Customer Ratings & Reviews

Decided on a gaming laptop in case I want to game. Funny right. Other laptops are just so boring. The lights and look of it are really cool. As far as quality goes. Had some issues with the fan and the warranty on it was awesome. Tech worked through it and got a new fan sent out asap. So far no other issues and works great for the crafting I’ve been using it for. It did go a bit slow on the one game I tried to play but they could be a user issue and not a laptop issue. Most likely.

very nice laptop, quality built, fast, beautiful design. not light but its a powerhouse. i recommend 32gb ram, easy upgrade yourself.

Great gaming laptop. I mainly use it for photo and video editing. Works great and fast. Tried playing couple games and works great too. Screen/display is good, but I normally use it with my bigger monitor. I upgraded the memory to 32GB and added another 2TB drive for more data storage. I use it while charger is plugged in, but the battery is not bad when I am just browsing and watching Netflix. Overall, I am happy with this laptop.

This laptop is outstanding. Fast, capable, beautiful screen, awesome customizable lighting. The only thing I would change is the cooling intakes are on the bottom so if you are running in performance mode and the laptop is on your lap or any surface that contacts the bottom, it will block the cooling air intakes and the laptop will quickly overheat and shut off. Other than this, the laptop is perfect, so much so that I bought another for my wife.

I was so spoiled with my Alienware desktop that I had to get the laptop as well. It just works! Each and every time without fail. We have a home business and that is valuable. From editing, bookkeeping, programing, and gaming....It does everything without any lagging or issues. I have had other workhouse computers including apple and HP. They do not compare, from customer service to compatibility. Alienware will always be my go to.

Awesome equipment! Great performance, features and design.

Great brand many options and processes my DJ softwares well. Great keyboard and feels great. A little heavy but ok. Thanks Alienware.

Solid gaming laptop but only really worth it if you can get it on sale. Gaming has been good and primarily what I use it for, however, it is light enough where I wouldn’t mind using it as a productivity laptop. Out of the box it almost maxes out the ram on idling so upgrading to 32gb is kind of a must. The laptop is easily upgradable though and swapping out RAM or adding another M.2 is fairly easy. Laptop CPU does run very warm and turning up the fan does remedy this issue with the drawback of more noise.

Works great and so far, the heat management is excellent. I marked down one star because the screen brightness is lower than my old Legion. I also removed a star because one of the speakers don't work. I checked the connection when I opened it up to add an SSD. Everything was fine, and in fact the broken speaker is the first in line of the two fed with the same paired cable. So it is the speaker not the wiring. The audio and bluetooth sound play in stereo. Just got a dud. Don't want to risk them messing anything up so I'll just live with it.

Good laptop, fans can ramp up when in performance mode. Biggest issue for me was RAM utilization. Discord, spotify, and one chrome tab and using 11 of the 16 gigs available. If hardcore user I would recommend upgrading to 32 gb.

The machine is lightweight and adjust performance to increase battery life when not under stress. One complaint is that the Alienware software along with other background makes the machine idle at about 13gb ram utilization. That doesn’t leave a lot available for other tasks. Now, you can upgrade this to 32gb ram for about $100. But with it was offered that way.

We purchased the Alienware laptop for our son and were not disappointed - great laptop with all the bells and whistles he wanted! And, when it went on sale a week after we purchased it, Best Buy gave us the sale price. You have a customer for life!

Really great laptop, vesy fast, & great graphics. It does get pretty hot so I recommend a decent laptop cooling stand and you are good to go.

I upgraded mine to 64 gb ram and 5tb ssd, this thing is amazing. My games are beautiful and i can fit a ton of them.

Very fast easy to use laptop. Great memory. I love it . Would definitely recommend it if you are a gamer.

The salesman was very informative very knowledgeable. All I had to do is tell him a little bit about what I wanted and he knew exactly what to get me.

This is my first gaming pc or laptop so i cant really compare to other PCs. So far it has been working very well with performance being honestly better than i expected. Nvidias software could be better and more user friendly but i cant fault the device for that. Same goes for windows 11 and microsoft. I plan to upgrade the ram which alienware definitely made an easy task compared to other laptops i have seen in reviews and tutorials. Overall i would certainly recommend it if you are in the market for a gaming laptop. It is an especially good deal if you get it on sale like i did. The chassis feels solid but i do wish it had more metal because i hate anything plastic on a device. The fit and finish is good but i wouldnt call it excellent. I also wish it had a camera cover but thats just me and a piece of tape does the job just as well.

Works great. I've been using it mainly for school but have done some gaming and I am satisfied with its performance.

The price was amazing they had a deal save 400$ and these specs rock, i play apex legends at 240hz with no lags or any issues at 1440p, can run any AAA title latest games easily on max settings would love to recommend to everyone looking to buy a gaming laptop, bettee than asus or other brands

Very nice laptop 2 things stood out 1 design either you hate it or love they slimmed up the back side and the material is solid well built the 2 the I/O choices I hated the placement of the usb was right next to my house hand no ports on the left side besides the Ethernet jack .As for how it ran well pretty well solid fps in 1440P if you catch it on sale go for it or look open box but for 1900 new I think there are better cheaper options out there