Customer Ratings & Reviews

Good very good pc very Quality 4070 i9 intel 14900hx

This laptop is SUPER POWERFUL. It doesnt cost as much as other high end laptops but still gives the HIGHEST performance. I haven’t had any FPS drops gaming with this laptop. I always get absolute perfect FPS gaming. I would definitely recommend this laptop. It is absolutely amazing.

Very responsive. Great buy on sale. Well built. So far so good.

Love it been working great. A few days after I got it the fan one the left side wouldn't come on but I went to the site and they sent a tech out a few days later and fixed it haven't had problems since .

Great laptop but it won’t play call of duty 6 on steam. Says GPU isn’t powerful enough. It is loud but I can’t expect a gaming laptop to be quiet and work effectively. I would buy again

The machine is a Beast. But the issue is the heating. It tends to reach higher 80s - 90s with any type of game. Also, there are multiple more affordable laptops for this price range

My son needed a good laptop for his sound production and gaming. This was able to do both. We had some issues with the sound production software but we got that resolved pretty fast. It's been great so far and he loves it.

Powerful everything needed in a laptop and more faster than our home PC all around amazing 100% suggested to anyone who wants a laptop that runs above and beyond no lag no nothing when it comes to slowing down this thing is fast and amazing Alienware one above and beyond Thank you Best Buy

Great gaming laptop. I was able to set up what I wanted and was up and running within a few hours. Memory was quick and snappy and despite running several applications simultaneously, I don't think I seriously taxed the processor at any point. Great product.

I really like this computer, definitely an upgrade from my previous one! Great visual display and processing speed. Works great for my school and entertainment needs! Would be nice if some of the automatic mode features could be controllers manually instead of being by default.

very cool laptop, all modern games run on maximum settings without problems, if you turn on turbo mode it will be very loud, I warn you, but if you turn on the kkonom mode there will be no sound, incredibly quiet, suitable for studying as well as for games

Daughter got this and did like it but she kept getting issues when shutting down it wouldn't shut down because it said other progams were still running. Didn't see anything in Task Manager so maybe a Windows issue or Dell software not sure. So it went back and got the HP Spectre which she loves. I can't say this is a totally bad laptop because other then the shutting down, it did everything else just fine. May have been a Windows issues, we know how many of those are out there. Can I please win the $400 for this review.....I've done lots of honest reviews....

Best laptop I’ve had, couldn’t go wrong with this thing. It can handle anything from gaming to music production. It’s a beast

I have never had a gaming laptop that dishes performance and cooling capabilities like this laptop! Phenomenal design with high quality parts. I can run warzone at 180 fps 1440 with no issues and the laptop stays cool to the touch.

This is a great laptop, particularly when on sale. Excellent build quality, awesome performance. Fan sound and battery life I'm still working on, but overall, a great unit for the price!

This laptop has been a gem since I bought it. At first it would over heat easy, but being a gaming computer all I had to do was adjust a few settings and it’s perfect.

As a console gamer this is my first gaming laptop but it is everything I had hoped it would be. Will suit my needs perfectly. High quality at a reasonable price.

I like the size and the power behind it. Awesome machine for the price. I also like the fact that its upgradeable.

I have owned this Alienware m16 R2 for approximately two years, and unfortunately, it has been one of the most frustrating computers I have ever owned. Since I purchased it, the laptop has consistently overheated while gaming. This is not an issue with one particular game or an unusually demanding title. I have tried more than a dozen different games, and the result is consistently the same: the computer gets extremely hot and eventually the game crashes with an error. I have spent an unreasonable amount of time trying to troubleshoot a premium gaming laptop that should simply work. Over the past two years, I have uninstalled and reinstalled games, updated the BIOS, updated and reinstalled drivers, changed graphics settings, updated the operating system, and tried numerous other troubleshooting steps. Nothing has solved the problem. What concerns me most is that the laptop runs remarkably hot even when virtually nothing is running. Under an actual gaming load, the heat and fan noise become substantial, followed eventually by another crash. At this point, the issue has persisted across enough games, software updates, drivers, and troubleshooting attempts that I have very little reason to believe this is a software problem. For a laptop marketed specifically as a high-performance gaming machine, reliable gaming should be the bare minimum. An RTX 4070 and Core Ultra 9 mean very little if the computer cannot maintain stable operation while actually playing games. I gave this machine every opportunity to work properly and spent two years trying to resolve the problem before writing this review. I wish I had returned it when the problems first appeared. Based on my experience, I cannot recommend the Alienware m16 R2. If you are considering spending this much money on a gaming laptop, I would strongly suggest looking elsewhere.

I like the product with great features. I have heating issue, but with the help of coolling pad it will sort the issue.