Customer Ratings & Reviews
- Model:
- AWm17-7616WHT-PUS
- SKU:
- 6409415
Rating by feature
- Battery Life
Rating 3.2 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the high performance, excellent graphics, and large screen size of the m17 R3 gaming laptop. Many appreciate the lightweight design and high refresh rate, contributing to a positive gaming experience. However, some users point to the battery life and heat generation as significant drawbacks. Concerns were also raised regarding the fan noise and the inability to upgrade the RAM.
This summary was generated by AI based on customer reviews.
Great graphics and fast!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second alienware laptop that I purchased and just might buy a third one, that's how much we like it!
I would recommend this to a friendFeels Tough
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit feels strong, starts up fast, hope it performs in the long term like it feels initally.
I would recommend this to a friendAlienware
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alienware, is there more to say, my little one loves it it’s fast and for gaming you can’t go wrong.
I would recommend this to a friendGreat and Bad
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop is super fast, but the only 2 problems that is giving me and everyone since Dell doesn’t fix this two issues and people are still talking about these issues since 2018, first is when waking up the laptop from sleep mode the screen doesn’t turn on at all and need to shut off completely to use the laptop again and supposedly to fix it you have to revert back to an older BIOS, secondly is when booting up when it’s normally shut off sometimes it gets stuck on the logo screen and you need to hold on the power button to shut it down and boot it again to make it work again. So far it’s been a hassle.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .eamoral2,
Thanks for your review and we're sorry to hear about the issues that you've had with your computer so far. We'd recommend unchecking the box in your computer's power manager that allows it to shut down during sleep mode in order to conserve energy. This should help your computer stay active when you awake it from sleep mode. With regards to re-starting your computer if it doesn't boot correctly, you can follow these steps:
1. If the computer is displaying the Dell logo and does not move past that point, it has probably failed POST.
2. If the power indicator lights up and it is amber or orange, this is usually an indicator that it has failed POST.
3. If you see text on a black screen, the computer is currently performing the POST. If the computer stays in that condition and does not move past it, it has probably failed POST.
4. If the video screen displayed anything at all during the startup process but is now black, this probably indicates that the computer failed POST.
5. If the computer is beeping or if Caps/Num/Scroll Locks are flashing, note if there is a particular pattern in which it beeps or flashes.
6. If the computer is not beeping and caps/num/scroll locks are not flashing, unplug all connections and remove all media communication devices (e.g. external monitors); reconnect one at a time and check if the computer functions.
7. For a notebook, press and hold the Fn key and then press the power button. This starts the pre-boot testing and will launch ePSA. In case you have a Desktop at the Dell logo screen tap the F12 key to enter One Time Boot Menu and use the arrow keys to highlight Diagnostics and press enter.
You can read the full article here - http://dell.to/2uj1Sby.
Best,
Bryan
1-800-624-9896
Great gaming laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for the gamer in your life. No complaints so far. Would recommend for the gaming enthusiasts.
I would recommend this to a friendGreat Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this gift for my son graduating high school, heading to the college dorm. He loves it.
I would recommend this to a friendI am pleased....delivered on your est time BUT see
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No one had set it up and this a very advanced. I did get my wireless connected but the not internal workings. and so much more. There is no manual. I was going to just return it but if you can sched geek squad or someone who would know to come out and finish the set up that would be awesome The delivery time was on time.
I would recommend this to a friendBrand response from YourDellTeam
Posted .KarinK,
We're sorry to hear about the issues with setup that you've been having with your new computer. You can always run the Dell SupportAssist app to help with your setup and to ensure that you have all of the most up to date drivers and software.
If you'd like the manual for your computer you can find it here: https://dell.to/3jSlfRE.
Best,
Bryan
1-800-624-9896
alienware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.best gaming laptop I have ever owned, very satisfied, absolutely recommend this product to my friends
I would recommend this to a friendAlienware laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing!!! So user friendly. I use it for work and my daughter uses it for play.
I would recommend this to a friendGG
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as good as expected, does all my work, and plays hard when I am fragging with the boys.,
I would recommend this to a friendAmazing!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Epic computer!! So aesthetically pleasing and fast it’s unbelievable!!! 10/10 it’s great.
I would recommend this to a friendAlien
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is really good. My husband can live in there so this review is actually for him
No, I would not recommend this to a friendAwesome
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an Alienware. What could I possibly complain about. This product exceeded all expectations.
I would recommend this to a friendALIENWARE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer has met all my needs in both work and entertainment. this is a must buy
I would recommend this to a friendSolid Laptop’
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome for Zoom meetings!!! The web cam is great and the ambient lighting helps so much.
I would recommend this to a friendGreat and Powerful Laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for gaming. I like the RGB features of the keyboard. Powerful Machine. Would recommended
I would recommend this to a friendGreat machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!!!!! Was unsure about Alienware since Dell purchased them but this is a solid machine
I would recommend this to a friendFast Light and Great Keyboard
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome for Gaming. Run most AAA at extreme. Great for Video editing as well.
I would recommend this to a friendUltra fast
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves it, he is the fastest of his gaming group and unbeatable with this computer.
I would recommend this to a friendGood gaming machine
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool laptop its super fast it boots faster than any macbook pro fully recommended
I would recommend this to a friend