Customer Ratings & Reviews

I honestly couldn’t ask for a better laptop. The laptop looks beautiful and runs smooth as butter. After 10 hours of gameplay the laptop never became hot or hit any lag spikes. The RGB is fully customizable along with the thermal controls. Even on battery power I got 2 hours worth of gameplay before needing to charge which isn’t too bad considering the game I was playing. Best of all, I got this item on sale. Graphics are solid, GPU is fast and 10/10 for ease of use.

Great laptop with some caveats. I purchased this to be a desktop replacement while in this covid time. Unfortunately PC parts are out of stock all over so I went this rout to hold me over till next year when hopefully I can put together a High-end gaming desktop. Overall I cant complain. I wish there was a 32gig and 2080ti option through BB but unfortunately there isn't unless you purchase directly through Dell and wait a month or more. As stated this is the 16gig version and you cant upgrade the mem as its hard soldered in. Even though this is the case I think it fits my needs nicely and is able to run Most modern games at med/high settings all except Cyberpunk which is at low/Med but that's not a fault of the laptop. Acoustics are a bit high as it ramps up pretty good in launching a game but you can adjust these dependent on how well you want it to run. with some undervolting and some adjustments I was able to still run CP2077 at 65-68FPS. For under 2k its hard to beat and looks so much nicer then most portables out there. I have this pushing a CRG9 49 inch widescreen.

First of all - I GOT AN ALIENWARE LAPTOP!! Only my family kno how significant ths it, esp. since my last laptop was Sony Vaio frm 2012 tht served me vry well. The update/upgrade n tech laptops is vry much needed! And I always saw cast memebrs on TBBT using thm relentlessly (clever Product Placing). I find it pretty solid & weighted (I like hardware thts heavy; givs me a good feel 4 it), full of features & powerful capacity tht I hav only heard legends of. It does heat up a bit (not much), but I haven't fully pressed it yet except on one Game -POS2, but not a full try just yet. The colors r awesome, the speed phenomenal, the low noise is soothing, the audio - well, they could b better 4 the cash U dish out; should hav made thm HQ Surround, but I guess thts 4 the headsets with gameplay. Upgradable memory; needs 2 add one more USB port tho, again 4 the cash asking for (only THREE! BAH!); Warranty's CRAZY expensive; still debating it..who has tht much cash after such a purchase?? Took me literally months (and Unemployment Cheks tht r gone now) 2 come up with ths cash. As an Artist & aspiring Writer, the keys & functions are vry delightful, quick & ez. I look 4wrd to wrkng 3D programs on it, as the gameplay is really smooth. Video is evn better. So far, it's a Go! on ths one. Giv it another couple months & if I need 2 correct & update, I will.

After a couple of weeks of looking for an all around laptop which my son could do his schoolwork and other things he likes (gaming, video editing, movies etc) I decided to buy a Dell G7 gaming laptop with similar specs as this one and it over heated tremendously when he played any game. I replaced it with this Alienware gaming laptop and it runs smoothly and doesn’t overheat while gaming. He has had this laptop for a little over a week now with no issues. The fans are quiet and it runs smoothly. The price is up there but the laptop will last him for some time and it will be suitable as his uses and demands of the laptop evolves overtime.

Fully reliable computer for all my work! From uploading/downloading files to live streaming events! I think of it more as a portable PC due to the power needing to be plugged in but it hasn't affected me. Fans aren't crazy loud either.

Overall one sleek, and awesome laptop. Can handle just about everything I throw at it. Plans to use it with a capture card for streaming. Other than that. No complaints.

My favorite laptop of all time, came in good shape fast delivery and it's still been perfect.

