Black Friday is hereAlso, shop the 24-Hour Flash Sale.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $1,614.99
Clearance
The comparable value price is $1,899.99

Customer reviews

Rating 4.3 out of 5 stars with 406 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.2 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the m15 R3's performance, graphics capabilities, build quality, refresh rate, and screen quality. However, negative feedback frequently centers on the battery life, heat generation, and the inability to upgrade the RAM. The loud fan noise during operation is also a recurring concern for some users. While some users note high temperatures, others find the overall gaming experience positive despite this.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 406 reviews
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Total wagon

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect except it runs hot. Undervolt and underclock the CPU and you are golden. Look for tutorials on youtube for this model. Got it on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy AWCC

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and got it at a great price. Only giving four stars because the built in software (Alienware Command Center) is a big hit or miss. I only had the laptop for a couple of hours then the command center wasn't opening properly, long story short I had to reset the computer but no problems since then.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    all good, except the battery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only thing that don't like me, is the battery, just 2 hours of normal use

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for over a year and no problems at all. Use it for college video game courses and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, very fast, and you customize the keyboard lights as you wish. Played 4 different games including COD and never had any problems

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Alienware

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase - Fast and handles all my photoshop and gaming needs. Only miss is that it's not a touch screen for my drawing.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    very nice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cool laptop. short battery but idc. I got this for only 1200 open box satisfactory but it was actually brand new. Quite a steal.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Gaming computer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice display and it has a nice look. The performance is amazing but the battery life sucks.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great PC

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer runs smooth and the picture quality is amazing. Runs multiple tabs seamlessly, and great for gaming all around.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fast product

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and good quality, the games run without any problems. Use Autocad in this machine have not problem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great piece of electronics

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. i use it everyday to play my favorite pc games

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer fun for the fam.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas present for my husband. Which came in very handy since he was having a problem with his computer at work. Talk about a gift that just keeps on giving. Work and play. AGAIN Best Buy one of the best stores to buy from.family. He wouldn't recommend just yet because he still playing with it to see how much he likes it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    M15R3

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Plays all my games High graphics. Great sound and ease of set up and works very well for what I bought it for.

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    A very nice screen

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    300 hz screen is awesome. 2070 super handles high graphics settings very well. Per key backlit keyboard is nice to look at.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice for mid level gaming.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box it came in was great and the feel of the laptop is spectacular. Setup was quick and easy. The laptop is much lighter than previous iterations of the alienware laptops. Fans have different profile that you can choose depending on what you're planning to do such as browsing on the laptop (quiet) to gaming (performance mode. The ssd is small but you can always buy a 2tb ssd to supplement the smaller ssd. The screen is bright and nice with some good color gamut.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Gaming laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alien ware does so good product the computer works very well the graphics looks good I would recommend to my friends and family

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery Life

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great except very poor battery life.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality m

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very pleasing!! The screen is great, the response time is very low at 3ms. Smooth gameplay on high graphics. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super good, nice computer and accessories, full faster and good graphic. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fan design and how the screen looks. The size is a bonus. It’s a great computer.

    I would recommend this to a friend
Sponsored