USB ports and express concerns about the software. A few customers also noted the price and the absence of a palm rest.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 598 reviews
  • Rated 2 out of 5 stars

    Key components are already breaking a year in

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One year old now. Parts are breaking off under the keys. Keys show noticeable wear (which affects typing because it's now uneven on the keyboard). Letters are wearing off. Impossible to keep clean. It's a beautiful keyboard and was a great keyboard for about 10 months. If you don't want to replace your keyboard every year, don't buy this one. Held up terribly.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello wbrabbit,

      Thank you for your thorough review on your keyboard. We are sorry to hear that the keys are showing noticeable wear. Your feedback is incredibly valuable as we build current and future products. If you have any other questions, feel free to visit the support page for your product.

      Best regards,
      Wendy C.

      For further assistance, you can contact Dell directly with the information below Chat or Call:
      https://bit.ly/DellSupportTeam.
      Phone number to Dell: 1-800-264-9896. Dell

  • Rated 2 out of 5 stars

    Reliable, but too expensive for what you get.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't turn off the light without using the Function Key and F5. No one button for it or it's always on. You have to use the Alienware app to change the colors. The options for specific titles and games aren't extensive. It's better than the pile of garbage Logitech I had in terms of reliability but considering the price, the features I listed as missing above should be there.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      darkrepast,

      Thanks for your feedback on your new Alienware keyboard. At Dell we are always striving to make improvements to future products and we value feedback like yours. If you have any questions about your keyboard you can check our Product Support Page here: https://dell.to/2W1cLxn.

      Best,
      Bryan@Dell

      If you require further assistance, you can contact Dell directly with the information below
      Chat or Call:
      https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896 Dell

  • Rated 3 out of 5 stars

    Not my favorite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OS is hard to work and I wasn’t a large fan of the low profile buttons.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Buyer117,

      Thank you for your review. We really do appreciate your feedback and will use it to help improve our current and future products. If you come across any further questions, issues, or concerns, please use the information below to contact Dell Support at your earliest convenience.

      Best regards,
      Wendy C.

      For further assistance, you can contact Dell directly with the information below Chat or Call:
      https://bit.ly/DellSupportTeam.
      Phone number to Dell: 1-800-264-9896. Dell

  • Rated 3 out of 5 stars

    Sticking Keys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keys continuously kept sticking. Had to return it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unimpressive for the price, should be wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this should be wireless, shame they don't offer. It's stylish but the low rise key feels is not great.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hey There DanielM,
      We value your feedback and want to thank you for taking the time to leave a review of your Alienware wired mechanical keyboard. We are sorry to hear that you are not completely satisfied with the feel of your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
      If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Summer@Dell Dell

  • Rated 3 out of 5 stars

    Great keyboard

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More like laptop keys than gaming. Not mechanical.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Lockit1425,

      Thanks for your feedback on your Alienware keyboard. If you have questions about your keyboard you can check our Product Support Page here: https://dell.to/2W1cLxn.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 2 out of 5 stars

    Looks like quality, feels like not quality...

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All looks, horrible key stroke feel. Get a Razor or Logitech instead for the money.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello OnlineSlacker,
      Thank you for taking the time to leave a review of your Alienware Full Size Wired Mechanical Keyboard. We are sorry to hear that you are not completely satisfied with your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
      If you need further assistance, we recommend using the toll-free number or chat link below to reach a member of our Dell Support Team.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Summer@Dell Dell

  • Rated 4 out of 5 stars

    Good keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like it so far I only had it a few days looks nice and isn’t as loud as other gaming keyboards I would wait till it goes on sale $150 is a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quite and sleek

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons keel smooth and auite when typing. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Never owned a linear keyboard before this.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With little to no experience with different keyboards, I did my research and found that linear keyboards like this would be up my alley. Boy was I right. Feels smooth just while I'm gaming but also if I need to type something up. Everything feels effortless and for me not hearing the clicks of every key stroke is bliss to my ears. The lighting and and aesthetic of this keyboard are just a bonus. All in all very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Key feel, Rgb lighting
    Cons mentioned:
    Palm rest
    Tech Insider Network Member

    Rated 4 out of 5 stars

    A solid keyboard

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As mechanical keyboards go, this is a decent entry. It's not as loud as others and the keypress is relatively comfortable...perhaps a bit softer than one might expect. There's still the *clackity-clack* that mechanical keyboards are known for, but this one is more muted. The color displays are fun and cute; however in the end it feels a bit gimmicky. I do like the way the software allows you to pick separate colors for the different key zones, and it's nice that you can cycle through animated color sets from the function key. The big volume scroll bar is fantastic! It's conveniently placed, easy to access and works well. The keys, themselves, are raised, and there's no typical key well (where crumbs and such can get trapped in). The keys can be removed and underneath you'll see some pretty good covering to protect the keyswitch mechanisms. This was well-designed. The only real problem I have is that this keyboard would serve well to have a palm rest go with it. By itself, I found the angle to be slightly uncomfortable - and extending the elevation feet put it at an angle that I doubt would be healthy for continuous use. Other than that, the keyboard performs as well as expected and playing FPS games with it was enjoyable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Keyboard

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very complicated to setup with my computer as it seems it is only compatible with a dell in order to get all the RGB lighting benefits. The tactile feel of the keyboard is not good at all either. The keyboard is very pretty though.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear Mona,

      We appreciate you taking the time to leave us your valued feedback. We apologize for the trouble you have had with setting up your Alienware Wired Mechanical Keyboard. I have provided a link below to the Drivers and Downloads page for this keyboard so you can download the drivers need to help use the lighting features of this keyboard.

