Customer Ratings & Reviews
- Model:
- AWM15-7593BLK-PUS
- SKU:
- 6409409
Rating by feature
- Battery Life
Rating 3.2 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the m15 R3's performance, graphics capabilities, build quality, refresh rate, and screen quality. However, negative feedback frequently centers on the battery life, heat generation, and the inability to upgrade the RAM. The loud fan noise during operation is also a recurring concern for some users. While some users note high temperatures, others find the overall gaming experience positive despite this.
This summary was generated by AI based on customer reviews.
Awesome laptop!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A+. The 300hz display is something to behold. Too bad no games can really reach that with just a 2070s, but this thing will last you for years.
I would recommend this to a friendNice laptop!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the not too serious online gamer! Only been a month but no issues this far. Love the custom lighting of the keyboard.
I would recommend this to a friendNice computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice computer, it does look really nice too, lights on the back, keyboard, etc. It does have a nice configuration the only reason I gave 3 stars is that the finish on the top of the keyboard was really offset, for a computer at this price I can not accept any defect on the finish so I returned the product.
No, I would not recommend this to a friendLaptop for gaming
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive but great gaming laptop. Bought this for my kid.
I would recommend this to a friendGreat laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoyed the laptop, the graphics are amazing! Would defend recommend
I would recommend this to a friendComputer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer was a very good purchase for the price. The salesman was very knowledgeable in the product. Made the purchase easy.
I would recommend this to a friendMy favorite laptop in 15 years
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent optimization, excellent video quality, exactly what I hoped for. The customer service at the store was also incredible
I would recommend this to a friend13inch gaming laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alienware makes nice and easy to use gaming laptop. the screen size is a bit small for my liking. the price is a bit expensive.
I would recommend this to a friendGreat Computer For The Price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my sister and she absolutely loves it can’t be more satisfied than that!
I would recommend this to a friendDistrict Buyer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy worked with us on getting our products for the price we needed. Our rep was very proactive with our account.
I would recommend this to a friend- Cons mentioned:Battery life
Not worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The graphics weren't as good as I was expecting. Keyboard was shot in less than a year. Very disappointed in this laptop for the amount I paid. The battery also died within an hour unplugged.
No, I would not recommend this to a friend Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a foldable laptop with a screen and battery.
I would recommend this to a friendGreat laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pc laptop for gaming, we purchased for our son schoolwork and we found this laptop and added this protection plan.
I would recommend this to a friendGreat laptop for gaming!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. My 16 year old is in Heaven, great for gaming and he plays all the latest stuff teens are playing.
I would recommend this to a friendLove my laptop
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for gaming and office work. I have play a lot of games including Microsoft Flight simulator
I would recommend this to a friendGreat Thermals
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great performing laptop and thermals are a solid upgrade over the m2. Absolutely recommend as long as its on sale
I would recommend this to a friendAlienware has done it again
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Alienware M15 R3 Gaming Laptop. Sounds great, looks great, I will have it for years to come
I would recommend this to a friendAlienware laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the product. Had tge geek squad set it up happy with job they did good customer service
I would recommend this to a friendAlienware Owner for Years... now a MacBook owner
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop was great, at first... and then it started to glitch and crash on me when doing simple PhotoShop designs. Overall, I was torn between a MacBook Pro and this Alienware... and I returned this and got the Mac. Good choice made there.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello dgarwood,
Thank you for your review. We are sorry about the trouble you have encountered with the performance of your Alienware. To make sure we can help in the future, we usually suggest updating the BIOS using the Alienware Update application that came pre-installed with the system. With the latest firmware installed, you should expect the most stable up-to-date experience.
Here is the link to the full article to assist with performance issue: https://dell.to/3jgQlm6.
Best regards,
Wendy C.
For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Awesome laptop
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing laptop! This is my second Alienware laptop replacing my 10 year old m14x. Great investment.
I would recommend this to a friend