Customer Ratings & Reviews
- Model:
- AWM16-7025BLK-PUS
- |
- SKU:
- 6571484
Customer reviews
Rating 4.4 out of 5 stars with 471 reviews
(471 customer reviews)Rating by feature
- Battery Life4.2
Rating 4.2 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the m16 R2 gaming laptop for its outstanding performance and excellent build quality. The laptop's speed, upgradeable RAM, and high refresh rate are also appreciated, along with its portability. However, some customers have expressed concerns about fan noise, battery life, screen brightness, and heat. Some customers also feel the laptop is heavy for its size.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Build qualityCons mentioned:Fan noise
Rated 5 out of 5 stars
Cool laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop is solid, the fans can be loud but there are settings you can adjust to make them quiet and still have a good cpu and gpu temp
I would recommend this to a friend - Pros mentioned:Build quality, Performance
Rated 5 out of 5 stars
Alienware build quality lives up to its rep
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned gaming laptops from HP and Asus and one thing you can't deny is: Alienware's build quality and finish is probably top notch compared to everyone else. With that being said, I was about to get a pretty sweet deal on the 4070 M16 (got it for about $1230) and I gotta say I've been running Black Myth Wukong at a STABLE 85-105 in game FPS so I'm happy about that.. But you know what they say.. once you get a taste of power you seem to always want MORE lol
I would recommend this to a friend - Cons mentioned:Screen brightness
Rated 4 out of 5 stars
Perfect laptop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect device for what I wanted and honestly I'd say this is about the best option given the market (and the kind of useless 5000 RTX series), get this and you're SET. Worst part is a consistent echoing from everyone else that the display for a 2024 device is so disappointing, you're not going to be fussed if you've never had an OLED or something fancy like that, we all live with LED screens everywhere 24/7, but man the competition for displays is ages ahead of Dell. P.S. Make sure to register it on the site for the warranty!
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Alienware M16 R2 Incredible!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is absolutely perfect for gaming I use it everyday. Can run AAA titles without an issue. My favorite gaming laptop I’ve had so far. Absolutely a huge fan of Alienware and this being my first gaming laptop the performance has been amazing! Definitely recommend this item.
I would recommend this to a friend - Pros mentioned:Build quality, Speed
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop! It perfectly meets my expectations: fast, lightweight, and with long battery life. The design is modern, and the materials feel premium. Ideal for work and study without performance issues. Additionally, the screen has vibrant colors, perfect for creative tasks. Great value for the price. Definitely a fantastic purchase!
I would recommend this to a friend - Pros mentioned:Ram, Speed
Rated 4 out of 5 stars
Fast, reliable, lovely graphics.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this computer, as soon as I got it i upgraded to 64 gigs of ram. It's fast, runs through any processing on the adobe suite or simple queries as needed. The only thing that's a little annoying, when running VBA macro's it tens to freeze up a little. I don't think that would be an issue for most users, but it was rather surprising with the processing power and ram.
I would recommend this to a friend - Pros mentioned:Build quality, Ram
Rated 5 out of 5 stars
Very happy going back to Alienware
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I saw a lot of recommendations for other brands but i have always been a fan of Alienware build qualities. I had some minor software issues with the Killer wifi but no other issues. I upgraded the ssd and ram and it runs exceptionally well for a midrange gpu and cpu.
I would recommend this to a friend - Pros mentioned:Performance, Ram
Rated 5 out of 5 stars
Everything's going great so far!
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently picked up a gaming laptop during a sale and have been pleasantly surprised by its performance. It offers a good combination of power and speed, but the only downside is that it lacks memory. I believe it would greatly benefit from an upgrade to 32GB of RAM, but it's important to ensure that the new RAM is compatible with the system. One thing to keep in mind is that Alienware laptops can be quite finicky.
I would recommend this to a friend - Cons mentioned:Screen brightness
Rated 4 out of 5 stars
Great Mid Tier Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this laptop for both work and play. It’s a powerhouse for a mid tier laptop. Memory will need to be upgraded, 16 is not enough. But you can find a reliable set for $100 on Amazon. My only complaints on this laptop is the screen brightness and the thermals. Yes it’s a core ultra and yes it runs very hot, but I feel like the cooling is not sufficient. It runs around 105C under heavy load which I find worrisome (even though it’s rated for up to 110C. A good caveat about this laptop is it has WiFi 7 which in turn if you have a WiFi 7 router runs at speeds up to 1300mbs per second which is pretty quick. Lastly it has potential for storage upgradability which I admire from Alienware.
I would recommend this to a friend - Pros mentioned:Build qualityCons mentioned:Fan noise
Rated 3 out of 5 stars
A good machine, a bit overpriced.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was on a work trip and had to buy a Windows machine for Windows specific applications, and figured I could use it for gaming while on the road as well. I have mixed feelings about the machine. On one hand, the built in keyboard is nice and the display is.. decent. I would hope given that Alienware is pushing their desktop monitors to be OLED, the same would be true here - it is not. There were multiple OLED displays in the store that looked significantly more striking than this one. I will say, the full size keyboard+arrow keys is nice - the keyboard feels satisfying to type on and use. Gaming performance is decent for a laptop of it's size. Most games it can handle pretty well at native resolution, but for newer games that support DLSS4 it performs very well. The only downside here - this thing is LOUD. When the performance mode kicks in, you can pretty much hear it over everything else in the room. Very annoying. The ports on the machine are great, but I would expect that for a machine of it's size. The RGB on the keyboard also looks very good, even though it's strangely.. not in sync. The keyboard and the trackpad have different settings and I have been unable to sync them up perfectly, one is faster than the other. If the machine cost about $400-500 less, it would be a much better buy.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hey Malik,
We appreciate you taking the time to leave us your review. We are sorry you are experiencing fan noise with your Alienware m16 R2 Gaming Laptop. Feedback like yours helps continue to grow and do better. We recommend using the TCC Offset Controller to control the thermal temperature of your system that can help reduce fan noise. We have provided the steps below and the link to the video that can help guide you thru the process.
