Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

  • * PC GAME PASS BAIA - 2 + N Sumy Service D 1511AM ATTUNE ALIENWAR W A - - . - -- - - + . - - - - - - - . - . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
  • Alienware - intel Core Ultra 7
  • The 45W Intel Core Ultra H Series processors are designed to provide innovative and powerful performance. These processors feature a dedicated AI engine to maximize performance, making them an excellent choice for users seeking high-performance computing capabilities.
  • DRAGON GAIDEN LIKE The Man Who Erased His Name, ALIENWARE - - - m A - . . I . - - - + . - U - 1 - + P - - I 1 I FRAMEWORK FOR SPEED With Ada Lovelace architecture, GeForce RTX 40 Series GPUs are engineered to run games better than ever.
  • State-of-the-art cooling is provided by Alienware Cryo-tech, which features two fans with ultra-thin fan blades and is re-engineered to take up less space. This allows the m16 R2 to be 15% smaller than the previous generation.
  • LIFE-LIKE LIGHTING Experience textures, complex lighting, and the most realistic in-game environments imaginable thanks to dedicated RT cores in GeForce RTX graphics.
  • LG UltraGear The Man Erased His Name LiquidSALE - - - - - - - -. - - - - - STEALTH MODE The "stealth mode" FN + F2 hotkey provides the ability to turn off the RGB lighting and switch the performance to Quiet Mode.
  • Alt View 11. Alienware - m16 R2 - 16" 2.5K Gaming Laptop - Intel Core Ultra 7 155H 2023 - 16GB Memory - NVIDIA GeForce RTX 4070 - 1TB Storage - Dark Metallic Moon.
  • Universal Audio Jack RJ-45 USB 3.2 Gen 1 Type-A PowerShare USB 3.2 Gen 1 Type-A MicroSD Card Reader
  • Intel Core i7 Ultra 155H Processor, 16GB 2x8GB DDR5 RAM, 1TB M.2 PCle NVMe SSD, NVIDIA GeForce RTX 4070 8GB Graphics.
  • Unlock new AI experiences with Intel Core Ultra.
  • Alt View 15. Alienware - m16 R2 - 16" 2.5K Gaming Laptop - Intel Core Ultra 7 155H 2023 - 16GB Memory - NVIDIA GeForce RTX 4070 - 1TB Storage - Dark Metallic Moon.
  • Alt View 16. Alienware - m16 R2 - 16" 2.5K Gaming Laptop - Intel Core Ultra 7 155H 2023 - 16GB Memory - NVIDIA GeForce RTX 4070 - 1TB Storage - Dark Metallic Moon.
  • Alt View 17. Alienware - m16 R2 - 16" 2.5K Gaming Laptop - Intel Core Ultra 7 155H 2023 - 16GB Memory - NVIDIA GeForce RTX 4070 - 1TB Storage - Dark Metallic Moon.
  • Unboxed: Alienware m16 R2 Gaming Laptop video 0 minutes 15 seconds
  • Alienware's 4 Must-Haves For Gamers video 1 minutes 13 seconds
  • NVIDIA AI on RTX for Gamers video 0 minutes 59 seconds
  • Windows 11 Home video 1 minutes 51 seconds
  • NVIDIA RTX AI PC Video video 1 minutes 07 seconds
  • Alienware m16R2 video 0 minutes 30 seconds

Alienware - m16 R2 - 16" 2.5K Gaming Laptop - Intel Core Ultra 7 155H 2023 - 16GB Memory - NVIDIA GeForce RTX 4070 - 1TB Storage - Dark Metallic Moon

Model:
AWM16-7025BLK-PUS
SKU:
6571484
Highly rated by customers for:
Your price for this item is $1,519.99
Clearance
The comparable value price is $1,899.99

Customer reviews

Rating 4.4 out of 5 stars with 487 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the amazing performance and build quality of the m16 R2 gaming laptop, along with its upgradable RAM and fast speed. However, some users have noted concerns regarding fan noise and battery life. Additionally, some customers feel the screen brightness could be improved, and a few have mentioned the laptop's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 487 reviews
  • Pros mentioned:
    Performance

    Great laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works great and runs all the newest games. I would recommend upgrading the ram to 32gbs.

    I would recommend this to a friend

  • Everything and Anything

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for everything and anything. Has great battery life with quality sound and video resolution. No complaints here 10/10 would recommend.

    I would recommend this to a friend

  • Software and hardware disaster

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Alienware m16 R2 as an open-box “Excellent” unit from Best Buy. From early on, the experience was already disappointing due to multiple driver and software issues. During normal usage, I repeatedly ran into unstable or problematic driver updates, issues after Windows / Dell driver updates, and inconsistent system behaviour requiring troubleshooting. USB ports and WiFi drivers were the most common issues. This already made the laptop feel unreliable for a so-called premium gaming device. Then, without any warning, the laptop suddenly powered off and never turned on again. No lights, no response, completely dead. This is a catastrophic hardware failure, most likely motherboard or power delivery related. The fact that this device suffered from both ongoing software instability and a complete hardware failure raises serious concerns about Alienware’s quality control. For a high-end laptop at this price point, this level of unreliability is unacceptable. I would not recommend this model to anyone looking for a stable, dependable gaming or work laptop, especially for it's hefty price.

    No, I would not recommend this to a friend

  • Thanks Again, Geek Squad!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop! And I appreciate the Geek Squad member who answered all my questions. He was so patient and knowledgeable.

    I would recommend this to a friend

  • Laptop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son enjoys his gaming laptop and he can also do hos homework. Thanks this is a BEST BUY!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Great PC

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slick look and feel. Runs games great, cooler is optimal for a laptop. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    alienware m16 r2

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good laptop in general - if you want the balance of a gaming and portable one.

    I would recommend this to a friend

  • Best laptop thus far

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is amazing and the horsepower this thing has to run current games is insane!

    I would recommend this to a friend

  • Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for all my sons needs also for college

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Great for portability

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Its much more portable than the previous m16. Smaller size and also the charger is way smaller

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Gaming laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, graphics are really amazing, plays well. I love this gaming laptop

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Handles all my gaming needs!! Thr only thing that I wish was better would be the sound of the fan.

    I would recommend this to a friend

  • Portable Gaming Power

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great gaming laptop with an amazing screen. Better than the Asus that failed on me!

    I would recommend this to a friend

  • Love the laptop

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, gives me audio problems every now and again that are a pretty easy fix. Also only have 2 usb ports is kind of annoying. Other then that it’s a great Laptop!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Excellent tool for engineers

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product especially for an Engineering student

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    BEAST MACHINE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful design, superb quality & awesome performance, I recocomend 100% this beast of gaming laptop

    I would recommend this to a friend

  • Great specs at the price point!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly like the title says. For the power you get at the price, you cannot complain. Complaints of overheating are not going to happen; the fans are intense. Very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Dell laptops

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this laptop its so powerful and so capable to handle heavy games

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    ALIENWARE

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just perfect laptop, it was a dream to have it on my desk.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    M16 R2

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping was quick. Lab top runs better than expected. Does everything and more.

    I would recommend this to a friend
Page 17, Showing 321-340 of 487 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.