Great for gaming. I love the graphics and the support by Dell

this is my 4th ALIENWARE in about 5 days (3) m15's due to bad qa issues, but this is the first m17 though and let me tell you, this thing is amazing in every which way but 2. This is basically a desktop replacement with a "battery backup" the battery will yield you about 2 hours of youtube, netflix, but thats about it. The second not so great thing about this computer is the screen. Colors are great, but its kind of mute, (i just came from a 4k oled) that might be why i am having trouble adjusting to the screen. The blacks are not great on this screen, but oh man 300hz is no darn joke. the refresh rate makes up for the bland screen. Keyboard is among the best i have every tried, (the m15 keyboard is better however) touchpad is amazingly accurate. performance rivals or is just better than any other laptop best buy has to offer. With EVERYTHING I HAVE THROWN AT IT i have never seen the hardware hit anything higher than 89c. it is not loud what so ever. Build quality is up there with razer.

Alright, so like another person has said, I originally bought a Dell G7 7700 from best buy. I went through 3 of them, 2 for screen issues that as soon as I booted up the laptop I saw them, and one for overheating issue like someone else had mentioned. I have been using this computer for a few days now. I game on it mostly, but on the side I do some photo work. which since this computer with i the 300hz screen, has the 100% overage on srgb, and after calibrating it looks phenomenal. There is a little backlight bleed since it is an ips panel. I feel the backlight bleed on my unit is very tolerable. Unlike the G7 this computer allows you to undervolt the CPU which helps a lot with thermals. I was able to get a 100mv undervolt and keep the CPU at around 80-85c under load and the GPU at around 70-75. Which is still high for the CPU, but nowhere near as hot as the G7 which ran at nearly 100c while trying to game. Performance of this machine is top notch. I don't get the stutters I got with the G7, and I feel it is worth the premium over the Dell G7. The keyboard is an absolute dream to type on. My wife owns a MacBook pro and even she likes the keyboard on this a lot more. This for me replaced a desktop, I needed something a little more mobile and something that didn't take up a lot of space and this does just that. The build quality is also great. It feels sturdy, and the screen, has little to no screen flex. The only concern I have with this laptop is the Luner white. I just hope it can hold up with time.

Dell has greatly improved this over the R2. Much better cooling and excellent GPU overhead makes this a killer gaming rig. The display is fast with no noticeable ghosting and bright enough for outdoor use. The keyboard and glass trackpad are excellent and the keys are well spaced and have a nice tactile feel. There are two negatives: the RAM and WiFi card are soldered and not upgradeable, and the battery life is pretty bad, as there is no MUX switch and the 2070 Super is wired directly to the display. This means that that power hungry GPU runs all the time. There is currently no way to use integrated graphics to extend battery life. So as long as you don't expect to spend all day away from an outlet, this is a fantastic machine.

I loved it so much, I returned it because I am going to buy an even better version of the same model! That being said, this one is near perfect as-is. The chassis is premium and refined. It boots in no time and runs like a dream. A bundle of non-burdening and well-made Alienware software came installed, but otherwise no bloatware. I certainly could have kept it, but when it comes to hardware, I am often hungry for unnecessarily excessive breathing room, longevity, and futureproofing. I'm moving to a version with double the memory, a decent storage increase, per-key RGB keyboard, and a mildly better processor. Do I need to?... No! I would have been fine with this for several years, I bet. This one crushed everything I threw at it with headroom left over. I kept it on a cooling pad, and save for noticeable (not loud or irritating) fan noise, it never felt strained. While running a gaming chat app, your normal array of background programs, and any one of several graphically demanding games, there were no hints of a slowdown. The only drawback, in my opinion, is the soldered and non-upgradeable RAM, which was the primary motivation in my decision to upgrade my brand new machine, lol. I rarely write reviews. I'm picky about value, and the last time I bought a gaming laptop was ten years ago. My desktop is equally great so I wasn't shopping too seriously, but after seeing this and doing plenty of research, my gut felt good about this purchase, and it was right. If you're a person who is happy with good enough, consider this laptop well beyond good enough. Truly recommended, A+, six stars if I could. And, if it happens to go on sale anytime soon, or you find an acceptable Open Box? That would just be a steal.

