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Customer Ratings & Reviews

Your price for this item is $1,519.99
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The comparable value price is $1,899.99

Customer reviews

Rating 4.4 out of 5 stars with 487 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the amazing performance and build quality of the m16 R2 gaming laptop, along with its upgradable RAM and fast speed. However, some users have noted concerns regarding fan noise and battery life. Additionally, some customers feel the screen brightness could be improved, and a few have mentioned the laptop's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 487 reviews
  • Pros mentioned:
    Ram, Speed

    Rated 5 out of 5 stars

    Alienware

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! It runs fast, has lots of memory and you can personalize color of keyboard and screen to fit your personality.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an open box-good, good gaming laptop, fan noise was a little loud when gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very Good Gaming Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly for what I need it to do. The resolution is amazing and no lag at all.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best Laptop You Will Find

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop I purchased after my first one broke, this is the nicest laptop I've ever used and even seen, the visual and performance of this laptop is one of a kind. The silver look with a 4070 RTX GPU in a laptop is unmatched. Preforms and looks good I would recommend this over any laptop you will find.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fantabulous!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it ! The only concern is you must have it plugged in at all times, in order for this lab top to work well, it because it doesn’t effectively run its best , without being plugged in to the wall . When playing a video game on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves the Alienware for playing his games. He plays it all the time and has not had any issues with anything. He is very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything you need for a gaming laptop. Looking for something in the middle for price and specs this is a good choice

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great Gaming Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, did not fit my specific needs, but an overall good computer all the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect laptop for anything!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works so well until now and also the price was worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Great Laptop for gaming!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several Alienware laptops and was wondering how the Core Ultra chip would handle gaming, it rocks! Yes, the fans are loud on performance mode but that’s what they are made to do and keep it cool, and it does. They added the Windows Hello feature to this model and it is built like a tank. This was a huge upgrade in my opinion from last years model, and I hope going forward they keep advancing this model, A++++

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome Computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is absolutely amazing! I have had this computer for over a year now, and I have had no issues with it whatsoever!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    You won't be disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I was looking for and more, would recommend, purchased as a replacement

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love it. Elegant, fast and modern look. Good price for this laptop as well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    AlienWare the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The beat laptop for gaming, i played Dota 2 reborn, Apex Legend and Metro exodus

    I would recommend this to a friend
  • Cons mentioned:
    Screen brightness

    Rated 4 out of 5 stars

    Dim screen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a very good and powerful laptop, the main problem i have is the screen is very dim (rated for 300 nit) and sometimes the laptop is limited by the cpu and ram configurations in modern titles. 100% recommended if on sale

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    ALIENWARE M16 R2 Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance is immediately noticeable, especially with the graphics. I also enjoy how easy it is to setup was and how many features are in the Alienware command center. You can change fan speed to 5 different presets or make a custom one. Also, the display is gorgeous in my room. I highly recommend this laptop, 10/10 for me.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Portability

    Rated 5 out of 5 stars

    A Must Have for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, this is a must have for gaming at home or on the go

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's loud but when playing with a headset you won't notice the noise. It's also pretty decent computer to run AI algorithms.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Top tier, top feeling.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels looks and performs premium, excellent purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    Great performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really enjoying this laptop. The gaming performance is outstanding. I can run most newer games at 1440p medium/high settings 60-80 fps. You can upgrade the ram and there's two SSD slots. The fit and finish is excellent. I have no overheating issues but I do run my fans at 100 percent. Purchased it on sale for 1,299.99

    I would recommend this to a friend