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Customer Ratings & Reviews

Your price for this item is $1,519.99
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The comparable value price is $1,899.99

Customer reviews

Rating 4.4 out of 5 stars with 487 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the amazing performance and build quality of the m16 R2 gaming laptop, along with its upgradable RAM and fast speed. However, some users have noted concerns regarding fan noise and battery life. Additionally, some customers feel the screen brightness could be improved, and a few have mentioned the laptop's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 487 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Alienware M16 R2 laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For speed is acceptable, for graphics for games 8.5-10, design of the laptop 10-10, cooling system 7.5-10 It's a good laptop for the price, only to wait how the ultra 7 Intel works in time

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming laptop! If you’re looking for a portable station to play all the new titles.. this thing can handle it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fast and has a quality display. Best Buy made it easy to buy and pick up. Alienware made it easy to set up and get going.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great runs most games smoothly has great image quality and audio is also great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for downloaded game

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if its the refresh rate or just the wifi but when streaming games there's a line that goes down the screen when it refreshes the graphics. other than that its a great laptop

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Love it so far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new Alienware so far. Gor out of PC gaming a few years ago. Been wanting to get back in for a while. Little hesitant to drop so much money. But so far it runs freat and stays cool. Really love the keyboard on it too

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Decent gaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It handles games well. The only ussue is the ram. Adding to get 32gb is key. Performs much better.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it's a little loud, it absolutely delivers power and performance in an awesome, sleek and compact design. I would definitely recommend this laptop. It has the power to do whatever you need of it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Can be happier

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop i love it, great battery and performance

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice Gaming Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far absolutely no issues with gaming. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    M16 Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic gaming laptop that works well when portable or when stationary. The screen is fantastic and it has everything you need!

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Best Buy Employee

    Rated 4 out of 5 stars

    Great laptop but bad bloatware

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop that performes perfectly. I do recommend reinstalling the OS with the basic windows one since the bloatware makes the ram use 9gb/16gb when doing nothing.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    My first gaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp and clean! Runs fast, has a great display, and can easily change performance functions to fit your needs. I would definitely reccomend!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Runs like a dream

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs almost every game at ultra settings! Great performance and no issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop couldnt beat the price got it on black Friday for a steal

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 4 out of 5 stars

    Nice Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product out of the box. Love the changes from last years model. Only downside is the 16GB of RAM but it is upgradable. Dell bloat takes up a good bit of that default 16.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its smooth and well built. Track pad is very nice.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Not a bad laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good laptop, I was lucky enough to get an open box deal on it so that made it worth it. The laptop tends to get extremely hot when running most games, if you get it I would invest in a good cooling pads as well. All in all not bad, but I would not have bought it for full price.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Heat

    Rated 2 out of 5 stars

    Too hot and wifi does not work good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The truth is I used this computer for a week and even with cooling it is too hot. And its battery doesn't last more than 30 minutes. It freezes a lot and the wifi is too unstable. I definitely had to return it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love me some AlienWare

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is amazing, it is fast and the vraphics are unbelievable.

    I would recommend this to a friend