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Customer Ratings & Reviews

Your price for this item is $1,614.99
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The comparable value price is $1,899.99

Customer reviews

Rating 4.3 out of 5 stars with 406 reviews

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Rating by feature

  • Battery Life

    Rating 3.2 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the m15 R3's performance, graphics capabilities, build quality, refresh rate, and screen quality. However, negative feedback frequently centers on the battery life, heat generation, and the inability to upgrade the RAM. The loud fan noise during operation is also a recurring concern for some users. While some users note high temperatures, others find the overall gaming experience positive despite this.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 406 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Goid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The top of gaming laptops fast fun and quick you can do all these things you need to do on this piece of equipment

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Killer Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is super fast, I’m surprised it stays as cool as it does. Handles all my steam games with zero issues and is great for Blizzard games as well. Definitely worth the price.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Performance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with the laptop, I recommend getting an extra nvme for the storage and getting a stand for the heat. It can get over 95 degrees if u play with the laptop on the desk directly

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Totally worth the money !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loves this gaming laptop! High quality design and specs are really impressive and the price appears to be fair for this level of quality - no issues so far !

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Alienware Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been wanting an updated gaming laptop and this fit the bill without breaking the bank. It's fast with great battery life and meets all my gaming needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop, buy the AW27 inch monitor too

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic computer, well worth my money! I have had friends with higher end alienware laptops who continually get bluescreen during FPS gameplay and so far this one has only had that happen 3-4 times in roughly a year of ownership. Can consistently get 100-150 frames per second depending on gameplay quality. Definitely worth the money if you plan to play a lot. I recommend buying a quality monitor to accompany the laptop though as the screen size means you will have to be a little closer if you want to play well. 15 inches only cuts it in one area of life... and this aint it:)

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one awesome rig.more than enough to run any game I want to play and the Quest 2 VR. The ability to control the cooling system is a big plus although rarely needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I searching the best laptop to work and play, and this one don't disappoint me, I can be better on my job with this new processor and the screen when I am playing its awesome.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good gaming laptop, poor battery

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is my first gaming laptop and I'm so happy for the purchase, the baddest think is the poor battery time, consider to travel with the charger.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the revised model. Works great as both as a gaming laptop and video editing laptop. I have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Good deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well built. Easy to use. I do t find it that heavy. And looks really nice all lit up. Nice touch with the Alienware head on the top to light up as well.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    Awesome Gaming Machine!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing a 4 year old MSI Laptop & I am really liking it. You can add 1 more SSD hard drives. The only downfall is the soldered memory, no upgrades there.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great computer, great build quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied with this purchase! I was in the market for a mid/high-end gaming laptop and I did a lot of research before deciding on this specific model.

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Great gaming laptop!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gaming laptop is absolutely great. I really like the FPS 300hz, which makes the gaming experience very smooth! Cheers!

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Portable!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is portable for sure, extremely light weight but it’s keyboard is sort of “squished together” so to speak. Also no number pad, laptop definitely needs a cooling pad, can get a little hot, also purchasing a separate keyboard is highly recommended when gaming, keys are too small and too close together. Other than that LOVE THIS LAPTOP

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      AllBline,

      Thanks for your review and we're happy to hear that you are finding ways to make your laptop work for you. We'd recommend the following tips to help your computer's temperature in the future:

      • To tune your system, go to Alienware Command Center and select out of 4 different thermal profiles that will help you manage system temperatures as well as performance output to your preference. These include Cool, Quiet, Balanced, and Performance thermal profiles.

      • Our Alienware m15 follows 8th and 9th generation Intel performance design guidelines, which can lead CPU temperatures to reach 100°C to output top in-game performance.

      • We fully warrant the product under these conditions. If you see CPU temperatures rising beyond 100°C on Alienware Command Center, please contact support and they will take care of your issue - https://dell.to/2Inbc8F.

      You can view additional information on this site: https://dell.to/2IIhqjJ.

      If you have additional concerns you can follow up with our Alienware Support Team here: https://dell.to/2Inbc8F.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery life isn't good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is amazing though I wish it can have better battery life.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 4 out of 5 stars

    great camara

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice screem vivid colors and great camara for gamers

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Product and service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is excellent, Process is fast, product is excellent, the laptop is more than i have expected and the promotion discount is irresistible.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    a legend laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good performance laptop both the cpu and gpu. just too easy to collect dust. if there's no need of mobility, the desktop version would be a better choice.

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Green gaming laptop with high resolution and refreshment rate

    I would recommend this to a friend
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