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Customer Ratings & Reviews

Your price for this item is $1,519.99
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The comparable value price is $1,899.99

Customer reviews

Rating 4.4 out of 5 stars with 487 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the amazing performance and build quality of the m16 R2 gaming laptop, along with its upgradable RAM and fast speed. However, some users have noted concerns regarding fan noise and battery life. Additionally, some customers feel the screen brightness could be improved, and a few have mentioned the laptop's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 487 reviews
  • Rated 4 out of 5 stars

    Decent mid-range point for mobile gaming.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop overall isnt anything special, nor is it that bad when well maintained. My overall problem with it before I switched to desktop is that the keyboard was giving me issues, at the software level (which was only resolved after giving the computer a fresh restart.)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best laptop in the game.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my best purchases of 2025. Honestly if you want to get into gaming start here.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Quality build

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality build and decent port selection. panel has great colors and contrast.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for chill gaming for kids. Will play most high end games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop’s performance. Get a cooling pad!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Super gaming laptop for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super performance for a $1300 laptop. Plays most modern games at high or ultra. It’s really cool too! No regrets at all!!!! One of my favorite possessions! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does the things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got an open box in good condition. It does the things.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Alienware m16 R2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! I've wanted an Alienware laptop for a while and this one does not disappoint. Understated, with just the right amount of "flash". Not a heavy gamer, but performs well enough for me.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really is a great gaming laptop. I’m giving it 4 out of 5 stars because it gets very warm when just doing basic computing tasks. But really that’s just being nitpicky. If you’re looking for a nice gaming laptop this is hard to beat right now.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome gaming laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Alienware desktop so much I had to get a laptop for traveling. This works great for my steampowered games. The price was right, and it worked great right out of the box.

    I would recommend this to a friend
  • Cons mentioned:
    Screen brightness

    Rated 5 out of 5 stars

    Does the job well

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience on high performance games. Screen bent a little in airport security. Other than that no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Looking ahead into the future.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop will help my college age son keep up with his classes in “Game Theory Design.” This computer is powerful and advanced that it will last him the next four years. It’s a bargain!

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    Love this laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer from Best Buy. Bought it off sale, and noticed it went on sale a couple weeks later, and they honored the sale price with a refund of the difference. Best gaming laptop in its class IMO, and is very future proof with upgradable ram and ssd.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video. Decent battery life. Con, gets very warm very quickly, so definitely need a fan system for underneath

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very nice blend of performance and practicality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is and excellent choice for someone who like productivity and performance. It really does provide both. Great battery life for work and super performance for play.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Dell Alienware Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for my daughter for college and it has been working great for her.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Gift for daughter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my daughter and she absolutely loves it. I’m not a gamer but she is and says it is perfect for games and the graphics and speed are excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    Alienware M16 R2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alienware M16 R2 is a great gaming laptop. I found it on sale at the local Best Buy store. DIY 64GB RAM and 4TB SSD upgrades made this machine super fast.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Alien for the win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fast it’s powerful it’s colorful n does everything I need it to

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great gaming pc.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for gaming keep it plugged in when it’s in Performance mode.

    I would recommend this to a friend