Customer Ratings & Reviews

Great laptop for the price I paid open box. Yes it is loud, Yes the screen could be better on brightness, and Yes, the ram should be at least 32gb.

good deal good quality, happy with the purchase ..

Awsome laptop! Great service from best buy! Playing Delta Force at 130fps! in ultra

This product is amazing, it has excelent perfomance for work and gaming.

Incredible build quality, had all updated hardware inside. Expand ability is easy and well thought out internally. If purchased under $1500 I would highly recommend.

The Boss! Love it! It’s a real machine that does it all and more. Sharp

The overall experience was great. The condition of both the box and the laptop were outstanding and setting up the laptop was pretty easy. I think the laptop is very cool and offers many technical advantages. Playing games I don’t run into too many problems(of course everyone’s wifi is different) but other than that sometimes the mousepad acts funny but everything else is perfectly fine!

Works perfectly with the games that my grandson plays! VALORANT, Overwatch, League of Legends, plate up, raft, and more!

I love this laptop. I have had it about a week and it has not disappointed me. Doesn't overheat like some other gaming laptops do

I had an asus tuf and the screen stopped working. I had to have a computer asap for my finals at college and ran to bestbuy for it. I was looking for something much more simpler than this but i took advantage of the bestbuy card perks and got it with 24 monthly payments with no interest. I upgraded the ssd to 4tb and now its a real airplane! I love it!

good for the price, compact size and performance is amazing

So far a great laptop. Gets a little warm on my lap but I will use this in the winter instead of heating. Is this long enough?

Works great! A much needed upgrade for my gaming needs.

Amazing PC - I needed more power than it could offer but with this, you wont need anything else for a long time.

Haven’t set it up it’s a spare .Im sure it’s awesome

It is an absolute beast and bought it from best but for best price

Love the computer only when gaming on the battery it only last 90 minutes. If watching videos last about 6 hours.

I am currently writing this as I am packing up the "Gaming" Laptop to return it to best buy. I have always been hesitant to buy a gaming laptop before due to companies like Nvidia adding a 40 series GPU that underperforms and underdelivers, 16GB of RAM is not enough to play any new title that requires the game to run at 1600 resolution, the laptop also likes to freeze and crash often due to the new Nvidia drivers that get worse as they just seem to not care about consumer anymore, I had to go through multiple different drivers to find the correct one as the new ones would simply cause the system to blue screen just by opening google chrome. Now as for Alienware, the laptop feels nice and premium (for the price it is not surprising) but where it really lacks is using the system. Using the machine in a work environment and trying to do simple tasks seemed overwhelming, it would take seconds at a time to open files, apps etc.. The biggest gripe I have is trying to turn on the device, I would press the button and nothing would happen, I would have to leave it held down for a couple of seconds and the keyboard would light up and then shut back down, it would turn on randomly after multiple times which made me think I was pressing the button incorrectly while my hp laptop never gave me any of these issues above. The battery life is also horrible due to the nature of the refresh rate and "Gamer" specs.

It’s Amazing!I like it!Its very cool play games!!!

Great Laptop. Been using it for about 2 months and it is the best experience I have had gaming in a long time. Highly reccomend