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Customer Ratings & Reviews

Your price for this item is $1,614.99
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Customer reviews

Rating 4.3 out of 5 stars with 406 reviews

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Rating by feature

  • Battery Life

    Rating 3.2 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the m15 R3's performance, graphics capabilities, build quality, refresh rate, and screen quality. However, negative feedback frequently centers on the battery life, heat generation, and the inability to upgrade the RAM. The loud fan noise during operation is also a recurring concern for some users. While some users note high temperatures, others find the overall gaming experience positive despite this.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 406 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Smooth device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great for gaming and everyday use. Runs as smooth as butter

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was fine. I like the speed of its processor and the materials

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good........................................................

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Hooked on Alienware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is beast and is able to handle everything I throw at it.

    I would recommend this to a friend
  • Cons mentioned:
    Thermals

    Rated 5 out of 5 stars

    Solid laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, if you keep thermals down. But a cooling pad to go with it

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 3 out of 5 stars

    not enough for what you pay for.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is terrible. No real theatrical sound that you would get from most computers especially gaming PC. Not enough memory only good enough for like 2 games. does like to freeze and randomly shutoff

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello JIMBONES,

      We are sorry to hear that the sound system of your m15 did not quite meet expectations. As the system features Waves Maxx® Audio, you should be able to open the pre-installed application and adjust your audio profile to suit your preferences.

      Best Regards,
      Anthony P. Dell

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best laptops I’ve ever used, super fast and slick

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for the best laptop and found it! Best purchase of 2020

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer degsin

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Allienware game laptop computer gave kids interested and learn process. Helping our family to support kids need after school time. To complete to teach with fun , learn from game process. We like computer. As the best buy gave us the good customer service in mountain view shop manager swich helped to bought Allienware computer. Your help made easy for customer.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, The only thing that should be better is the battery.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, design is good. Had it for a week but loving it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect for gaming

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, fast and very good for gaming ! Reccomend ir!

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Alienware or nothing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright computer had to return because i wanted the 144hz model

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Alien

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good laptop but can get quite hot! But very fast!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Alienware laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for games! I would buy the next model for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good brand but a so expensive. Easy to use, stronger laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great PC - FAST and solidly built

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smoking fast PC. solid construction and looks great too!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Laptop! Very powerful and slick

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is great and the speed is insane! I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good Gaming Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid, excellent performance and fair price. Recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Alienware laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Alienware laptop stopped working after 13 years and I needed a laptop asap. I was hesitant getting a prepackaged one, but this one is great! The fx are great and make the keyboard colors fully customizable. So far it’s played every game I’ve thrown at it and it’s just the right size to take to work with me. (Works great for work things too)

    I would recommend this to a friend