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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 482 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the m16 R2 gaming laptop for its outstanding performance and excellent build quality. The laptop's speed, upgradeable RAM, and high refresh rate are also appreciated, along with its portability. However, some customers have expressed concerns about fan noise, battery life, screen brightness, and heat. Some customers also feel the laptop is heavy for its size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 482 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    My First Alienware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop packs a punch and exceeds my expectations. I would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Impressive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop at a great price. It works really good and its my first alienware laptop and im very impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son just love it...he enjoy online games ever...

    I would recommend this to a friend
  • Pros mentioned:
    Ram
    Best Buy Employee

    Rated 5 out of 5 stars

    Perfect small frame gaming computer.

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming notebook with smaller refined look with great gaming experience in one package. Recommend to upgrade ram to 32gb if you want to ay new AAA titles like Cyberpunk 2077.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Worth a buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing device, I am able to run everything I want in 1440p at a high frame rate.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Alienware Screams!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems so far. Very fast and beautiful monitor.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Good gaming laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs games really well. I love that i can customize the colors on the keyboard. Laptop can be a little loud when in performance mode, but it IS a gaming laptop trying not to overheat. Overall a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best laptop purchase of 2024, future proof.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is truly an amazing laptop, capable of running most modern games on high settings! Get it now before the tarifs hit if you're in the US

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Definitely worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loving this. Runs my games at top levels, blazing wifi speeds, and a solid build in general. Dont usually run it on battery, so cant really speak to its quality.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a great computer for my son to use for his College classes!

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Just great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop ticks all the boxes , only thing is the loud fans but appearance and functionality are top!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice computer works great I still use one of those runs all the game on high performance

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Alienware

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer occasionally has lag spikes but over all pretty great

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Gaming computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this Computer for faster service to use for my college schooling and our monthly budget. My husband also uses it to game on. We both love this computer because it fits all of our needs

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    amazing laptop for everything

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having the all new ultra i7 with a 4070 is a amazing machine for gaming for work and entertainment, sure it's not as powerful as the m16r1 ,but it's got more brains and in this day and age ..BRAINS are everything

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming laptop! If you’re looking for a portable station to play all the new titles.. this thing can handle it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great runs most games smoothly has great image quality and audio is also great

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fast and has a quality display. Best Buy made it easy to buy and pick up. Alienware made it easy to set up and get going.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Alienware M16 R2 laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For speed is acceptable, for graphics for games 8.5-10, design of the laptop 10-10, cooling system 7.5-10 It's a good laptop for the price, only to wait how the ultra 7 Intel works in time

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Can be happier

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop i love it, great battery and performance

    I would recommend this to a friend
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