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Customer Ratings & Reviews

Your price for this item is $1,519.99
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The comparable value price is $1,899.99

Customer reviews

Rating 4.4 out of 5 stars with 487 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the amazing performance and build quality of the m16 R2 gaming laptop, along with its upgradable RAM and fast speed. However, some users have noted concerns regarding fan noise and battery life. Additionally, some customers feel the screen brightness could be improved, and a few have mentioned the laptop's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 487 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    M16R2 Alienware Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed is very good but there are little things that are annoying. The sound of the cooling fans are like being near Niagra Falls. At first it sounds nice but it gets so loud you can't concentrate. Cleaning this up and bios update was difficult.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just do it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop, great gaming preformance at a truly unbelievable price on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Aliens among us

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bomb, plays games better than my Desktop rig. Never have an issue with the battery life. The display is great and is some 16/10 setup. Surprised me out of the box

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine! Good quality, able to use for AutoCAD and other design software.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product at a great price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best gaming laptop I have ever used by far

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Alienware M16: A gaming powerhouse delivering unparalleled performance and stunning visuals. With its sleek design and cutting-edge technology, this laptop redefines gaming on the go. Immerse yourself in breathtaking graphics and lightning-fast speeds for an unrivaled gaming experience anywhere, anytime.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Gaming laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop perfect for gaming, runs Fortnite and other games flawlessly, definitely recommend

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Little loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the item to build a PC but it was a solid laptop only reason I didn’t love it love it was it was too loud

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Powerful and not an energy hog when not plugged in

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife bought me this as a gift and she used AI to research and let me tell ya what it paid off even on battery I can get about 2 hours of gaming before it’s about dead

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alienware A+++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic gaming laptop. Got a great deal on it as well. Only thing I would say is you def want to upgrade the RAM.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for just ablut everything, runs games and programs smoothly

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    Repairable and upgradable

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is running great, and I had it confirmed by Dell that the laptop is not component raid locked, so the original drive and RAM can be upgraded/swapped, which is a HUGE plus as that is the reason I avoided Alienware products for YEARS.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Excellent laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well for my needs. I gamed and the laptop did very well. The options on this laptop are top shelf. Everything works and i am very pleased. Best buy had it ready for me at the counter.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life
    Best Buy Employee

    Rated 5 out of 5 stars

    Alienware power

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very impressed with the power of the computer and the boot time, the rtx 4070 laptop gpu is very well paired with the 155H ultra 7. My only complaint is the battery life is subpar, but you would expect that in such a powerful laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Portability
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing machine

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great power and smaller design for portable gaming/editing on the go

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Fast and loud

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit for my son going off to college. It is great and powerful. Only issue is that it is too good and might inspire him to game instead of do his assignments. On the serious side, it does get pretty loud when he is pushing the processing speed.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fast and Furious

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what I expected in speed and video graphics, just wish the battery would last a little longer

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    M16 R2 review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The M16 R2 is a beast! It's got a powerful CPU and GPU, a super sharp 16-inch display, and it's built like a tank. It's perfect for gaming and getting work done, and it's got great cooling and a comfy keyboard. The battery life is pretty good, and it's got all the ports you need.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is really good and very capable I love it

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Great laptop for the price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs a little loud. But overall it’s a great laptop! We added one of those cooling laptop fans on the bottom of the laptop and it definitely helped! I would recommend getting one of those if you get this laptop.

    I would recommend this to a friend