Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,997.99
Clearance
The comparable value price is $2,349.99

Customer reviews

Rating 4.5 out of 5 stars with 304 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the excellent performance and impressive graphics capabilities of the m17 R4 gaming laptop, along with its positive build quality and screen size. However, many reviews cite concerns regarding battery life, heat generation, and fan noise. Some users also mention limitations related to RAM upgradability and the high price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 304 reviews
  • Rated 4 out of 5 stars

    Good laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was pretty good for the price, its quality was very good, and ran most games a very high framerate

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery life

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is crap only good for 75 min of just normal surfing

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello,

      Thank you for your input and review. We are sorry to hear that the battery runtime of your m17 has not met your expectations. We understand your frustration and would love to assist you as soon as possible. Here is a link that can assist with maximizing and troubleshooting any possible issues with your battery: https://dell.to/2W8Yl1S. If the issue persists, we invite you to contact Dell Support directly at 1-800-264-9896.

      Best regards,
      Wendy C.

      https://bit.ly/DellSupportTeam.
      Phone number to Dell: 1-800-264-9896. Dell

  • Rated 1 out of 5 stars

    Always test open-box purchases before keeping

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this open box and it came with some defects which I should not be surprised by since it was an open-box purchase. I returned it and got another laptop also open-box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop runs great overall..... plays all the games i need it to play and edits photos well ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming experience awesome

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming laptop have bought 2 of them one for my daughter and I great gaming experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product our daugther uses it for work meetings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing laptop. Graphic are amazing and I love playing videos games on my laptop .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy was my best bet!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer ive ever had. Highly recommend. Great service from staff as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game labtop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great game labtop. Looks great and fast down load Fun to use and play on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves it

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great choice for gaming, programming, studying and working

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s a decent laptop

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop but very pricey for what you get and I also ended up having the gpu die

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the computer. Love the big size. It should fit my needs well into the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speed

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Not cheap, but the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful laptop, the build quality is top notch and the performance is even better.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    If you want to save a few bucks

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned to upgrade for the newer x1 model. Had some bios issues. Overall liked it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dad Computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my son pick me the best you had. He did and this product works and runs great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome laptop. Ease of use and love the lighted keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely amazing! Great purchase great deal.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing! Great purchase great deal. Use it almost every night!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Laptop no complaints at all..exceeds my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop - great for any gamer looking to elevate their gaming experience.

    I would recommend this to a friend