Holy Batsheet this thing screams. Great value for the money. I was a little apprehensive reading a few reviews talking about the display quality. I am NOT a gamer guru, know nothing about that basically. I had a Microsoft Surface 4. The MS4 was small, a great travel companion and lasted a long time on battery power. My use requirement has changed to portable trading platform. I needed the large monitor / graphic power to push another monitor or 2, while on the road. This heavy beast is not what you want to be packing with you on a 4 mile hike or a daily commuter. Battery Life is terrible. DO NOT GET IT if you will not be close to an outlet. I think it lasted 45 minutes blasting computing power and screen brightness. maybe an hour plus with power saver settings reigned in. HOWEVER - I need BIGASS computing power streaming a few hundred stock quotes, displaying multiple charts/threads each with multiple complicated calculation parameters that must each be displayed in all charts simultaneously, and change the instant new data is fed in (every second or 2). THIS MACHINE IS A HOME RUN for that. I am used to clicking on a stock symbol, with a fast data connection it takes maybe 2 seconds to display on my old machine. NOT THIS THING.. BANG, BANG, BANG as I click through my watchlist looking for a very specific condition. The monotony is gone - this workhorse gets me through my 300 names at the end of the day and I'm off to play, NOT waiting on my computer to cipher it all out. LOVE IT. Additionally, I happened on to X Box games, for windows 10- I have become a FORZA 4 madman. Buy it.

I am in love with this laptop!! Looks and feels amazing! I always get a compliment when I use it out in public. Works super fast, quiet, only issue is it gets a little warm so I had to buy a cooling fan stand for it, which all in all, just helped the laptop to be in a better position for me when I set it down. And it could use a better battery, lasts about an hour without it being plugged in. Would definitely reccommend!

Really nice laptop, very quick, my first m.2 harddrive and just love the speed! It feels a little flimsy on the monitor so open with both hands on the side or in the center with 1 hand recommended. Gets very hot, I use the box or on hard surface. The battery doesnt last long with games but thats not suprising considering the level of graphics I play at and I expected that i was going to be plugged in most of the time when I bought it.

Only had this for about a week, but I bought it for my brother and we are extremely satisfied with our purchase. It was a Geek Squad certified refurbished/open box product, but it holds true to its listing as being as good as brand new. Only the box was somewhat banged up from shipping, which did no harm to the laptop itself. He uses it for video editing, school work, and gaming and it holds up in every aspect as a true performance work horse. We were most surprised by how sleek and light this laptop is! Some reviews say it is bulky/heavy, but having owned other Alienware Laptops, we were prepared for there to be some heft to it, but the M17 R3 is much thinner and lighter than what we were expecting so that was a huge plus. The physical details and appearance are classic Alienware goodness with a unique design and almost translucent color that is stunning. So far we have no complaints and highly recommend this gaming notebook to anyone who is on the fence about buying it.

Works just as well as my desktop system. Graphics are great! Love having keypad - I use it all the time! The fan goes on quite a bit and its a little noisy, but I'm so accepting of it given everything else that comes with it in a slim, light device (my last gaming laptop was nearly 10 pounds and a pain to travel with). Love it.

Never have I been so impressed by a laptop. The keyboard. AMAZING. The 300hz screen. AMAZING. The user experience. AMAZING! So fun to game on, then when it's time to get down to business, I went to work and got my type speed up to max speed really quickly on one of the most comfortable keyboards ever. Love the RGB lighting, it makes it fun to play on and use in general. It's an expensive product though, but well worth it when you consider the internals. How it compares to other devices? Dell/Alienware does it right. They don't just try to make a flashy device with no use outside gaming. I'm a student who could easily type a 10 page essay on this thing comfortably at my desk, and then plug in my camera to do some photo editing. The screen needs to be calibrated if that is your intention, but its seriously great for quick jobs right out of the box. Razer Blades have crappy keyboards, Asus doesn't put webcams in their devices, and HP just can't match other companies quality. I promise, invest in this laptop, it will be the best. Hands down. You crushed it Alienware!

Fast and reliable, good for gaming and Ive been using it for more than 2 years

While the battery life is not great , i really do not care as this is a true gaming laptop, runs call of duty warzone at 144fps with ease, the performance profiles are amazing depending on how cool you want the thermals to be and better yet 1080p 300hz never felt so right!