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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 70 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers express satisfaction with the gaming desktop's performance, ease of use, and fast boot times due to the solid-state drive. The crisp graphics and high frame rates in games are also frequently praised. However, a significant number of customers point out that the fans can be quite noisy during operation. Overall, the system is considered a powerful machine for gaming, but the fan noise is a notable drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 70 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    So far, so good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instant/near-instant start up Handles PUBG while streaming on OBS.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an AIO what a difference. this thing is lightning fast.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs fast, plays games well, but my only complaint is how loud the fan is.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Gift for teenager

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this Desktop. States it runs fast with fast downloads

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Powerful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance, Highly recommended..................

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 3 out of 5 stars

    Pretty good PC for beginner gamers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does get quite loud, so you will need to make sure to uninstall the default alienware command center as it causes the fans to rev VERY loud.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Teol33,

      We're glad that you found a way to keep your fans operating at a lower speed. If you want to try to update the BIOS on your computer in order to keep the fan noise at a minimum you can follow these steps: An out-of-date BIOS can cause loud fan noises by having an outdated temperature table for the system. Refer to update BIOS and follow the instructions to update the BIOS on your computer. You can also follow up with our Technical Support Team here - 1-800-624-9896.

      You can read the full article here - http://dell.to/2ENlXfz.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Fast Desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this desktop , its fast but its loud ......

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    very fast

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast high quality at a good price excellent service

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 3 out of 5 stars

    To loud

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this PC, runs good but the fan it's loud and annoying, contacted sell sales to upgrade to water cooling, guess what, they don't have the parts.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 1 out of 5 stars

    Video Card Failure

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video card in this system continues to supply an output display randomly between different games. The fans will kick on and roar and then the computer will maybe restart. I have tried everything from uninstalling and reinstalling the video drivers (both in safe mode), updating the bios, updating alienware command center, testing different outlets/Surge protectors to ensure the power supply was getting enough juice. I even contacted alienware themselves and they wanted me to send the system in. I only had this system for 10 days and been troubleshooting the issues for 8 of those days. DO NOT PURCHASE!!!

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Jishuer,

      We're very sorry to hear about the trouble that you've had with your Alienware Desktop so far. If you haven't tried already, you can reach out to our Alienware Support Team via Email - [email protected]. Please use your username from this review as the subject line for your Email.

      If you have any questions you'd like to troubleshoot on your own, you can view our Product Support Page here: https://dell.to/2ZlWhzk.

      We would also like to let you know that in early September 2019 a BIOS update was released that should help with the fan noise that you're experiencing. Here's a link to where you can update the BIOS on your computer from: https://dell.to/2kq8a9f.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great prebuilt for the price, cant go wrong here everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, smart and beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had it long, but truly appreciate the speed and ability to perform every function perfectly, and very quietly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome gaming computer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this one for my husband and he totally loves it!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good pc overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PC is good my only issue is the stock cpu cooler.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having a computer blow up on me due to age, this was a nice replacement. I've really enjoyed it thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got for 450 bucks, amazing value!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It needed a new PSU and cooler though, too bad I only discovered that after it was destroyed in a fire!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this computer and would recommend it to anyone that likes speed and great gaming qualities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son asked for this for Christmas! He is very pleased with it and said it is well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alienware pc

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, have had it a year and not one concern. Updates helped with the fan noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's my son's gaming system and I haven't heard anything from him so I guess it's good.

    I would recommend this to a friend
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