Using the TCC Offset Controller:
1. Controller is located in BIOS under CPU Management.
2. User can set TCC Offset value between 0 and 15
3. TCC Offset 0 = 100C Max CPU Temp
4. TCC Offset 15 = 85C Max CPU Temp
5. This feature, when available, impacts all USTT profiles.
6. This means that if the user were to change the value, it would be applied to Balanced, Cool, Quiet, and Performance Modes.
7. This feature, when available, impacts all USTT profiles. This means that if the user were to change the value, it would be applied to Balanced, Cool, Quiet, and Performance Modes.
How to Control CPU Temperature with Alienware TCC Offset Controller: https://bit.ly/42706tc
If you still experience any issues after you have finished troubleshooting your laptop using the steps above, please reach out to us at: https://bit.ly/DellSupportTeam
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
- Pros mentioned:Performance, Speed
Rated 5 out of 5 stars
Powerhouse laptop for Gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, sleek, handles anything I throw at it. Stuning picture
I would recommend this to a friend - Cons mentioned:Fan noise, Screen brightness, Weight
Rated 3 out of 5 stars
Its okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get the Asus G16 Instead Specs are good, upgradable ram is nice... but the screen is a dealbreaker along with fan noise and weight. And build quality leaves alot to be desired.
I would recommend this to a friend - Pros mentioned:RamCons mentioned:Screen brightness
Rated 4 out of 5 stars
Good buy for $1,350 but dim screen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop but dim screen.. for $1,350 it was a ok buy… I probably should have spent the extra money and bought the legion… I added 32GB ram and put a 4tb ssd in the extra slot and now I have 5TB laptop.. I can’t complain…
I would recommend this to a friend - Cons mentioned:Battery life, Heat
Rated 4 out of 5 stars
My review
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have a bit of heating problems. performance is good but need bit of more battery.
I would recommend this to a friend - Pros mentioned:Ram
Rated 4 out of 5 stars
Light & Powerful..
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, Alienware wasn’t my first choice. I originally bought an Asus OLED 16” gaming laptop & it had little to no upgrade ability. The ram was 16gb & soldered to the motherboard.. So, I returned it & decided to go down the Alienware route. Sure, it doesn’t have an OLED display BUT! I got a lot more in return. I added a 2 TB SSD and upgraded the dual channel DDR5 ram to 32 GB! WORTH IT. laptop runs cool, it’s comfortable & has ran everything I’ve thrown at it. If I was to complain, for the price, it should have an OLED display or, a brighter and more colorful display.. Laptops are a constant trade off though. I rather have something more powerful than flashy.
I would recommend this to a friend Rated 5 out of 5 stars
Great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Open-box and it works great have had no problems since I bought it sound level on the fans is good and if it really needs high fan speed can get kinda loud but nothing a pair of headphones or earbuds won’t fix… with battery saver modes and efficiency modes active I can almost get 4 hours of battery life with is great for a laptop of this power… normal power modes I get 2-3 hours off a full charge… I use this way more than my desktop
I would recommend this to a friend- Pros mentioned:Build quality, Performance
Rated 5 out of 5 stars
Easy setup great for relaxing games
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for relaxing games and everyday tasks ! Love the rgb lighting and screen quality ! Battery life is good ! Overall great laptop !!
I would recommend this to a friend Rated 4 out of 5 stars
Do it all computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you want a “do it all” computer: school, work, light creative tasks, media consumption, and occasional gaming, this machine is more than capable. Good for hobbyists or those doing occasional creative work (like editing home videos, YouTube content, school projects), this PC offers a balance between rendering capability and affordability.
I would recommend this to a friend- Pros mentioned:Portability, Ram
Rated 5 out of 5 stars
Grab one while on sale!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, not to mention the sale price for 1299. My 14 y/o laptop was 1199 with gtx 660m. Now this is on par with my desktop pc with 2080 super. Im glad i bought this for portability. If not on sale, just balance how your gonna use it and spec your laptop from there. Solid buy.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 5 out of 5 stars
Rocking computer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i am very pleased with this purchase! The computer "ROCKS". I was wanting a laptop with a dedicated GPU for working on photos and video editing. This fulfills everything I have wanted and it was a price I could not refuse with black Friday. You will not go wrong with this computer. People complain about the battery life on this machine. What are you complaining about, its a gaming computer that longer then the HP Omen. i had it and with light work i got maybe 3 hours of life. Now with the Alienware i get between 4 and 5 hours. This is a great computer!
I would recommend this to a friend



