      If you require further assistance, you can contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell 1-800-624-9896

      Best,
      Ashley@Dell

      Drivers and Downloads Page: https://dell.to/3jWqdPT Dell

  • Rated 1 out of 5 stars

    Keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a week, pretty expensive keyboard for only a weeks worth of use

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear MyrandaW,
      We value your feedback and want to thank you for taking the time to leave a review of your Alienware gaming keyboard. We are sorry to hear that you are experiencing an issue with your device not working properly. We have noted the details of your statement and will use them to improve current and future products. Below I have provided a troubleshooting link to help resolve your issue.
      Keyboard Troubleshooting Link: https://dell.to/3huBztr
      If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Summer@Dell Dell

  • Rated 1 out of 5 stars

    For the price I was expecting more DO NOT BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one if the worse keyboards I ever had it claims it’s mechanical but feels nothing of the sort I immediately returned it Don’t buy it’s has the same quality as a cheap 20$ onn keyboard

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Looks good, breaks Easily

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Cheaply made. W key broke and cannot get a replacement. Do not recommend for serious gamers or any gamer for that matter.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi Yamamax54,

      Thank you for taking the time to leave us your valued feedback. We sincerely apologize for the issues you have had with your Alienware Full-size Wired Mechanical Low Profile Red Switch Gaming Keyboard. This is certainly not what we like to hear from our loyal customers. We would recommend reaching out to our support team at your earliest convenience for further guidance.

      You can contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell 1-800-624-9896

      Best,
      Ashley@Dell Dell

  • Pros mentioned:
    Key feel, Keyboard quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Solidly built, requires software for management

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came without any instructions, which I do not think that they were missing, it just had a card thanking me for a smart purchase. Yeah, I feel special already. But still was clueless in the beginning on how to take advantage of its features. More about it later. The keyboard has the quality built. The keys lighting adjustment requires the Alienware Command Center software, where you can customize it in the FX section. But if you use the same keyboard on multiple computers this creates a problem because once you switch the keyboard to another computer the lighting feature goes away. Additionally the secondary symbols on the keys (like $ on 4) are not well lit, they appear much dimmer than the primary characters. Even when holding the Shift key in order to select them does not make them any brighter. The high adjustment comes in two levels. You have the ability to lock in the FN key. There is a sound mute button and the sound volume level is adjusted by the scroller on the top right side. It takes at least ten scrolling attempts to go from zero to 100%. You can assign macros to the keys through the Alienware software, including your own custom macros. Keyboard offers an USB port for further expansion. This is a hardwired keyboard as expected, no surprise here though the USB end with two USBs on its end. The keys require very little travel in order to generate an effect on the screen (typing a character or sending a command in the game). As the result you can barely touch it in order to get action out of it, there is no need to push to the bottom of the travel and generate the click sound. This might at first feel unintuitive for some as you can generate action without feeling any feedback from the key if you just barely touch it and it does what is being asked for. In terms of playing a game where quick action is required I think this is great that the keys are so sensitive and act so quickly, it just may take some time to adjust that you can get the result so quickly without hearing the key click or feeling the pressure when it hits the bottom of the travel path. Overall it is a very solidly built keyboard, great quality, with focus on gamers, enormous customization features in terms of lighting, custom shortcuts and special macros, which can make a big difference in some situations.

    I would recommend this to a friend
  • Pros mentioned:
    Key feel, Rgb lighting, Volume control
    Tech Insider Network Member

    Rated 4 out of 5 stars

    A nice keyboard

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AWM510K matches the design scheme of my Alienware R9 Aurora Lunar Light. This keyboard can be used on any other computer with a USB port, but its features make more sense as an accessory for the R9 Aurora. The low-profile keys have a nice feel to them, with a quick response time, and they are pretty quiet. This is my first gaming keyboard with Cherry MX switches, and they feel great. It has customizable color selection and lighting effects, even per key, through Alienware Command Center. Handy design for volume control, some built-in FN shortcuts, but lacking a shortcut for sleep mode

    I would recommend this to a friend
  • Pros mentioned:
    Key feel, Rgb lighting
    Cons mentioned:
    Usb ports
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great gaming keyboard

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer review of free product. This is my first mechanical keyboard. It was a bit of a learning curve to familiarize myself with all of the features. I really like the response and feel. Backlit keyboards are the way to go, especially in low light environments. Two USB ports are required. Only a concern if you have limited USB ports available. Works very well for gaming and non-gaming. Recommended. Pros: lighting is awesome solid and durable responsive Cons: small keys (too easy to hit multiple keys at the same time)

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Rgb lighting

    Rated 5 out of 5 stars

    One of the best, but isn't clicky and tactile =(

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this like it was a no-brainer because I love the Cherry MX mechanical keyboard on the X17 R1 that I have. This keybaord is by far the most solid-built, attractive, well-lit RGB keyboard I've ever used. The kickstands can bring it up much higher than most gaming keyboards I've used in the past. One thing I will mention, it doesn't have the clicky tactile feel I really expected, which I do have from my X17 keyboard. It's more mushy, and honestly more like my non-mechanical Razer keyboard. That aside, I still love this thing. I'll adjust. If they come out with something that feels more like the clicky X17 though, I'll switch in a heartbeat. It also has a usb port for convenient plug in, which explains the forked usb cables that it has, which at first left me gobsmacked. Very neat addition.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really bad keyboard would not recommend this for even my kids.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello KevinM,

      Thank you for your review. We are sorry to hear that your gaming keyboard is not meeting your expectations. We are happy to help with any issue but would need more information. Please feel free to visit the Support Page of your product.

      Best regards,
      Wendy C.

      For further assistance, you can contact Dell directly with the information below Chat or Call:
      https://bit.ly/DellSupportTeam.
      Phone number to Dell: 1-800-264-9896. Dell