Customer Ratings & Reviews
- Model:
- AWm16R-9487BLK-PUS
- SKU:
- 6576922
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the m16 R2 16" Gaming Laptop highly for its fast and responsive overall performance and impressive speed, with some appreciating its portability and decent battery life. The sleek and modern design and lighted keyboard are also well-received. However, some customers have concerns about the noise level of the fan and the laptop's heat dissipation, while a few find it slightly heavier than expected and have experienced connectivity issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Amazing gaming laptop! 5 stars!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This gaming laptop is perfect for my son! The graphics on this laptop are absolutely amazing & it runs so smooth on games. Highly recommend this gaming laptop! 5 stars!!
I would recommend this to a friend Very good overall laptop.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer was great out of the box. I was able to upgrade it and add more storage and RAM easily.
I would recommend this to a friendBest laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop. It’s super fast incompatible with most of the high-end games. I see this laptop struck only very few times with the high gaming.
I would recommend this to a friendexcellent laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had it for a year now and it hasn't given me any problems. I use a cooling pad with it, but it's very good. I do live streams and play some games like BF6, R6, and Arc Raiders, and it doesn't cause any problems.
I would recommend this to a friend- Cons mentioned:Heat dissipation, Noise level
Problems
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first problem is the proformance my older laptop run better then it and just by going off of numbers thebilder one is a down grade of course i know nothing about computer parts buts anyways this thing CAN run left 4 dead 2 but it will start to lag fast like not constantly but like every minute and the reviews talking about the fan on the m16 r2 weren’t joking i expected it to be loud but not this loud and it does run hot but a plus is it only gets hot on the bottom so your not buring yoir finger tips on thisnone like my old one now the cpu on thos one as you can tell is a intel 9 ultra which that might be the problem since its not intel i9 which is more raw power but the 13th and 14th gen of intel cpus have been causeing games to crash but no reports of damage now the amd ryzen 7000 series has a chance of damaging the mother board from what ive gathered searching around on the internet and seriously i wouldn’t recommend this unless is 80%off of the original price and it should have a permanent discount because of its 14th gen intel cpu for more info on that look at someordinarygamers YouTube video on intel of course google around to find info
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Valued Customer,
Thank you for taking the time to us your review. We sincerely apologize for the trouble you have encountered with your Alienware m16 R2 Gaming Laptop. We can assure you that Dell takes pride in manufacturing quality products. This is certainly not the experience we like to hear from our valued customers, or the type of product Dell intends to deliver.
We continually aim to improve, and reviews such as yours are instrumental in developing products that our customers adore. Rest assured, your feedback will be conveyed to our quality team for potential incorporation into future product improvements.
There are a number of ways to help improve the performance of your computer if it is running slower than you expected it to. We'd recommend the following steps to help improve your computer's overall performance and speed:
1. Restart your computer regularly.
2. Run the automated tools provided in the SupportAssist Tool.
3. Run a complete hardware diagnostic test.
4. Scan your computer for malware.
5. Restore your Dell computer using Windows System Restore.
6. Reinstall Microsoft Windows.
You can read the full steps associated with each of these recommendations here: https://dell.to/3n29QjE.
We would also love the opportunity to help you but will need a little more information. Please take a moment to call or chat to speak with a Dell representative at your earliest convenience using the information provided below so that we can help you resolve the issue to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell, 1-800-624-9896
Best,
Minhaj@Dell
Alienware Gaming Laptop for photo/video editing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, perfect for my photo and video editing needs, good set up, lighted keyboard, which I like.
I would recommend this to a friend- Pros mentioned:Overall performance
Great Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is very good for only having the 32 gigs and 4070RTX. Its great at doing what it does and plays almost all games on ultra. Amazing job alienware.
I would recommend this to a friend - Cons mentioned:Heat dissipation
Good computer so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problems with this computer ... However, I suggest you buy a good fan
I would recommend this to a friend - Pros mentioned:Battery life
Amazing product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely Great product!!! Great battery life, crystal clear graphics!!!
I would recommend this to a friend - Pros mentioned:Overall performance
Great laptop
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop! Fast, dependable, cool aesthetic features, high performance gaming machine.
I would recommend this to a friend - Pros mentioned:Overall performance
Graphics Beast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop, fast, responsive. i would recommend for anyone who is on the move
I would recommend this to a friend Great
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!! The laptop performs very well with different types of games, and the image quality is amazing
I would recommend this to a friendGood for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I’ve had very good performance with this laptop, it does what I need it to, and it can handle a lot. Other than the fact I need to bring it in to get it looked at, it’s met needs well.
I would recommend this to a friend- Pros mentioned:Overall performance
Recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine. Looks great and performs very well for both office work and gaming.
I would recommend this to a friend - Pros mentioned:Overall performance
Good pick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop to do some work and game on the 4070 is a pretty good gpu just wish I bought the 4080 tho
I would recommend this to a friend Will update
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just picked it up, will update in a month. Bestbuy took 2 weeks more than the promissed delivery date
I would recommend this to a friend- Pros mentioned:Overall performance
Worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must buy! Worth it every penny. Games are really good in this laptop
I would recommend this to a friend shopping experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very good computer , amazing value for money. good and courtesy support and service.
I would recommend this to a friend- Pros mentioned:Speed
Very clean laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clean feel to the laptop, highly customizable lighting, and lightning fast. I'd say I'm a happy camper!
I would recommend this to a friend Good laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its been a good purchase had to make small changes to improve it however like RAM and memory size for what I needed.
I would recommend this to a friend